Entourage 2008 Identity Error
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Entourage Database Rebuild Fails
send or receive email mauisantos Level 1 (0 points) Q: Received Microsoft Entourage 2008 error entourage database recovery message: Entourage cannot access your data. To try to fix problem, rebuild database. Went through the verify database integrity process which seemed Ok entourage cannot access your data once the process was complete. still could not open entourage same error message. tried to compact database... an error occured with that. Now entourage will not open at all. Suggestions? MacBook Pro (15-inch Late 2011), Mac OS
Open Entourage Database In Outlook 2011
X (10.7.5) Posted on Feb 18, 2014 1:03 PM I have this question too Close Q: Received Microsoft Entourage 2008 error message: Entourage cannot access your data. To try to fix problem, rebuild database. All replies Helpful answers by Kurt Lang, Kurt Lang Feb 18, 2014 1:39 PM in response to mauisantos Level 8 (37,958 points) Mac OS X Feb 18, 2014 1:39 PM in response to mauisantos Close Entourage. In your user account, go to:~/Documents/Microsoft User Data/Office 2008 Identities/You'll find three folders (given your post). All of them will be named "Main Identity", but two of them will have a date and time in brackets tacked on.The oldest time/date is your database before you tried to do anything with it.Move "Main Identity" and the bracketed folder with the newer date to the desktop. That should leave only the one folder with the oldest time/date in the Office folder. Rename it "Main Identity".Now launch Entourage. It should be back where you started from. Helpful (0) Reply options Link to this post by mauisantos, mauisantos Feb 18, 2014 6:06 PM in response to Kurt Lang Level 1 (0 points) Feb 18, 2014 6:06 PM in response to Kurt Lang Do not find three folders labeled Main Identity - only one Main Identity ... in Office 2008...files are:Database ... date- yesterdayMailing List ... date Dec.2013My Day.plist ....date yesterdayRules... date Dec.2013Signatures...date Dec. 2013Summary.plist... Dec.2013So now what? Helpful (0) Reply options Link to this post by Kurt Lang, Kurt Lang Feb 19, 2014 6:28 AM in response to mauisantos Level 8 (37,958 points) Mac OS X Feb 19, 2014 6:28 AM in response to mauisantos Do not find three folders labeled Main Identity - only one Main IdentityThat shouldn't be possible. You say you rebuilt the database twice. Which would have to me
discuss the health of your Entourage Identity. Even though we encourage multiple snapshots of your Entourage Identity as backup, it's always best to identify corruption early when there are no signs. Entourage can work with no apparent problems, but corruption can be lurking in your database. So how do you know if you're backing up a database that has problems? Entourage's Database Utility can be used to verify Exporting your data as an Entourage archive (.rge) file and Exporting as MBOX files can also show problems. Using this three https://discussions.apple.com/thread/5915689?tstart=0 step process, we're going to verify that your database is working correctly. Step One: Use Entourage's Database Utility to Verify When you hold down the Option key when launching Entourage, the Database Utility will open and allow you to check the health of your database. However, even if the Identity, verifies as OK, it is not always 100% accurate so we are http://www.officeformachelp.com/2009/02/is_corruption_hiding_in_your_database/ going to verify using two more steps. Step Two: Export as Entourage archive file Another way to check for corruption is to use the Export as Entourage archive (.rge) file under File -> Export. If you can export using this method, this is a very positive indication that your data is good. If there is corruption, it will fail and give you nothing. Just this week I was testing export and categories and found that my database had problems. I had no indication there were problems. Step Three: Continue testing by exporting as MBOX files This third step in the verify process will give you added assurance that your database is working correctly. Export your folders as MBOX files. You can drag a folder to the desktop to create an MBOX file, but if you have a lot of folders and subfolders, this can get to be a bit tedious. I suggest downloading Jolly Roger's script Archive Message Folders This script archives each folder in your Entourage folder list to a folder on your desktop named "Entourage Archives". The script preserves the hi
Outlook Articles MSFT KB articles 2011 MSFT KB articles Exchange Search Microsoft KBs Latest Updates! Site Navigation Download updates from Office Mac http://www.office.mvps.org/error/identity_not_open.html or use AutoUpdate under Help in the menu bar. More Info on updates Support our site SIGNUP FOR HOSTMONSTER.COM MVP Sites The Word MVP Site Word and Excel Help MacOffice Topics Using MS Word Alea Jacta Ouest Support our Site Office365 Home Premium 1YR Subscription Error "This Identity Cannot Be Opened With This Version of Entourage/Outlook" Number Errors Text Errors Install/Update Errors entourage database Common Errors Exchange Errors Print Errors iPhone Errors Connection Errors MobileMe Errors This message usually means, for example, Entourage is at 12.0.0, but the saved database was saved in a more updated version. Once you update, the Identity will open. Outlook is at 14.0.0, but the saved database was saved in a more updated version. Once you update, the Identity will open. Users entourage 2008 identity that have re-installed Office and have not updated will find their Identity will not open: There was an upgrade to the Entourage 2004 Identity shortly after release. If you update to at least 11.3.5, the Identity will open. The Entourage 2008 database also received an upgrade with SP1 (12.1.0) This means if you re-install from the DVD, your Identity will not open until you update to at least 12.1.0. Outlook for Mac 2011 received a database upgrade shortly after release. Update to 14.0.2 or later and the Identity will open. You can download via "Check for Updates" under Help in the Outlook menu bar or visit Office for Mac Downloads. Get Help Office Mac Forums How to Find Answers How to Report a Problem Consultant Services Quicklinks Account Setup Outlook Scripts Backup Your Data Cross Platform Error Page Favorite Scripts Import/Export Install/Update Solve Crashes & Conflicts Sync Services Version & License Info How-to... Backup your data Create HTML Mail & Sigs Duplicates:Remove or Create Find your Database Out of Office Replies Plain Text vs HTML Return Receipts Setup when traveling Solve Send & Receive Problems U