Error Code After Console Software Update
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Home Sophos UTM 9 Sophos XG Firewall Web Appliance General Malware [Beta] Malware Course Sophos Intercept X Sophos Wireless Knowledge Base Blog Knowledge Base Advisories https://community.sophos.com/kb/en-US/66111 +Data Control and DLP Email Appliance +Endpoint Security and Control +Free antivirus & tools for desktops +General +Mobile device protection +PureMessage +Reflexion +SafeGuard encryption +Server protection & integration https://www.playstation.com/en-au/get-help/help-library/system---hardware/system-software/problems-updating-the-playstation-3-system-software/ Sophos Clean +Sophos Cloud Sophos Home +Sophos UTM 9 +Sophos XG Firewall Web Appliance Tweets by @SophosSupport 80040401 'Software update failed' displayed against an update manager Article xbox 360 ID: 66111 Updated: 24 May 2016 2 people found this helpful Available in: English | Español | Italiano | 日本語 | Français | Deutsch Issue An Update Manager reports: Software update failed. In the Update Manager details (see below) you see the following error: [Date/Time] 80040401 Software update failed. First seen in Enterprise Console Cause xbox 360 update The error '80040401' is purely designed to alert you to a problem with your Update Manager and is generic in nature. As such, further investigation is required to establish the root cause and a fix. This error appears with another (specific) error code that identities the cause of the error. Note: The release of Sophos Update Manager (SUM) 1.6.0 alerts to expired licenses. This error code can be triggered if your license has expired. What To Do If your license has expired: The error will be logged for a period of 20 days. Following this period of time you will then see: An additional error being logged: [Date/Time] 80040401 Software update failed. The following error when opening LogViewer.exe: Decode operation failed. Details: License has expired. Please renew your license and force an update. The following error in the Windows Application event log: Event ID: 16389
Source: SophosUpdateManager
Details: Decode operation failed. Details: License has expired. Please renew your license and force an update.
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