Blackberry Error Code 1316
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1316 A network error occurred while attempting to read from the file C:\Windows\Installer\BlackBerry Desktop Software.msi" when trying to uninstall/upgrade
Error 1316 Blackberry Link
BlackBerry Desktop Software Article Number:000004272 First Published:August 15, 2015 Last blackberry blend error 1316 Modified:August 15, 2015 Type:Support Environment BlackBerry® Desktop Software Microsoft Windows® Back to top ↑ Overview blackberry error 1316 account already exists When the BlackBerry® Desktop Software is uninstalled or updated to a more current version, the following InstallShield® error message appears: Error 1316 A network
Error 1316 The Specified Account Already Exists Blackberry
error occurred while attempting to read from the file C:\Windows\Installer\BlackBerry Desktop Software.msi Note : InstallShield is using the installation files from the previous version of BlackBerry Desktop Software. Complete the following steps in order, if a step resolves the issue it is not necessary to complete the
Windows Installer Cleanup Utility
remaining steps: Step 1 - An older version of BlackBerry Desktop Software is installed Remove the previous version of the BlackBerry Desktop Software and install the new version. Use Add/Remove Programs to remove the previous version. To remove the BlackBerry Desktop Software with Add/Remove Programs, complete the following steps: XP, Vista, Windows 7 Close the BlackBerry Desktop Software. Click Start>Control Panel> double-click Add/Remove Programs or Programs> Uninstall a Program. Select BlackBerry Desktop Software and click Change/Remove or Uninstall. In the InstallShield Wizard window, click Remove and Next. In the Confirm Uninstall window, click OK. In the InstallShield Wizard window, click Finish. Note : Once the uninstall process is completed, it is suggested to reboot/restart the computer. Step 2 - Rename the InstallShield folder and reinstall the BlackBerry Desktop Software. Go to C:\Program Files\Common Files\ Right-click the InstallShield folder and select Ren
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Advanced Search Remember Me? Forgot your password? Register Forum Legacy BlackBerry OS Smartphones BlackBerry OS & Software Discussion Desktop Software Installation problem v6 / error 1316 / tried many resolutions so far but no installations !!! Page 1 of 2 http://www.blackberryos.com/desktop-software/28050-installation-problem-v6-error-1316-tried-many-resolutions-so-far-but-no-installations.html 12 Last Jump to page: Results 1 to 8 of 16 Tweet Thread: Installation problem v6 / error 1316 / tried many resolutions so far but no installations !!! Thread Tools Show Printable Version Search Thread Advanced Search 02-04-2012,05:47 AM #1 bercakir BlackBerryOS Noobie Join Date Feb 2012 Device 9788 bold OS 6.0 Posts 8 Installation problem v6 / error 1316 / tried many resolutions so far but no installations !!! Dear all, this is my 3rd error 1316 day that I spent in front of my computer and my mind start cracking. Firstly here is my computer config: win7 ultimate service pack 1 always "run as administrator". I had bold 9000 (OS5 - BIS) and and was using/syncing with desktop manger v5.0.1 without any problem over 2year. 3 days ago bought a new bold 9788(OS6 - BIS) and my nightmares started. Firstly, existed DM start to crashing when I connect my phone. So I downloaded from account already exists blackberry web site v6.1version. I read necessary forums before installing and made clean uninstall for previous DM as per stated ArticleID: KB02206 plus as a medium tech savvy I run registry cleaner program to clean leftovers as I did for my all unistalls. so far noany problem about uninstall process. when i run the installer installation starts but afterwhile it comes error 1316(a network error occured while attempting to read from the file C:\windows\installer\blackberry desktop software.msi) and installation stops androlling back process. after that i read all the forums related 1316 error but as now no any solutions. I can't install this software to mycomputer. here is the list of the procedures i followed so far, but i would like to remind after each installation attempt, Iuninstalled together with complete uncleaning process including with registires and all "research in motions"folders that created during installations and countless reboots. here is the folders I deleted each time: C:\Program Files\Common Files\research in motions C:\ProgramData\research in motions C:\Program Files\research in motions in some forum manetioned another folder might be created under C:\users\****\appdata\roaming\ -but I dont found any RIM file or folder in this section. here is the resolutions that i followed so far. 1.) all 4 resolutions explained in Article ID: KB04272 2.) used windows installer clean up app. for uninstall. 3.) i placed "desktop software.msi file inside of the C:\windows\installer folder. 4.) i run setup.exe