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Developers Sale Sale Find a store Gift cards Products Software & services Windows Office Free downloads & security Internet https://support.microsoft.com/en-us/kb/940845 Explorer Microsoft Edge Skype OneNote OneDrive Microsoft Health MSN Bing Microsoft Groove Microsoft Movies & TV Devices & Xbox All Microsoft devices Microsoft Surface All Windows PCs & tablets PC accessories Xbox & games Microsoft Lumia All https://support.microsoft.com/en-us/kb/2751195 Windows phones Microsoft HoloLens For business Cloud Platform Microsoft Azure Microsoft Dynamics Windows for business Office for business Skype for business Surface for business Enterprise solutions Small business solutions Find a solutions provider Volume Licensing For developers & IT pros Develop Windows apps Microsoft Azure MSDN TechNet Visual Studio For students & educators Office for students OneNote in classroom Shop PCs & tablets perfect for students Microsoft in Education Support Sign in Cart Cart Javascript is disabled Please enable javascript and refresh the page Cookies are disabled Please enable cookies and refresh the page CV: {{ getCv() }} English (United States)‎ Terms of use Privacy & cookies Trademarks © 2016 Microsoft

Home Sophos UTM 9 Sophos XG Firewall Web Appliance General Malware [Beta] Malware Course Sophos Intercept X Sophos https://community.sophos.com/kb/en-us/118711 Wireless Knowledge Base Blog Knowledge Base Advisories +Data Control and DLP Email Appliance +Endpoint Security and Control +Free antivirus & tools for desktops +General http://serverfault.com/questions/540935/exchange-information-store-keeps-restarting-event-id-7024 +Mobile device protection +PureMessage +Reflexion +SafeGuard encryption +Server protection & integration Sophos Clean +Sophos Cloud Sophos Home +Sophos UTM 9 +Sophos XG Firewall Web information store Appliance Tweets by @SophosSupport The Microsoft Exchange Information Store service will not start after uninstalling PureMessage - Event ID 9565 Article ID: 118711 Updated: 10 Nov 2015 0 people found this helpful Available in: English | Español | Italiano | 日本語 | Français | Deutsch Issue After PureMessage for information store service Microsoft Exchange has been uninstalled the Microsoft Exchange Information Store service will not start, resulting in failure to access the Information Store. Starting the service, will generate an event log of either one of two errors: 1. ID 9565 with the following message: Invalid virus scanner configuration. Unable to start virus scanner 2. ID 9564 with this message: Error 0x3ee starting the Microsoft Exchange Information Store. Failed to init VSERVER. Cause The DWORD value "ENABLED" in the following key is still set to 1 causing the service to attempt to load a DLL of the anti-virus product, however PureMessage has been uninstalled and the anti-virus product is not present. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\VirusScan What To Do Open the Windows Registry Editor and create a backup of the registry Browse to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\VirusScan Change the DWORD entry "Enabled" to value "0" Close the Windows R

Start here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings and policies of this site About Us Learn more about Stack Overflow the company Business Learn more about hiring developers or posting ads with us Server Fault Questions Tags Users Badges Unanswered Ask Question _ Server Fault is a question and answer site for system and network administrators. Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the top Exchange Information Store keeps restarting event ID 7024 up vote 1 down vote favorite My problem is as mentioned above that the exchange information store keeps restarting. I am running Exchange 2010 SP2 on 2008 R2 as a VM The event log shows the following entry realted to this: Event ID 7024 The Microsoft Exchange Information Store service terminated with service-specific error %%-2147221213. I have assured that the mailbox database is in an correct state and that there is no antivirus Software interfering. As always all help will be apreciated :) exchange vmware-esxi exchange-2010 virtual-machines service share|improve this question edited Sep 24 '13 at 11:32 asked Sep 23 '13 at 9:54 phenom135 47111 Any particular reason you're not running SP3, or more preferably SP3 RU1? The updates usually fix these bugs. –pauska Sep 23 '13 at 10:14 add a comment| 2 Answers 2 active oldest votes up vote 3 down vote accepted Is this running on a VM? The internal clock could be skewed (common for this error) and not in line with a DC. Check your clock skew. Make sure the time isn't being set/synced by the hypervisor/VMWare itself but instead by a local DC. There should be an application event log error as well stating that the time could be off. share|improve this answer answered Sep 23 '13 at 13:31 TheCleaner 25.4k1285155 Yes that was the Problem exactly Tuning on Ntp on the ESX Host and restarting the VM solved the problem Thank you very much :) –phenom135 Sep 24 '13 at 11:31 add a comment| up vote 1 down vote Old post, but could be useful to someone else: I had exactly that trouble, and solved updating time on vmware host (and rebooting exchange). Note: time sync from hypervisor was deactivated, and exchange server (after booting up) showed no time skew with DC. share|improve this answer answere

 

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