Otrs Internal Server Error
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] [ thread ] [ subject ] [ author ] [Moving the thread back to the group] Pradumna, any one (or all) of those Perl interpreter errors could cause a 500 error at
Otrs Installer.pl Internal Server Error
the server level. I'd start with the most recent first. Hugh On Wed, otrs 500 internal server error Jan 12, 2011 at 8:31 AM, Pradumna Maheshwari < pradumna.maheshwari at tcs.com> wrote: > > Hello Hugh, > > How r u...? > > As you said, I checked log files for both OTRS and Perl. > > There are few files in Perl logs like ‘PerlEx-Err-001'......‘PerlEx-Err-005' > having few errors. > > - Terminating on signal SIGTERM(15) > - [Mon Nov 15 09:50:26 2010] -e: Odd number of elements in anonymous > hash at C:/inetpub/wwwroot/OTRS/bin/cgi-bin/../../Kernel/Config.pm line 223. > - C:/inetpub/wwwroot/OTRS/bin/cgi-bin/../../Kernel/Config.pm line 223. > ERROR: Can't write C:/inetpub/wwwroot/OTRS/var/log/otrs.log.error: > Permission denied > > > - ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: MSWin32 [Thu Jan 6 09:52:08 > 2011] index.pl: Use of uninitialized value $Param{"OP"} in substitution > (s///) at > C:/inetpub/wwwroot/OTRS/bin/cgi-bin/../../Kernel/Output/HTML/Layout.pm line > 1178, line 275. > > > - [Thu Dec 2 09:41:05 > 2010][Error][Kernel::System::CustomerUser::LDAP::new][151] First bind > failed! Unexpected EOF > > > > I searched a lot, but was not successful to know why am I getting '500 > internal server error'..? > > It seems problem in LDAP connection or some network problem...? > > > If you get any thing on this, please let me know..... > > Thanks a lot..... > > Pradumna Maheshwari > Tata Consultancy Services > Cell:- +919930333734 > Mailto: pradumna.maheshwari at tcs.com > Website: http://www.tcs.com > ____________________________________________ > Experience certainty. IT Services > Business Solutions > Outsourcing > ____________________________________________ > > > > *Re: [otrs] OTRS system giving 500 internal server error* > *Hugh Kelley * to: Pradumna Maheshwari > 12/23/2010 07:08 PM > > > > ------------------------------ > > > > No, I do not know why you are receiving that error. > > I suggest you check the OTRS log and the Perl interpreter log. You > can usually find the hint you need in one of those. > > Hugh > > On 12/23/10, Pradumna Maheshwari
Release Notes Security Advisories Use Cases Where is OTRS used? IT Service Management Customer Service Call Center Security Management Facility Management Document Management Human Resources E-Commerce Customer Service Who uses OTRS? Customers Our Customers Success Stories Academy OTRS Trainings OTRS Certification Program E-Learning: OTRS Webinar Videos Further Trainings Company About us Facts & Figures Management Philosophy & Culture Partners Investor Relations Company Profile Stock Info Mission & Targets Investment Indicators Financial Calendar Financial Publications Corporate News Contact IR News & Events Newsletter Press Releases Events Careers Values & Benefits Jobs Contact Language Español 简体中文 Deutsch English Release Notes: OTRS http://lists.otrs.org/pipermail/otrs/2011-January/034580.html 5 Patch Level 4 December 1, 2015 — OTRS, the world’s leading provider of open source Help Desk and ITIL® V3 compliant IT Service Management (ITSM) solutions, today announces the 4th patch level release of OTRS 5. Release Details Release name: OTRS 5 Patch Level 4 Release date: December 1, 2015 Release type: patch level Please note, that from now https://www.otrs.com/release-notes-otrs-5-patch-level-4/ on we will only officially support versions OTRS 4 and OTRS 5 and following versions. What’s New Updated translations, thanks to all translators. Added the possibility to set notifications as mandatory. Agents will be forced to chose at least one method for such notifications on their preferences. Add possibility to XMLExecute command to only run pre or post SQL, thanks to Elias Probst. Added dutch stopwords, thanks to Thomas Wouters. Added translation strings form Kernel/Output/HTML/Templates/Standard sub-directories. Set all OTRS Daemon cron tasks SysConfig settings to “Expert” ConfigLevel. Important for Upgrading From a previous version of OTRS 5: Make sure you run bin/otrs.Console.pl Maint::Config::Rebuild after the upgrade so that the configuration is refreshed. Otherwise the system may not work. If you upgrade from OTRS 5 Patch Level 2 or earlier, please run scripts/DBUpdate-to-5.pl once during the upgrade to fix possible issues with dysfunctional notification tags. If you upgrade from OTRS 5 Beta 5 or earlier, you should manually update all ticket notifications that are set to be shown in agent preferences. In the ticket notification management admin screen for each notification, scroll down to “Notification Methods” and check the “Send by default” checkbox from th
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21, 2006. Page 1 of 3 1 2 3 Next > blackflag New Member Hello all, Im trying to install otrs on ubuntu dapper. Ispconfig is installed. But when I go to domain.tld/otrs/installer.pl I get the apache2 error 500. There is nothing in apache2 error.log Can someone help? stefan blackflag, Jun 21, 2006 #1 till Super Moderator Staff Member ISPConfig Developer ISPConfig does not configure websites to run .pl files with mod_perl. You might have to add some additional directives in the apache directives window of the website. till, Jun 21, 2006 #2 blackflag New Member what kind of derectives should I use ? And Im wondering about this, cause I installed another Server with debian 3.1, there are not additional derectives necessary. What is the difference? Ubuntu is debian based. tia stefan Last edited: Jun 22, 2006 blackflag, Jun 21, 2006 #3 brainz Member Also till correct me if i am wrong here.... ispconfig does not use the apache server that comes native to the linux distribution either ???? Which means that the .pl file maybe setup to configure the native apache server and not ispconfigs apache server and this is why you are suggesting they put the apache directives in the additional directive of the ispconfig web for that domain ??? regards brainz brainz, Jun 21, 2006 #4 till Super Moderator Staff Member ISPConfig Developer brainz said: Also till correct me if i am wrong here.... ispconfig does not use the apache server that comes native to the linux distribution either ????Click to expand... ISPConfig uses the native apache webserver of the linux distribution to server the webpages of the domains you created in ISPConfig. The apache webserver that comes with ISPConfig is only used to serve the controlpanel on port 81. Which means that the .pl file maybe setup to configure the native apache serve