Bell Satellite Tv Error 015
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Bell Satellite TV » Troubleshooting tips « previous next » Print Go Down Author Topic: Troubleshooting tips (Read 10630 times) 0 Members and 4 Guests are viewing this topic. DrSat Corporate supporter Global Moderator Posts: 631 Points: 4390 Gender: Troubleshooting tips « on: August 15, 2014, 09:14 pm » How to do a factory reset?When your receiver acts strangely, it may help to do a factory reset. In order to do so, press MENU on your remote control, select System setup and then Factory reset. Once you confirm the operation, all user settings will be reset to defaults and the receiver will then reboot.Some channels I am subscribed to show as unsubscribedIf you are missing channels that you are subscribed to, you may need to to resynchronize your programming. You may do this either on the MyBell self-serve website or by calling Bell at 1-888-759-3474.I am getting no signal on most of my standard definition channels or most of my high definition channelsThis issue could be caused if you are not receiving adequate signal from both of Bell's 82 (HD & International channels) and 91 (SD channels) satellites.In order to verify this, use your remote and press MENU, 6, 1, 1. Here, you may monitor signal levels for both 82 and 91 satellite transponders. In order to ensure reliable service, both 82 and 91 satellites should have a signal level of 75% or higherA large difference in signal levels between 82 or 91 would indicate an alignment or potential signal obstruction issue. However, if one of the two satellites have no signal level at all, you may have an issue with your SW-21 switch or the LNBF itself. In order to confirm this, select the Check Switch option on this screen and then Test in order to verify that your switch is functioning properly.I am getting Error 015: Please standby for the satellite signalThis message means that your satellite receiver is not receiving signal from your dish outside. You should first try to resolve this issue by doing a soft reset of your receiver by holding down the power button for 5 seconds which will reboot the receiver. If this does not resolve the issue then you should verify that the satellite coaxial cables in the back of your receiver are securely fastened. This error may also appear temporarily during inclement weather conditions either in your area or at Bell's uplink center in Scarboro