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Connected Backup Error Messages

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(VCL) Visualization Applications Security Authentication Challenge-Response Questions Data Identification Data Loss Prevention Encryption Endpoint Protection Malware Network-based Onyen and Password Management Policies and Legal Issues Security Best Practice Security Policy Sensitive Information Remediation (SIR) User Awareness Virtual Private Network (VPN) Vulnerability Management Software Adobe Adobe Creative Cloud Antivirus Browser Internet Explorer Linux Mac OS X Microsoft Office 365 SAS Sharepoint Software Acquisition Software Center Unix Windows Support CCI FAQ CCI Grant CCI ImageUltra CCI Laptop CCI ThinkCentre Computer Labs Remedy Services Virtual Lab Telecommunications Billing Network-based Voicemail Web Accessibility Carolina CloudApps Web Design and Programming WordPress Connected Backup - Customer Support FAQs If you are unsure of the procedures explained here, please talk with your department’s Connected Backup (formerly Iron Mountain) Technical Support or the ITS Response Center. For information on what Connected Backup is and/or how to order, please see our main document: Connected Backup - PC Backup Soft

or Account Management site, or visit Connected Backup for PC support. Account information Selecting files for backup About your autonomy connected backup pricing backup Data retention Retrieving files using the Connected Backup for PC autonomy connected backup review agent Using Find File to retrieve files Retrieving files online using MyRoam Ordering backup media How to

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use "Find" to locate backed up files Reinstalling your account Software version upgrades Account information For your convenience, information about your account, such as your account number http://help.unc.edu/help/connected-backup-customer-support-faqs/ and backup limit, are displayed in the Connected Backup for PC agent and online. To display your account information from the Connected Backup for PC agent, do the following: Select Help > About. The account number is displayed. Select the Backup Set tab. The backup limit is displayed. To display your account information online, do the http://services.connected.com/stanford/support/support_userguide.asp following: Login to Account Management. Beside your name, your account number is displayed. Select View Summary. Your account registration date and backup plan are displayed. Selecting files for backup By default, the Connected Backup for PC agent will search your system for common file types, such as, .doc and .jpg. However, when you install the software, you can choose to manually select the files for backup. To ensure that you back up the files that are most important to you, prior to running your first backup, click the Backup Set tab and review the selected files. To change the files in your backup set, select the Backup Set tab. Click to select the checkbox for the desired files or folders. When you are ready to back up your files, click Backup Now or wait for your next scheduled backup to occur. About your backup Depending on your Internet connection speed and the amount of data in your backup set, your first backup can take quite a

Common Norton Online Backup errors Common Norton Online Backup errors Norton Online Backup records any errors that are encountered during a backup or restore process in https://support.norton.com/sp/en/us/home/current/solutions/v57662430_EndUserProfile_en_us the Activity Log page. See Viewing the backup and restore activity report. https://technet.microsoft.com/en-us/library/computer-backup-error-solution-1(v=ws.11).aspx The following table lists some of the common Norton Online Backup errors that appear during the backup and restore processes and their solutions: Table: Typical error messages and solutions Error message Solution A1001 A1002 Backup or Restore failed. Internet connection was lost or reset. Check your Internet connected backup connection and restart the backup or restore process. Make sure that you leave your computer turned on and connected to the Internet while performing a backup or restore. A2028 A previous session connected, but was not released. You must restart your backup or restore at a later time. A2047 This error is a temporary error. This error indicates the backup error message possibility of other tasks running at the scheduled timeframe. The error gets automatically resolved before you run your next backup. If you encounter this error more than once, change the scheduled backup to run at a different timeframe. A2261 Backup failed (out of storage space). You do not have enough online storage to complete the backup. This error also indicates that the backup that you performed was not successful. You need to perform another backup without errors to restore or download data successfully. You can solve this issue in one of the following ways: Buy more storage. See Buying more storage space. You must have a licensed version of Norton Online Backup installed in your computer to buy more storage. If you use a trial version of Norton Online Backup, purchase an annual subscription. See Purchasing an annual subscription. Exclude some of the less important files and folders from your backup set. You can exclude files and folders by deselecting the file categories and manually adding your important files and folders to the backup set. F

Microsoft Tech Companion App Microsoft Technical Communities Microsoft Virtual Academy Script Center Server and Tools Blogs TechNet Blogs   TechNet Flash Newsletter TechNet Gallery TechNet Library TechNet Magazine TechNet Subscriptions TechNet Video TechNet Wiki Windows Sysinternals Virtual Labs Solutions Networking Cloud and Datacenter Security Virtualization Downloads Updates Service Packs Security Bulletins Windows Update Trials Windows Server 2012 R2 System Center 2012 R2 Microsoft SQL Server 2014 SP1 Windows 8.1 Enterprise See all trials » Related Sites Microsoft Download Center TechNet Evaluation Center Drivers Windows Sysinternals TechNet Gallery Training Training Expert-led, virtual classes Training Catalog Class Locator Microsoft Virtual Academy Free Windows Server 2012 courses Free Windows 8 courses SQL Server training Microsoft Official Courses On-Demand Certifications Certification overview MCSA: Windows 10 Windows Server Certification (MCSE) Private Cloud Certification (MCSE) SQL Server Certification (MCSE) Other resources TechNet Events Second shot for certification Born To Learn blog Find technical communities in your area Support Support options For business For developers For IT professionals For technical support Support offerings More support Microsoft Premier Online TechNet Forums MSDN Forums Security Bulletins & Advisories Not an IT pro? Microsoft Customer Support Microsoft Community Forums United States (English) Sign in TechNet Home 2012 2011 2008 2003 Library Forums We’re sorry. The content you requested has been removed. You’ll be auto redirected in 1 second. Windows Server Essentials (Small Business Server) Windows Small Business Server 2011 Essentials Use Backup and Restore Use Backup and Restore Troubleshooting Computer Backup and Restore Errors Troubleshooting Computer Backup and Restore Errors Troubleshooting Computer Backup and Restore Errors Troubleshooting Computer Backup and Restore Errors How does backup work with sleep and hibernate modes? How do I find the file that I am looking for? Why am I unable to select some items? What are critical system files? Start a backup from the Launchpad Stop a backup in progress from the Launchpad View backup status from the Launchpad Alerts in the task bar on a client computer TOC Collapse the table of content Expand the table of content This documentation is archived and is not being maintained. This documentation is archived and is not being maintained. Troubleshooting Computer Backup and Restore Error

 

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