On Error Management Lessons From Aviation British Medical Journal
login Login Username * Password * Forgot your sign in details? Need to activate BMA members Sign in via OpenAthens Sign in via your institution Edition: International US UK South Asia Toggle navigation The BMJ logo Site map Search Search form SearchSearch Advanced search Search responses Search blogs Toggle top menu ResearchAt a glance Research papers Research methods and reporting Minerva Research news EducationAt a glance Clinical reviews Practice Minerva Endgames State of the art News & ViewsAt a glance News Features Editorials Analysis Observations Head to head Editor's choice Letters Obituaries Views and reviews Rapid responses Campaigns Archive For authors Jobs Hosted On error management:... On error management: lessons from aviation Education And Debate On error management: lessons from aviation BMJ 2000; 320 doi: http://dx.doi.org/10.1136/bmj.320.7237.781 (Published 18 March 2000) Cite this as: BMJ 2000;320:781 Article Related content Metrics Responses Peer review Get access to this article and to all of thebmj.com for 14 days Sign up today for a 14 day free trial Sign up for a free trial Access to the full version of this article requires a subscription Please login, sign up for a 14 day trial, or subscribe below. Robert L Helmreich ([emailprotected]), professor of psychologyDepartment of Psychology, University of Texas at Austin, Austin, TX 78712, USAPilots and doctors operate in complex environments where teams interact with technology. In both domains, risk varies from low to high with threats coming from a variety of sources in the environment. Safety is paramount for both professions, but cost issues can influence the commitment of resources for safety efforts. Aircraft accidents are infrequent, highly visible, and often involve massive loss of life, resulting in exhaustive investigation into causal factors, public reports, and remedial action. Research by the National Aeronautics and Space Administration into aviation accidents has found that 70% involve human error.1In contrast, medical adverse events happen to individual patients and seldom
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