Error Unable To Authenticate Picasa
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is blocking Picasa 3.5's access to the Internet, the program will be unable to authenticate. In this case, you can resolve the unable to authenticate error by adding an exception to your firewall for Picasa 3.5 or by temporarily disabling the firewall prior to using Picasa 3.5. Consult your firewall's user manual for instructions on disabling or adding exceptions.
Some Google Picasa 3.5 users have reported that the unable to authenticate message occurs when they are using a computer on a network that does not support the HTTP proxy, such as a school or work network. The problem with HTTP proxies occurs due to a known bug with this particular version of Picasa when the program attempts to search for updates. To resolve this issue, you can either install a newer version of Picasa or disable the automatic updating feature for the program by clicking "Tools," then "Options," and then "Don't Search for Updates." Picasa 3.5 may be unable to authenticate because the program has become corrupt. The program may be corrupt due to essential missing program files or due to a virus or piece of malware that has corrupted the files that the program needs to function correctly. You can typically fix the problem by uninstalling and then reinstalling Picasa. Follow Google's instructions for uninstalling Picasa at support.google.com. Picasa 3.5 may be unable to authenticate because you are using an incorrect Google account user name or password. The program synchronizes photos and other files to your online Picasa account, so if your Google user name or password is incorrect, Picasa will not pass the authentication process. Verify that your Google user name and password are correct by logging into a Google service such as Gmail or Google Calendar. If you are unable to log into any other Google accounts, your password or user name is to blame. You can use Google's user name or password recove