Gmail Address Error Messages
Contents |
Suite Administrator HelpG Suite AdministratorHelp forumForum Contact us Service issues (Gmail, Calendar, etc)GmailBounced and Delayed Messages GoogleApps is now G Suite. Same service, new name. More about the name change. SMTP Error MessagesSimple Mail Transport Protocol (SMTP) is a protocol for https://support.google.com/a/answer/3221692?hl=en email format and transmission on the Internet. SMTP errors tell you why an email was not transmitted successfully. The error messages that are generated by email services http://docs.mailpoet.com/article/61-sending-with-gmail-doesnt-work are helpful tools for diagnosing and troubleshooting email problems. If your inbound or outbound messages are bouncing back to their senders, inspect the bounced messages for SMTP gmail error reply codes generated by the message security service (see below) and apply the troubleshooting principles described below. Sample SMTP Error Message The example below shows an error message from a mail server. The code and status code is meant to be read by machines and the text message is meant for human consumption. gmail unable to The message tells us why the error occurred and what actions we can take to resolve the error. SMTP Reply Codes The SMTP reply codes refer to specific to components of the service, and can indicate things like: The intended recipient was not registered with the service The message was identified as spam or virus infected. The sender’s domain was identified as a source of spam. The message violated some aspect of your company’s email policy, for example, by including credit-card numbers or prohibited language. Error code structure Although the error codes are primarily intended to be read by machines, it helps to understand what the codes and status-codes refer to when you are troubleshooting failed email transmissions. All SMTP error messages follow this basic format with each digit in the error codes and status-codes denoting a different level of detail: Reply code Status code Reply text xyz x.y.z text string Reply Code Email transition error replies are
DMARC policy from p="none" to p="reject." This means any message sent using gmail.com in the FROM address, will have to originate from Gmail's infrastructure. Therefore, if you are not sending with Gmail, you can't use a Gmail address in a FROM header in your newsletters. Learn more. There are two main reasons why sending with Gmail will not work. Google's security system has blocked the IP of your server Your host is blocking some outgoing ports 1. Google's security system has blocked the IP of your server Google security system is actually pretty cool, if somebody gets his hands on your Gmail's password, well he won't be able to do much, unless he is using your IP address. Why? Because when Google spots an unusual IP address trying to connect to your account it will deny it access and will send you an email and eventually a text message on your mobile phone. When you send a test email from MailPoet's Settings and you get the following message : " SMTP Error: Could not authenticate. | SMTP Error: Could not connect to SMTP host." then you might be entering this case scenario The email you will receive to notify you of that unusual access will be as follow : Allow new IP's in Google account In your case when you setup your site to send with your Gmail account, you want to allow a new IP to use your Gmail's credentials. In order to allow a new unrecognized app simply go to https://security.google.com/settings/security/activity, find the line that concerns you and allow access. 2. Your host is blocking some outgoing ports If you're trying to send from Gmail and it doesn't work, rest assured your problem is common. Especially if you're hosted on a shared server (hosting plans which cost a few bucks a month). To verify, go to MailPoet's Settings > Sending Method and try to send a test with this button: Check to see if you get this an error in which " Connection refused" is displayed, like this: This means your host is definitely blocking the port needed to connect to Gmail's SMTP service. If the port is blocked, what can I do? You'll need to switch sending method. Try sending a test mail with the sending method " Your own website". The limit of emails you can send from a shared hosting plan varies. See our list of limits. Alternatively, we recommend getting a professional sending provider. They are cheap for small senders, require a bit of a setup, but offer the best deliverability. Read more on SMTP providers. Last updated on July 22, 2016 Relat