Itunes Error 9812
following alert message: "iTunes could not connect to the iTunes Store. An unknown error occurred (-9812). Make sure your network connection is active and try again." This article has been archived and is no longer updated by Apple. Mac OS XIf you have broadband access (cable, DSL, or other high-speed access), try turning your modem off for a minute and then turning it back on. If you also have a router connected to the modem, turn it off for a minute and then back on again. Once you've established a web connection, try accessing the iTunes Store again from iTunes. To create a test new user: From the Apple menu, choose System Preferences. From the View menu, choose Accounts. Click "+". Give the new user a name and short name. Select the checkbox for "Allow user to administer this computer". This makes the user account an administrator. Click OK, or quit System Preferences. If resolved in the new user, the issue may be with VeriSign certificates in your login keychain under the main user. Quit all open programs. In the Finder, from the Go menu, choose Utilities. OpenKeychain Access. Highlight the login keychain. If unable to find the login keychain, click the button in the lower left corner to show keychains. Under Category, choose Certificates. Look for an entry with a name beginning with VeriSign. Highlight all entries which match that description. From the File menu, choose Export Items.... After exporting the entries, from the Edit menu, choose Delete. Choose 'Delete' if asked. Restart. WindowsIf you have broadband access (cable, DSL, or other high-speed access), try turning your modem off for a minute and then turning it back on. If you also have a router connected to the modem, turn it off for a minute and then back on again. Once you've established a web connection, try accessing the iTunes Store again from iTunes. Check for updates to Windows, or search Microsoft's support pages for KB931125. Install the latest available update for root certificates from Microsoft. If the issue continues, follow the steps in the Microsoft knowledge base article822798to resolve the issue. Note that
between your PC & iTunes, or with programs on your computer being unable to correctly access the "root certificates" of iTunes. In order to resolve the problem, you need to first ensure that iTunes is working correctly, and then clean out any of the problems that your PC may have. This error normally shows in this format: "iTunes could not connect to the iTunes Store. An unknown error occurred (-9812). Make sure your network connection is active and try again." https://support.apple.com/en-vn/HT203354 What Causes 9812 Errors? The errors you're seeing are going to be caused by a number of possible issues, which will include: Your PC has a number of problems with its settings iTunes is not installed correctly Windows has registry errors How To Fix iTunes 9812 Errors Step 1 - Re-Install iTunes The first step is to http://www.personalcomputerfixes.com/general-errors/itunes-error-9812-fix-how-to-access-the-itunes-store/ re-install iTunes. This will replace any of the problems that Windows has with its files & settings, allowing your system to run much smoother and more effectively as a result. You can see how to do this here: Click "Start" Click "Control Panel" Click "Add / Remove Programs" Click "iTunes" and then select "Remove" Follow the Uninstall process Restart your PC Re-download iTunes from Apple.com Re-Install The Program Step 2 - Check Your Internet Connection The next step is to check your Internet connection. The problem for many computers is that their Internet options / connection will become damaged, preventing your PC from being able to access the files that it requires to run. If you're experiencing problems with this part of your computer, it's essential that you first make sure the Internet is able to run smoothly, and then make sure that you have all the correct settings for it. A great way to check your Internet connection is to use the "SpeedTest.net" website: If the speed of your Internet
to the iTunes Store. An unknown error occurred (-9812). Make sure your network connection is active and try again." Here are http://www.sorcim.com/knowledgebase/error-9812.html some tips to fix error 9812 instantly: Step 1 Error 9812? Download Error Scanner Reginout System Utilities (w/ Verisign Digital Certificate) Compatible w/ Windows 10/8.1/8, Windows 7, Vista/XP. By clicking to download, you agree to these Terms See Features & Functions Install Latest Version of iTunes Error 9812 in Windows 7/8, Vista and XP may appear on screen itunes error if you have an outdated version of iTunes installed on your computer. This problem can be resolved by installing the latest version. Uninstall the old version properly before installing latest version to avoid conflicts. Follow these steps: Go to Control Panel Click on Programs and Features icon Locate and uninstall the iTunes and programs associated with iTunes: iTunes QuickTime itunes error 9812 Bonjour Restart your PC on completion of process Download latest version of iTunes Install iTunes Install Microsoft Update KB931125 Windows Error 9812 may also appears if the KB931125 update is missing from you system. Follow the steps below to install this update: Download KB931125 update from Microsoft's support pages Install it on you computer Restart your PC Fix Broken Registry Entries of iTunes Broken registry entries of iTunes may also results in error 9812. In this case you need to repair Windows registry to get rid of the problem. You can repair it manually if you have expert computer skills otherwise download and install a System Utilities program that includes a Registry Repairing tool. This tool automatically scans and fixes all the errors in the registry. Download Error Scanner Ratings: Total downloads:5231555 Download Time:2sec on dsl, 2min on dial-up Compatibility:Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, Windows ME, Windows 2000 32Bit & 64Bit OS Systems Support: Yes Like Us Facebook Twitter Tweet Google Sorcim Technologies Home Privacy Contact Us Know