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that states that the update or the updates were not installed successfully. This problem can apply to Windows XP clean installs, upgrade installs, and recovery installs. Reason: The original Windows XP installation CD does not have the new wups2.dll file present. When the original XP CD media is used, the original registry entries pointing to wups2.dll are removed (or made invalid) by the CD repair install. What Solutions exist: We need to register the newer update dll's. To resolve this problem, use one of the following methods: Resolution 1: Register the wups2.dll file in Windows XP To register the wups2.dll file in Windows, perform the following steps: 1. Stop the Automatic Updates service. To do this, follow these steps: a. Click Start, click Run, type cmd, and then click OK. b. At the command prompt, type the following command, and then press ENTER: net stop wuauserv 2. Register the Wups2.dll file. To do this, follow these steps: a. At the command prompt, type the following command, and then press ENTER: regsvr32 %windir%\system32\wups2.dll Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER: regsvr32 %windir%\syswow64\wups2.dll b. Click OK on each verification message that you receive. 3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER: net start wuauserv 4. Exit the command prompt. To do this type exit, and then press ENTER. This problem occurs because of how the Windows XP repair operation replaces Windows system files. When you repair a Windows installation by using the Windows XP CD, the install and repair operation performs the following operations: The installation replaces the Windows system files with the older system files from the Windows XP CD. Note: This includes the more recent Windows Update files (wups2.dll). It restores the older Windows registry (causing loss of wup2.dll registry registration). The latest version of the Windows Update package includes a file that was not available in the release version of Windows XP. This file is named wups2.dll. Therefore, after the repair operation is complete, the following situation exists: The wups2.dll Windows System file remains on the computer. The registry entries that correspond to this file are invalid. Resolution 2: Download and install the latest Windows Update Agent The following update agent applies to Windows Vista, Windows Server 2008, Windows XP, Windows Server 2003, and Windows 2000 with Service Pack 4 Download one of the following: - (official releases from the Microsoft Download