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by a Fortune 500 verification firm. Get a Professional Answer Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to. 100% Satisfaction Guarantee Rate the answer you receive. Ask Travis B. Your Own Question Travis B., Technician Category: Printers Satisfied Customers: 3720 Experience: A+ Computer Repair, ISP Technician, Help Desk 16569391 Type Your Printers Question Here... Travis B. is online now My kodak printer came up Error Code 3802. What des this me Customer Question My kodak printer came up Error Code 3802. What des this mean? Submitted: 3 years ago. Category:Printers Share this conversation Expert: Travis B. replied3 years ago. HelloPlease follow the steps below to try resolving your issues: http://support.en.kodak.com/app/answers/detail/a_id/1250Error code 3802 means "Printhead Failure".Disconnect the power adapter from the printer.Wait 30 seconds to allow the printer to reset.Connect the power adapter to the printer. Turn the printer on if necessary. If the error continues: Open the printer access door.Remove and install the printhead two times.Close the printer access door.Wait until the printer is ready to use.If all of the above methods didn't resolve your issues, you would need to replace the printhead, It's best to take part of Kodak's program: I know places like Kodak and HP are giving 50-75% of services, repairs, and new units for sending in your old faulty one.(even if out of warranty). They provide you with a prepaid shipping box to return your old unit.Glad I could be of assistance, If you need anymore help please ask, otherwise have a good night and god bless! Attachments are only available to registered users.RegisterHere Travis B. Ask Your Own Printers Question Share this conversation Related Printers Questions Question Date Submitted I just bought a new HP printer. I set it up to the wir