Database Error In Verify Schema Blackberry
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to run BES12 Configuration Tool error "The setup application detected that a later database version is already installed" Article Number:000038382 First Published:August 05, 2016 Last Modified:August 30, 2016 Type:Support Environment BES12 version 12.5.0aBES12 version 12.5 Configuration Tool Back to top ↑ Issue Tracking JI 1575211 Back to top ↑ Overview Error "The setup application detected that a later database version is already installed" Log https://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Server-5-x/Issue-When-Moving-BESMGMT-Database/td-p/206777 Review of Installer log and Config Tool log revealed that the Config tool is looking for DB version 59.52.13 as is visible from the config tool logs: 08-04-2016 15:55:00,355 INFO com.rim.platform.mdm.dal.deployment.DbValidator: BES version check fails - a newer version [59.52.14] found; downgrades not supported 08-04-2016 15:55:00,356 ERROR http://support.blackberry.com/kb/articleDetail?articleNumber=000038382 com.rim.platform.mdm.onprem.deployer.data.containers.DatabaseDataContainer: Validation Error: BES version check fails - a newer version [59.52.14] found; downgrades not supported 08-04-2016 15:55:00,357 INFO com.rim.platform.mdm.onprem.config.ui.panels.DatabaseSetupPanel: SQL Validation Error: The setup application detected that a later database version is already installed. You cannot install an earlier version than the one currently installed. 08-04-2016 15:55:00,358 DEBUG com.rim.platform.mdm.onprem.config.ui.panels.DatabaseSetupPanel: Failed to validate DB DB version installed by the BES 12.5.0a Installer is:db.version.id=59.52.14 This can be verified from the extracted installer files:.\BlackBerry\BlackBerry Enterprise Service 12.5.0 ESRQ00014757\db\Database\mdm.dal\META-INF\spring\dal-context.properties Back to top ↑ Cause During the install of BES 12.5.0a, db.version.id=59.52.14 is placed in the database schema, however the BES12 version 12.5 Config Tool references db version 59.52.13 in dal-context.properties. This discrepancy causes the error. Back to top ↑ Resolution Upgrade to BES12 version 12.5.1. The Config Tool is now packaged with the BES12 installation, which will ensure the database
Upgrade Failed error when upgrading the BlackBerry Configuration database during an upgrade of the BlackBerry Enterprise Server Article Number:000016184 http://support.blackberry.com/kb/articleDetail?ArticleNumber=000016184 First Published:August 15, 2015 Last Modified:August 15, 2015 Type:Support http://www.ibm.com/support/knowledgecenter/SS3JRN_7.2.0/com.ibm.itcamsoa.doc/kd4trmst45.htm Environment BlackBerry® Enterprise Server for Microsoft® Exchange version 4.1 SP 4 Microsoft® SQL Server® 2005 Back to top ↑ Overview When upgrading the BlackBerry Enterprise Server, the following error message appears: DB Upgrade Failed. In the setup log file, located database error in your BlackBerry Enterprise Server log file directory, the following error message appears at the bottom of the file. [20000] (10/04 14:32:11.795):{0xB90} [CBESDBInstaller::ExecuteDDL] COM Error 0x80040E09 - IDispatch error #3081 - Source: "Microsoft OLE DB Provider for SQL Server" - Description "The EXECUTE permission was denied on the object database error in 'sp_add_job', database 'msdb', schema 'dbo'." Native error = 229[20000] (10/04 14:32:11.795):{0xB90} [CBESDBInstaller::ExecuteDDL] SQL Error for /*+--------------------------------------------------------------------------- * RIMPurgeHistory - delete rows from ServerConfigHistory table *+--------------------------------------------------------------------------*/ exec sp_add_job 'RIMPurgeHistoryBESMgmt', @description = 'Remove old data from history table' Back to top ↑ Cause The account used to install the BlackBerry Enterprise Server software is not assigned the System Administrator role on the Microsoft SQL Server. Back to top ↑ Resolution Complete the following steps: Grant the System Administrator role to the account being used for installation. Attempt the database upgrade again. Launch the setup again if the installation was cancelled or closed. The System Administrator role can be removed after successfully upgrading the database. Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks Privacy Policy