Connected Backup Error 23

Applications Campus Information Change Management ConnectCarolina Directory Finance One Card Onyen & Guest ID PID TIM Data Storage AFS Backup and Recovery Connected Backup Data Policies and Usage ITS Enterprise Storage Mass Storage Network Attached Storage (NAS) connected backup compound file analyzer error Secure Network Attached Storage (SecNAS) Educational Technology Course Resources E-Learning Exam Scanning Libraries Sakai connected backup error messages Virtual Lab Email Calendar Encryption Exchange HeelMail Introduction to Email LDAP Listserv MassMail Spam and Phishing Webmail Game Systems PS3 PS4 connected backup reason code 23 Wii WiiU Xbox 360 Xbox One Mobile Devices Android iOS Windows Networking Advanced Networking Connecting to the Network NAC Network Basics Network Coverage Network Policy WiFi Wireless Networking Office 365 Printing Research Computing Computational connected backup pc agent GIS Math and Stat Applications SAS Scientific Applications UNIX and Linux Virtual Computing Lab (VCL) Visualization Applications Security Authentication Challenge-Response Questions Data Identification Data Loss Prevention Encryption Endpoint Protection Malware Network-based Onyen and Password Management Policies and Legal Issues Security Best Practice Security Policy Sensitive Information Remediation (SIR) User Awareness Virtual Private Network (VPN) Vulnerability Management Software Adobe Adobe Creative Cloud Antivirus Browser Internet Explorer Linux Mac OS X Microsoft

Connected Backup Support

Office 365 SAS Sharepoint Software Acquisition Software Center Unix Windows Support CCI FAQ CCI Grant CCI ImageUltra CCI Laptop CCI ThinkCentre Computer Labs Remedy Services Virtual Lab Telecommunications Billing Network-based Voicemail Web Accessibility Carolina CloudApps Web Design and Programming WordPress Connected Backup - Customer Support FAQs If you are unsure of the procedures explained here, please talk with your department’s Connected Backup (formerly Iron Mountain) Technical Support or the ITS Response Center. For information on what Connected Backup is and/or how to order, please see our main document: Connected Backup - PC Backup Software. FAQs for administrators and technicians can be found at Technician FAQs. FAQs What is my Connected Backup Account Number? Why do I get the warning: XX files were not backed up (check the log for more information)? Which Operating Systems does Connected Backup support? Can I setup Connected Backup on multiple computers? How do I move or migrate my Connected Backup account from one computer to another? How do I restore or retrieve a file? Where is the Account Management website? Where is the Connected Backup technician support center? How long does it take to complete a backup? If I delete a file from my computer, how long is it available to

(firewall etc) How Connected Backup/PC Works Account Information Account/Community Options (uninstalling, reinstalling, canceling) Backing Up Files Retrieving Files PC Healing Billing Support Center Administration Help Privacy and HIPAA and Legal Discovery Installation and Setup Where do I get the Connected Backup/PC

Autonomy Connected Backup Pricing

software for small businesses? How do I register a new account? How many accounts autonomy connected backup review can a computer have? How are version upgrades handled? Can individual accounts be moved into my small-business community? Where do I get autonomy connected backup login the Connected Backup/PC software for small businesses? Download your Small Business subscription service Connected Backup/PC software from the Plans page. Back to top How do I register a new account? You will be given registration login codes http://help.unc.edu/help/connected-backup-customer-support-faqs/ by the Autonomy Small Business subscription service administrator at your organization so that you may register accounts. These codes enable you to log in to the Autonomy Data Center. You must use the registration login codes when prompted by the Connected Backup/PC agent during registration. Please keep your registration login codes in a safe place. If you change the registration login, you will be denied access. When you connect to the Autonomy Data http://services.connected.com/usdt/support/support_userguide_SBS.asp Center for the first time, you will be assigned an account number that identifies the computer that you will be backing up. This is a unique account number and can only be used for the computer on which the software is installed and for which backups will be made. You will also be given the option of printing your account information. We urge you to print the information. It contains details of your account that will be needed later on. Back to top How many accounts can a PC/computer have? Each computer requires its own account number, so the answer is one. If you have more than one PC with data you want to protect using this service, you must install the Connected Backup/PC software on each PC (each with its own account number). Unique account numbers enable the storage of vast amounts of data from computers around the world to be stored without losing track of it. The account number identifies which files belong to which computer. Back to top How are version upgrades handled? From time to time, Connected makes changes to the Connected Backup/PC software that will improve performance or add new features. When the new version has been thoroughly tested, it is released to our customers. Your version is then upgraded the next

following is the example of a backup log. Example: A backup log generated by a LinkStation looks like the http://buffalo.jp/support_s/guide/faq/lsxhl/en/contents/backuplog.html following, and it will be saved as a text file on a backup http://www.bc.edu/offices/help/essentials/backup/ironmtn/faqtech.html source. -------- BEGIN BACKUP 2006/09/07 18:05:44 array1/share -> TS-TGL6F0@usbdisk1 -------- building file list ... 174 files to consider created directory /mnt/usbdisk1/_backups ./ (...Backup Lists...) sent 24057 bytes received 3340 bytes 18264.67 bytes/sec total size is 14847 speedup is 0.54 -------- END BACKUP 2006/09/07 18:05:45 array1/shrare -> TS-TGL6F0@usbdisk1 -------- ▲Back to the TOP connected backup Q2. How can I read a backup log? The following table explains how to read a backup job. -------- BEGIN BACKUP (The time when the backup was started) (The shared folder name in the backup source) -> (The shared folder in the Backup destination) -------- 　　building file list ... (The number of files to be backed up) files to consider * created directory （a autonomy connected backup folder name which was newly created at the backup job) ･･･ *File lists of backup source ･･･ sent (1.The number of Bytes sent) bytes received (2. The number of Bytes received) bytes (3. Average transfer rate) bytes/sec total size is (4. Total amount of transferred data) speedup is (5. Data transfer effectiveness) * Error Log -------- END BACKUP (The time when backup was done) (The hared folder name in the backup source) -> (The shared folder name in the backup destination)-------- 1.The number of bytes sent The amount of information sent from a backup destination to a backup source. This includes “Total size transferred (4)” as well as information to control a backup function. 2. The number of bytes received The amount of data that the source received from the destination. This contains the information that controls the backup function. 3. Average transfer rate An average transfer rate at which the backup from the source to the destination was performed by the backup function (rsync) 4. Total amount of transferred data Total amount of data which was backed up by the backup function (rsync) function from backup source. 5. Data transfer effectiv

and StaffFor the BC CommunityConnected BackupGetting Started (Windows)Getting Started (Mac)FAQCurrent page: Technical FAQMultimedia AccountsITS AccountsUninstall Connected Backup (Mac)Reinstall Connected BackupTrouble Logging in or Need to Download Software Again?File CompressionSoftware and HardwareCommunication & Collaboration Search Technology Help Need help? Contact the Help Center at 617-552-HELP, help.center@bc.edu, help form, or live tech support chat (M-F 9am-5pm). Website Feedback Breadcrumb navigation: bc home>offices>help>computing essentials>backup>connected backup>Current page: technical faq Connected Backup Technical FAQ connected backup IMPORTANT: This page is intended for technology support staff (TCs, etc.) and other computer savvy members of the community. Criteria for Connected Backup What criteria do I need to meet for requesting a Connected Backup account? What are the operating system and platform requirements for Connected Backup? Can I install Connected Backup software on more than one computer? Can the Connected Backup software be installed on a shared computer? Can I Remote Desktop to the computer that I want to register and download the software on? Can I use more than one backup software on my computer, such as Veritas or Retrospect? Can I backup if I'm at home? Can I backup my computer over a dial-up connection? What Connected Backup will backup Does Connected Backup keep versions of backups? Does Connected Backup backup multi-media files? Does Connected Backup backup external or mapped drives? Does Connected Backup backup additional partitions or logical drives on my computer? Does Connected Backup backup viruses? Does Connected Backup backup Office 2013 and 2011 files? Does Connected Backup backup dual boot computers with Boot Camp or Parallels on an In