Itunes Error 9813
can not post a blank message. Please type your message and try again. This discussion is locked maligned Level 1 (10 points) Q: Error -9813 Every time I try to check for available downloads, I'm told 'could not complete your request, error -9813.' I've found the meaning of many other error codes, but not this one. Anyone know? macbook pro, Mac OS X (10.5.8) Posted on Oct 22, 2010 10:14 AM I have this question too Close Q: Error -9813 All replies Helpful answers Previous Page 2 of 12 last Next by RasRaven, RasRaven Oct 22, 2010 8:01 PM in response to maligned Level 1 (0 points) Oct 22, 2010 8:01 PM in response to maligned I have been having this problem for almost 24 hours. Funny thing is, I get one error message on my 'puter (-9813) and one on my iPhone(Cannot connect to the Store. A secure connection could not be established. Please check your Date and Time settings.) I did check the date and time, all fine. I turned off auto, turned it back on, rebooted. Then I checked with my laptop and got the 9813 error. I did the keychain repair thing and rebooted more times than I want to admit. I've not fixed anything. I was comforted by the fact that I discovered this must be out of my hands, so I'm just chirping up so everyone knows there are lots of us in the same boat. Hey, Apple! Hellllllp! Helpful (0) Reply options Link to this post by Julbie, Julbie Oct 22, 2010 8:33 PM in response to cg27 Level 1 (0 points) Oct 22, 2010 8:33 PM in response to cg27 So many people are having this problem. It has to be a problem with the iTunes store, right? Have we all just developed this problem in the last day or so?I also can not access Apple TV.Weirdly, my husband's account can be accessed on my computer. WHAT THE H is Going ON?Message was edited by: Julbie Helpful (0) Reply options Link to this post by DavesMac, DavesMac Oct 22, 2010 9:23 PM in response to maligned Level 2 (210 points) Oct 22, 2010 9:23 PM
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could not complete your iTunes Store request. A unknown error occurred (-9813). There was an error in the iTunes store, please try again later. I can sign in via my iPod over the same wifi connection and via my brother-in-law's Powerbook, http://mac.bigresource.com/Applications-iTunes-Store-Sign-In-Error-9813--2Zr1rUs1n.html why is my MBP refusing to sign in? I've searched high and low for the error http://forums.macnn.com/82/applications/249446/itunes-9813-error-no-root-certificate/ code -9813 and can find no documentation anywhere. It has been doing this since yesterday and the error fires as soon as it attempts to connect to the server however the store content (pre-login) all loads fine i.e. adverts etc within iTunes. View 1 Replies Similar Messages: Applications :: Itunes - 9813 Error - No Root Certificate Applications :: ITunes - Error 9813 When Trying To itunes error Access Account Page App Store :: Cannot Access Sign In Itunes Store After Lion Upgrade App Store :: Error - To Update This Application, Sign-in To The Account You Used To Purchase It Applications :: ITunes Store Network Connection Error Applications :: ITunes Store Error - 9809 When Download App ITunes :: Message Reappearing On Mac - Want To Sign In To Store App Store :: Cannot Sign In Mac But ITunes Works Just Fine ITunes :: Error : "We Could Not itunes error 9813 Complete Your ITunes Store Request. An Unknown Error Occurred (4002)" App Store :: App Store Sign In Saying Connection Failed ITunes :: Could Not Connect To The Store - An Unknown Error Occurred (-54). App Store :: Why Can't Sign In To Mac App Store :: Why Can't Sign In On Mac App Store :: Cannot Sign Into It MacBook Air :: Can't Sign In App Store OS X V10.7 Lion :: Cannot Sign Into App Store Intel Mac :: App Store Cannot Allow Me To Sign In App Store :: Sign Up For An Appointment For A Class? OS X V10.7 Lion :: No Sign On Option At App Store? App Store :: Sign In Required Box Keeps Popping Up App Store :: Can't Sign In To View My Purchases In It Mac Pro :: Cannot Sign In To App Store With Correct ID And Password? MacBook Pro :: Unable To Sign In Apps Store App Store :: Trying To Update App But Asking To Sign In To Another Unknown Account ID App Store :: Sign In Sheet Does Not Appear / Or Does Not Accept Typed Text App Store :: Why There Is No Sign For Wiifi Required Apps Before To Download It ICloud On Mac :: Unable To Sign In Via System Preferences - No Access To App Store App Store :: Not Allowed To Download Previously Purchased App (Unknown Error, Error -4)? App Store :: Can't Install Any App From
click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Itunes -9813 Error - No Root Certificate user: pass: Remember Me? Show Threads Show Posts Advanced Search Sans Serif Small Sans Serif Medium (Default) Serif Small Serif Medium Go to Page... Itunes -9813 Error - No Root Certificate Stephen S Fresh-Faced Recruit Join Date:Mar 2005 Status: Offline Mar 19, 2005, 10:01 PM Alright, I need someone smarter than me to give me some help! Below, is everything that I know... I'm on a G4 laptop, running 10.3.8 and iTunes 4.7.1 I'm connected through a Motorola SURFboard SB5100 with cable, no router beyond that My problem popped up approx. 4-5 weeks ago. I'm not sure exactly when, or what I did to cause it. But I think I updated to 10.3.8 from 10.3.7 around that time. Whenever, I click "Buy Song" or "Sign-In" in iTunes, i get this error: "iTunes could not connect to the Music Store. An unknown error occurred (-9813)" WHAT MY COMPUTER IS/IS NOT DOING: • I can browse the iTunes Music Store and listen to samples • I can access CDDB • I have been downloading songs successfully since iTunes was created • I can play previously purchased songs • I can visit secure websites without trouble • I have a second computer (iMac DV) running 10.3.5, and it connects to my iTunes account, and downloads songs without problem. • I have Norton Personal Firewall on my computer, but I have disabled it recently, just to make sure (either way, I was downloading songs successfully with the firewall in Stealth Mode, without problem for a year) • I cannot purchase songs or sign-in to my account, as of 4-5 weeks ago, from my laptop. • Periodically, Safari tells me that the site I'm visiting cannot be authenticated, and may not be secure WHAT I KNOW SO FAR: By definition, a -9813 Error is: errSSLNoRootCert - No root certificate for the certificate chain. I have read in many forums, where people get similar error text, but with a 502 Error. From what I can tell, that is simply a busy system usage error that goes away if you try again later