An Unexpected Decryption Error Occurred
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Discussion PTR Bug Report Data Analysis test Off Topic Dicussion Movies, TV and Entertainment Books and Comics Technology and Science Reply Prev 1 2 Next 1 / 2 Go to Page: CTPAHHiK 2 posts CTPAHHiK Ignored Aug 6, 2012 Copy URL View Post The launcher is trying to run optimization, but gets nowhere (0%) and throws "An unexpected decryption error occurred. Please contact Customer Support". So here I am.I have 64-bit Windows 7 Professional. I am on a wireless connection and I cannot get a wired one (desktop that I don't want to carry around between floors to find the router). Velnrak Support Forum Agent 35639 posts Velnrak Ignored Aug 6, 2012 Copy URL View Post Let's try deleting the Battle.net folder from the C:\ProgramData folder and see if that helps. You'll probably need to enable Show hidden files, folders, and drives in Folder Options to see this folder.________________________________________________Technical Supporthttp://us.battle.net/support'Constant change is here to stay.' Ventadorn 2 posts Ventadorn Ignored Aug 7, 2012 Copy URL View Post I'm having the same problem. I'm on an iMac running OS X 10.7.4I trie
the Storm™ Overwatch™ Classic Games Shop Your account Log In Account Settings Support Contact Support My Tickets Breaking News Emerald Nightmare Raid Quests Breaking News Withered Army Training Breaking News World of Warcraft: Legion – Common Issues An Unexpected Decryption Error Occurred Updated: 4 months ago Article ID: 6727 Relevant Games: Whoops! Looks like something broke decrypting a file. Give it another shot. Error: BLZBNTAGT0000085C Battle.net cannot decryptcontent files. Content files are encrypted when they are for a game or patch that is not released yet. You might see this error when your http://us.battle.net/forums/en/sc2/topic/6246947020 Battle.net client can't reach our servers to obtain a decryption key. Note:If you're receiving this error after installing StarCraft II with a physical disc, delete the installation folder and download the game from Battle.net instead. WindowsMac Windows Security software can interfere with the decryption process. Disable or temporarily uninstall any security programs. Programs running in the background can conflict with the Battle.net Update https://us.battle.net/support/en/article/6727 Agent, which handles decryption. Try closing background applications. Lowdisk space may cause decryption errors.Uninstall unused programs or delete files to free hard drive space, and try again. Advanced Troubleshooting Disable any proxies that may interfere with retrieving the decryption key from Battle.net servers. Check your network configuration to find any issues with your firewall, router, or port settings. If you're playing on a public or corporate network, thenetwork's policies and security settings may interfere with retrieving a decryption key. Try connecting from a different network. A corrupted Battle.net Cache folder can cause authentication module errors. Delete the Battle.net Cache folder and attempt to connect again. Temporary installation files can cause errors during decryption. Delete all Blizzard temporary files. Close the Battle.net App and wait 30 seconds. Open Explorer. Type in %temp%\Blizzard in the address bar to open the Blizzard Temp directory. Delete all files. Restart Battle.net. Mac Programs running in the background can conflict with the Battle.net Update Agent, which handles decryption. Try closing background applications. Security software can interfere with the decryption process. Disable or temporarily uninstall any security programs. Low disk space may cause
posts 11:36, 09/03: Addon for automatic EP/GP credits (EPGP Battle Bot)13:18, 21/12: Encounter Journal changes in Warlords of Draenor21:00, 30/07: Raid Testing Schedule— http://blues.wowraider.net/blue/us2/6246947020/?1376494556 July 31 (Beastlord Darmac and Flamebender Ka'graz)21:44, 28/07: Log parser and database gatherer are beta–ready for Warlords of Draenor21:55, 24/07: Raid Testing Schedule— July 2522:46, 19/07: Warlords of Draenor raids testing starts monday Ads by Google Blue tracker » Starcraft II » Technical Support An unexpected decryption error occurred Alternative blues sources: Facebook, decryption error RSS, Twitter. CTPAHHiK #487 Americas 00:20, 07/08/12 Source The launcher is trying to run optimization, but gets nowhere (0%) and throws «An unexpected decryption error occurred. Please contact Customer Support». So here I am.I have 64–bit Windows 7 Professional. I am on a wireless connection and I cannot get a wired one (desktop that I unexpected decryption error don't want to carry around between floors to find the router). Velnrak Americas 00:20, 07/08/12 Source Let's try deleting the Battle.net folder from the C:\ProgramData folder and see if that helps. You'll probably need to enable Show hidden files, folders, and drives in Folder Options to see this folder.________________________________________________Technical Supporthttp://us.battle.net/support'Constant change is here to stay.' Velnrak Americas 18:40, 07/08/12 Source Hey Ventadorn,Our Mac specialists suggest deleting the Temp folder, as described in this sticky thread:SC2 1.5 Error Troubleshootinghttp://us.battle.net/sc2/en/forum/topic/6232373597#4________________________________________________Technical Supporthttp://us.battle.net/support'Constant change is here to stay.' Velnrak Americas 01:00, 20/11/12 Source Do you have Service Pack 1 installed?________________________________________________Monday— Friday, 8 am— 5 pm PST Velnrak Americas 03:00, 20/11/12 Source Let's try a Selective Startup.________________________________________________Monday— Friday, 8 am— 5 pm PST Velnrak Americas 19:40, 20/11/12 Source Have you tried re–downloading the online installer?________________________________________________Monday— Friday, 8 am— 5 pm PST Velnrak Americas 17:35, 14/08/13 Source MrAkula, this first thing you'll need to do is upgrade your Battle.net account to Heart of the Swarm.________________________________________________Rate me! https://www.su