Outlook Error Logging 2010
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vote Can anyone give me the navigation to the Error reporting in Outlook? I am Running Windows 7
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ver 6.1 SP1 and Outlook 2010 version 14.0.6112.5000 (32-bit). Our outlook keeps shutting down without any known cause. I get the error messaging as OUtlook is not responding etc....then i
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can restart it. Our exchange server is hosted by GoDaddy, but we've purchsed the office liscenses directly from MS. GoDaddy is saying its an outlook problem, recommended I look at the error log, but didnt know how to access it....Any help would be greatly appreciated Tuesday, June 12, 2012 5:23 PM Reply | Quote Answers 0 Sign in to vote Hi \appdata\local\temp\outlook logging Soho398, From what you said, it looks Outlook's addins causing the issue (restarting). To access Outlook error log: open Computer Management - Event Viewer - Windows Logs - Applications or/and Event Viewer - Applications and Service Logs - Microsoft Office Alert. As a recommended solution I would open Outlook in safe mode first. It will indicate if Outlook’s add-ins causing the issue. To start Outlook in safe move: Start – Run and type C:\Program Files (x86)\Microsoft Office\Office14\Outlook.exe /safe If Outlook stopped restarting (in safe mode) then you know it is one of the add-ins. Open Outlook again in Safe Mode and disable issued add-ins. Sometimes, .pst file is corrupted or even hard drive. So, check / verify .pst file: C:\Program Files (x86)\Microsoft Office\Office14\scanpst.exe As per hard drive; run a scandisk or even hardware test to verify it. Bartosz Kurowski Senior Desktop Support, Microsoft Cerified Trainer. MCP, MCT, MCTS, MCITP, MOS Marked as answer by William Zhou CHN Friday, June 22, 2012 3:06 AM Tuesday, June 12, 2012 6:46 PM Reply | Quote Microsoft is conducting an online survey t
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articles→General articles Product Select Common for products Windows OS X Dumps and Reports Software compatibility Licensing Troubleshooting Activation errors Installation errors Safe Money General articles: http://support.kaspersky.com/7211 Common for products General articles: Windows How to get a Microsoft Outlook log file Back to "Windows" 2013 Jun 05 ID: 7211 In case of a Kaspersky Anti-Virus malfunction, Kaspersky Lab specialists usually request additional data, such as trace or dump files. If Microsoft Outlook is installed on the host, its outlook log log file may be necessary for troubleshooting. How to enable MS Outlook log file generation MS Outlook 2010 Go to File > Options. Click Advanced in the left frame. In the right frame, check the Enable troubleshooting logging option in the Other section. Click OK. Restart MS Outlook. MS Outlook 2007 and older Expand Tools > click Options. Open the Other tab. Click Advanced Options. outlook error logging Activate the Enable logging (troubleshooting) option. Click OK twice. Restart MS Outlook. Once you have this option enabled, the application troubleshooting log starts registering all information about interaction between MS Outlook 2003 / 2007 / 2010 and a mail server each time a message is sent/received. Important notice: once you are over with troubleshooting, disable the logging. Otherwise the log file will keep growing, and that can potentially lead to a lack of empty hard disk space. Log file location For POP3, SMTP, MAPI protocols %temp%\Outlook Logging\Opmlog.log For IMAP protocol %temp%\Outlook Logging\IMAP-usernamedomainname-date-time.log Sometimes the data can be registered in the log only after closing MS Outlook. Was this information helpful? Yes No Useful referencesWhich utilities should I use to create trace and/or dump files for Kaspersky Endpoint Security 8 for Windows?Choosing a tracing utility Back to "Windows" General articles: OS X General articles: Dumps and Reports General articles: Software compatibility Ge