Error Cannot Send This Item
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when I was about to send an email with instructions including the screenshots. As soon as I hit the “Send” button, I had an error message saying "Cannot send this item". Outlook didn’t give me any explanation as to why or suggest a resolution. First, I outlook error message cannot send this item thought the size of the email may be too big because of the screenshots but it outlook 2010 cannot send this item seems, this wasn’t the case. After a quick search, I have found out there is a nifty solution to it. All you need to do is
Cannot Send This Item The Operation Failed
to go to the Format Text menu at the top and choose “Rich Text” in the Format category. Update: For those who are using a different version, Eileen Cannon kindly shared the instructions below for Microsoft Outlook 2007. "For Outlook 2007 users, open the
Cannot Send This Item Outlook 2010 Pdf
Options ribbon, and choose “Rich Text” in the Format box. The “Format Text” ribbon does not contain the HTML, Plain Text, and Rich Text options" Comments (45) Faith said on 04-10-2016 This problem ("Cannot send item") happened for me when I tried forwarding an email to someone that contained a .png image file (only 2MB) and I put a screenshotted image into the body of the email of my own as well. I think that was the issue, for whatever reason. I think Outlook cannot send this item outlook 2010 forward should be able to handle something like this… I tried doing the whole "Rich Text" thing, but that didn't work. Gave me a different error. But anyway, when I tried just forwarding the email with the attached 2MB image with a message without adding a screenshot of my own to it, it sent just fine. Then I composed a brand new email with a message and my screenshot and it sent just fine. It would be really nice if the error message explained what the root of the problem was. Or at least something other than "error"-something that can give a clue as to what I need to do to troubleshoot. Reply Faith said on 04-10-2016 I used Microsoft 2007, by the way. Sandy said on 29-09-2016 This solution did not work for us. A few of our end-users still receive the cannot send item or operation failed, when they attempt to reply or forward an email message. We have tried a repair of Outlook, recreating the Outlook profile, no signature when applying, as well as switching from html to rich text. Any other ideas that I may have missed? Reply Elif Varol said on 29-09-2016 Hi Sandy, Thanks for letting us know. I personally haven't tried another solution but I have done a quick search and found couple of links that may be helpful. I think one of the link belongs to Adam Fowler who provided the link to his post as a comment sometime ago. http://lncn.eu/jw69 http://lncn.eu/acpq I hope th
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Cannot Send This Item Outlook 2007 Forward
Outlook IT Pro Discussions Question 0 Sign in to vote Hai, When cannot send this item outlook 2013 i try toforwarding / replyingvia Outlook 2010, i am getting an error"Cannot send this item".The error occurred only cannot send this item you don't have appropriate permission when forwarding / replying a particular MAILS. Monday, July 23, 2012 7:22 AM Reply | Quote All replies 1 Sign in to vote This issue might cause by some https://elif.blogs.lincoln.ac.uk/2014/03/14/quick-solution-to-cannot-send-this-item-problem-in-outlook/ problem content in particular mail. The simple way to solve the issue is to change the format back and forth. (from html format to Rich text) In addition, you may also check the network status by the steps of following link: http://setspn.blogspot.com/2011/10/outlook-cannot-send-this-item.html Feel free to post back. Tony Chen TechNet Community Support Tuesday, July 24, 2012 10:08 AM Reply | https://social.technet.microsoft.com/Forums/office/en-US/c4f679d3-a366-4d36-8d35-53ed7acae8a8/outlook-2010-error-cannot-sent-this-item?forum=outlook Quote Moderator 0 Sign in to vote hai tony, thanks for your replay. i followed your instructions but still the problem not solved.. this problemoccurred only when forwarding / replying some mails.. iam hopping your replay... Musthafa Wednesday, July 25, 2012 7:41 AM Reply | Quote 0 Sign in to vote Hi here is the link that solve ur problem see the microsoft outlook error http://techsprobs.blogspot.in/ There is no answer in this link.. please give me correct link Monday, April 08, 2013 1:17 PM Reply | Quote 0 Sign in to vote We have the issue in our office from time to time, and after alot of test lately, here is what i came up with soo far French: Erreur HTML: Impossible d'envoyer cet élément. Erreur Richtext: Impossible d'envoyer cet élément. La propriété n'existe pas. Le champ que vous voulez modifier n'est pas valide pour ce type d'élément English: HTML Error: Cannot send this item. Richtext Error: The property does not exist. The field you want to modify is not valid for this type of item.
Cannot send this item It started appearing after they introduced a new Exchange 2010 infrastructure and had migrated some pilot users from their Exchange 2003 environment. At first the repro we found was: start a new http://setspn.blogspot.com/2011/10/outlook-cannot-send-this-item.html mail, type some random stuff in it and then wait. After some time (10 - 15') hit send and see if you get the error. Now that was really lousy to reproduce… On the internet we found a http://www.pcreview.co.uk/threads/error-message-cannot-send-this-item.3595669/ workaround: whenever the error would popup, you can choose the "Format Text" tab en switch between HTML and Rich Text. Then just hit send again. We weren't satisfied though, because of this formatting workaround we were suspecting cannot send a problem with the html of the signature in the mails. We found a hotfix regarding GIF images and outlook but that didn't seemed to solve it. Besides that, our issue wasn't always reproducible and time seemed to be a factor… So we shifted away from the formatting issues and looked further. After some network tracing, lots of coffee and patience we seemed to have found the culprit. By clicking right on the outlook cannot send this tray icon (while holding ctrl down) you can view some connection statistics: And: The picture is a bad example as I'm actually disconnected, but you get the idea. What we were seeing was that we had quit some failed requests. However this wasn't really noticeable in the Outlook from the user point of view. Now we could reproduce our problem by opening several mails and just waiting until a failure popped up in the statistics. After such a failure we couldn't send any of those mails we had open. Once we learned this, we involved some networking guys to check all involved devices: firewalls, load balancers, … and they found out some device was malfunctioning (dropping packets). Summary: if you are hitting the "outlook cannot send this item" error. Don't go for the easy workaround by learning your users to change the format back and forth. In stead do some troubleshooting and check the health of your network, at least if you are seeing connection failures in the statistics…
Related Posts , Posted by Thomas at 8:53 PM Labels: Exchange, Office 2010 8 Response to Outlook: Cannot Send This Item Anonymous 09 August, 2012 01:17 Very helpful, thanks! Anonymous 22 April, 2013 06:23 I have the same problem, I'm using POP3, I haven't Exchange, is connection status only for exchange? beGuest When I try and send a new email I get the error "cannot send this item" However, if I create a new note, then forward it, this opens an email, which I can then fill out and sent. it just wont sent an email from New, email. I have tried reinstalling outlook, but the same problem is still there. Chris IT @ F1, Aug 13, 2008 #1 Advertisements K. Orland Guest You may want to include some details on your issue so that someone can try to duplicate the problem and resolve it: Version of Outlook Type of mail acccount Any Office or Outlook-related errors in the Application Event Viewer (be sure to include eventID and source) Any troubleshooting steps you have already taken (such as scanning a PST for errors) Any error messages in their entirety, including any error numbers -- Kathleen Orland - MVP Outlook Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ "Chris IT @ F1" wrote: > When I try and send a new email I get the error "cannot send this item" > However, if I create a new note, then forward it, this opens an email, which > I can then fill out and sent. > it just wont sent an email from New, email. > > I have tried reinstalling outlook, but the same problem is still there. K. Orland, Aug 14, 2008 #2 Advertisements Rayson Guest I got the same error while using Outlook 2007 SP1 (12.0 Build 6316) on WinXP SP3 (5.1.2600) in a POP3 / SMTP account. The error occurred when forwarding / replying a particular message. After removing some previous addresses information in the message, it can be sent out normally. The problem can be re-produced. "K. Orland" wrote: > You may want to include some details on your issue so that someone can try to > duplicate the problem and resolve it: > > Version of Outlook > Type of mail acccount > Any Office or Outlook-related errors in the Application Event Viewer (be > sure to include eventID and source) > Any troubleshooting steps you have already taken (such as scanning a PST for > errors) > Any error messages in their entirety, including any error numbers > > -- > Kathleen Orland - MVP Outlook > Outlook Tips: http://www.outlook-tips.net/ > http://www.howto-outlook.com/ > > > > "Chris IT @ F1" wrote: > > > When I try and send a new email I get the error "cannot send this item" > > However, if I create a new note, then forward it, this opens an email, which > > I can then fill out and sent. > > it just wont sent an email from New, email. > > > > I have tried reinstalling outlook, but the same problem is still there. Rayson, Sep