Error.noresource
Portal > Documents Currently Being Moderated Troubleshooting ASR error.noresource exceptions created by cdnadmin on Jan 24, 2014 2:26 PM, last modified by cdnadmin on Jan 24, 2014 2:26 PM Version 1 Tweet Subject: RE: Troubleshooting ASR error.noresource exceptions Replied by: Hemal Mehta on 13-07-2011 02:54:54 PMHello,I'm struggling with finding root causes of some intermittent error.noresource errors, also, actually gaining value from this exception. Having recently integrated Nuance 8.5 with our environment I've been struggling to decern what the error.noreasource event is telling me each time i see it (I can of course see the problem when i get to the Nuance logs but handling it effectively in call studio is a different story). I see this come back when there is a bad compile on a grammar, bad fetch on grammar, when Nuance is out of licensing, and network issues seem to trigger it as well. Its frustrating that this event seems to be a catch-all for various types of errors encountered between gateway and Nuance ASR. My biggest issue is that we've moved from test into production where I'm now seeing about a .4% rate of error.noresources. I know we're not exceeding ports used on Nuance end, I know the grammars are there and can be fetched properly by ASR, there is nothing unique about certain calls which receive the noresource error, it sparatically appears about .4% of the time regardless of the application that is running.My real question is, is there a way from our end (cisco side) to see further into this error? I am using hot events to handle the expception right now but there seems to be no way to know on our end whether it was a network error, licensing issue, bad grammar, missing grammar, etc.. they all throw the same exception. It would be really nice to handle these events disctinctly rather than lump them into the no.resource bucket where I need to drop into a DTMF only application.Thank you,RyanYes, first step is to enable extended debugging and get more info on the error. Do you enable vxml logs, debugs on gateway logs. You will see more info on these. Enable these and post what you are seeing.This document was generated from CDN thread Created by: Ryam Hilfers on 13-07-2011 02:39:00 PM Hello,I'm struggling with finding root causes of some intermittent error.noresource errors, also, actually gaining value from this exception. Having recently integrated Nuance 8.5 with our environment I've
Portal > Documents Currently Being Moderated No Resource Failures CVP/VXML Browser created by cdnadmin on Jan 25, 2014 10:12 AM, last modified by cdnadmin on Jan 25, 2014 10:12 AM Version 1 Tweet This document was generated from CDN thread Created by: Jason Jackson on 20-03-2012 09:27:55 AM Hello everyone.First off, I'm far from a developer. I'm just the guy that manages the hardware/ios on the non-native components in a comprehensive CVP model. That includes things like ingress, CUSP, and vxml browsers. The developers have asked me to figure out why a percentage of calls fail with a "event=error.noresource". https://communities.cisco.com/docs/DOC-45167 Our vxml browsers are version c5350-is-mz.151-2.T1.bin. I've been running the following debugs to try and capture the issue:MRCP: MRCP client session debugging is on MRCP client error debugging is onVXML: debug voip application vxml error software is ON debug voip application vxml error call is ON (filter is OFF) debug voip application vxml application is ON (filter is OFF) debug voip https://communities.cisco.com/docs/DOC-49667 application vxml inout is ON (filter is OFF) debug voip application vxml event is ON (filter is OFF) debug voip application vxml trace is ON (filter is OFF) debug voip application vxml log is ON (filter is OFF) debug voip application vxml warning is ON (filter is OFF) debug voip application vxml background is ON (filter is OFF) debug voip application vxml gtd is ON (filter is OFF)HTTP Client: HTTP Client Messages debugging is onWe can't seem to reproduce this issue in our labs and it's been quite a pain to debug in production. I've had to weight one of our 25 vxml browsers very low in CUSP so that it's only take a handful of calls. Even with a few calls the CPU is really hit hard with the debugs I'm running.I've been able to capture a few key items from the debugs and thought I would share them here while I wait for TAC to get on the same page with me.****************Error below shows some sort of failure from our backend ASR***************Mar 19 18:52:45 [] 80869597: .Mar 19 13:53:07.886 CDT: //-1//MRCP:/mrcp
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