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Netbackup Error 71 System State

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None Of The Files Mentioned In The File List Exist Or May Not Be Accessible(71)

Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact trv - object not found for file system backup Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet Shadow

Error Code 71 In Netbackup

Copy Components / System State backup fails with status code 13 (file read failed) Article:000082506 Publish: Article URL:http://www.veritas.com/docs/000082506 Support / Article Sign In Remember me Forgot Password? Don't exit status: 71 (none of the files in the file list exist) have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Shadow Copy Components / System State backup fails with status code 13 (file read failed).   Error Message Client's bpbkar log: 1:56:18.374 PM: [13388.16224] <2> ov_log::V_GlobalLog: INF - VssSnapshotVolume- a previous VSS snap is in progress. Entering retry/timeout waiting for snap to complete. Timeout period: 2000 . 2:25:48.521 PM: [13388.16224] <2> ov_log::V_GlobalLog: INF - VssSnapshotVolume - Error. Timed out waiting for previous snap to complete. . 2:26:16.236 PM: [13388.16224] <2> ov_log::V_GlobalLog: ERR - BEDS_AttachToDLE():FS_AttachToDLE() DeviceName:'System?State' BackupReason:0x2 Failed! (0xE000FEC9:A failure occurred accessing the Writer metadata.   HINT: bpbkar log is located in \Veritas\NetBackup\logs\bpbkar folder. Create the folder if it does not exist and retry the backup to generate the log.   Cause The existence of third-party VSS (Volume Shadow Copy Service) provider is known to cause this issue. By default, VSS tries to contact the provider in the following order: 1. Hardware provider 2. Software provider 3. System provider (this is the one NetBackup requires for Shadow Copy Components and System State backup)   Reference: http://support.microsoft.com/kb/941956   Solution Backup should work again once VSS default provider is set to "system

8BCBC55B17626149A568F4E4AA24659EA762E7 () VSMAIL1 ! uk ! astrium ! corp [Download message RAW] --===============1012310822135570684== Content-class: urn:content-classes:message Content-Type: multipart/alternative; boundary="----_=_NextPart_001_01CB28A4.73FDBD5C" This is a multi-part message in MIME format. What happens if you try using an NTBackup on the "local" Server and writing the backup to disk for System State? Do you get any errors in the Event Log? Have you tried to disable the AV? Is Shadow Copy Service set to "manual"? http://seer.entsupport.symantec.com/docs/278036.htm Also, is it possible to reboot https://www.veritas.com/support/en_US/article.000082506 the Server as a last resort? Also take a look at this (if it has not been mentioned) http://seer.entsupport.symantec.com/docs/286954.htm Apologies if any of this has been covered already. S. ________________________________ From: veritas-bu-bounces@mailman.eng.auburn.edu [mailto:veritas-bu-bounces@mailman.eng.auburn.edu] On Behalf Of SACHIN ARORA Sent: Tuesday, July 20, 2010 10:10 PM To: VERITAS-BU@mailman.eng.auburn.edu; veritas-bu-request@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Shadow Copy Components failing! Hi, http://marc.info/?l=veritas-bu&m=127969652113326 windows team resolved issue with system state backup at their end and is running fine locally, we tried testing the Shadow copy component in Netbackup and it completed with below skipped files WRN - can't open object: Shadow Copy Components: (BEDS 0xE000FECB: A failure occurred accessing the backup component document.) WRN - can't open object: Shadow Copy Components:\System Service\Removable Storage Manager\Removable Storage Manager (BEDS 0xE000FEDD: A failure occurred accessing the object list.) WRN - can't open object: Shadow Copy Components:\System Service\Windows Management Instrumentation\WMI (BEDS 0xE000FEDD: A failure occurred accessing the object list.) WRN - can't open object: Shadow Copy Components:\System Service\Event Logs\Event Logs (BEDS 0xE000FEDD: A failure occurred accessing the object list.) Any idea , what how to proceed now? Regards Sac On Sat, Jul 17, 2010 at 11:42 AM, Len Boyle wrote: Hi Sachin This is my understanding, The Shadow copy components/system state backups for current windows systems always use vss for the backup. The Shadow copy components/system state backups are a two stage

p1mm0024: WRN - can't open object: System State: (WIN32 -536805685: https://www.mail-archive.com/search?l=veritas-bu@mailman.eng.auburn.edu&q=subject:%22Re%5C%3A+%5C%5BVeritas%5C-bu%5C%5D+Shadow+Copy+Components+failing%5C!%22&o=newest&f=1 Unknown error) 12.11.2010 12:48:23 - Warning bpbrm(pid=11563) from client p1mm0024: WRN - can't open file: System State:\Task Scheduler\TasksStore (WIN32 -536805667: Unknown error) 12.11.2010 12:48:23 - Error bpbrm(pid=11563) from client p1mm0024: ERR - Error encountered while attempting to get additional files for System State:\ 12.11.2010 12:48:23 none of - Warning bpbrm(pid=11563) from client p1mm0024: WRN - can't open file: System State:\VSS Express Writer Store\WriterMetadataStore (WIN32 -536805667: Unknown error) 12.11.2010 12:48:23 - Warning bpbrm(pid=11563) from client p1mm0024: WRN - can't open file: System State:\Performance Counter\PerformanceCounters (WIN32 -536805667: Unknown error) 12.11.2010 12:48:25 - Warning bpbrm(pid=11563) from none of the client p1mm0024: WRN - can't open file: System State:\System Files\System Files (WIN32 -536805667: Unknown error) 12.11.2010 12:48:25 - Warning bpbrm(pid=11563) from client p1mm0024: WRN - can't open file: System State:\Automated System Recovery\BCD\BCD (WIN32 -536805667: Unknown error) 12.11.2010 12:48:25 - Warning bpbrm(pid=11563) from client p1mm0024: WRN - can't open file: System State:\COM+ Class Registration Database\COM+ REGDB (WIN32 -536805667: Unknown error) 12.11.2010 12:48:25 - Warning bpbrm(pid=11563) from client p1mm0024: WRN - can't open file: System State:\Registry\Registry (WIN32 -536805667: Unknown error) 12.11.2010 12:48:32 - end writing; write time: 00:01:06 the requested operation was partially successful(1) If so you may want to check this out: http://www.symantec.com/business/support/index?page=contentid=TECH144975 Searching on SORT finds this: http://www.symantec.com/business/support/index?page=contentid=TECH139092 And this might be related: http://www.symantec.com/business/support/index?page=contentid=TECH140077 You should probably contact Symantec Tech Support. -Shawn From: pranav batra pranav_vent...@hotmail.commailto:pranav_vent...@hotmail.com Date: Wednesday, December 19, 2012 10:30 PM To: Veritas ve

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