Internal Server Error 00-0001
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don't have JavaScript enabled. This tool uses JavaScript and much of it will not work correctly without it enabled. Please turn JavaScript back on and reload this page.All Places > CA Security > DiscussionsLog in to create and rate content, and to follow, bookmark, and share content with other members.AnsweredAssumed AnsweredExiting with HTTP exiting with http 500 server error '00-0016' 500 server error '00-0001'.Question asked by sso on Mar 7, 2012Latest reply on Mar unable to resolve server hostname. exiting with http 500 server error '10-0004' 14, 2012 by keatsk Like • Show 0 Likes0 Comment • 3Hi, I am having issues adding multiple webagent for different websites
Unable To Resolve Method. Exiting With Http 500 Server Error '10-0003'
on same Webserver. Here is senario . Two Virtual Websites abc.xyz.com (default Website) def.xyz.com Created agents abc and def added both in aco default agent as multi-value. And added webagent.conf agentname="abc,abc.xyz.com" agentname="def,def.xyz.com" When I try to access abc.xyz.com I am getting 500 Error on IE browser and I see the Errors in Log file [ERROR] Unable to resolve agent name for host “abc.xyz.com'. Exiting with HTTP 500 server error '00-0001'. If I remove Multi-value from ACO and Webagent.cof, default website abc.xyz.com works normally Environment:: Webserver: Windows 2008 IIS 7.5 Webagent :: 6.0 QMR06, Update HF-06 Thank you,SungHoon_Kim Mar 8, 2012 6:33 AMCorrect AnswerAre your 2 web instances listening on the same IP and port? In that case, you would have configured HTTP host header for each instance. As long as the host header value matches then the agent should be able to resolve. You can try renaming the agentname to FQHN to match your web instance dns name and set agent config parameter "AgentNamesAreFQHostNames=Yes" and see if that helps. If it does not, then please submit a ticket to support to investigate the issue further.See the reply in contextNo one else had this questionMark as assumed answeredOutcomesVisibility: CA Security4995 ViewsLast modified on Mar 9, 2012 8:41 PMCategories: CA Single Sign-OnThis content has been marked as final. Show 3 comments3 RepliesNameEmail AddressWebsite AddressName(Required)Email Address(Required, will not be published)Website AddressSungHoon_Kim Mar 8, 2012 6:33 AMUnmark CorrectCorrect AnswerAre your 2 web instances listening on the same IP and port? In that case, you would have configured HTTP host header for each instance. As long as the host header value matches then the agent should be able to resolve. You can try renaming the agentname to FQHN to match your web instance dns name and set agent config parameter "AgentNamesAreFQHostNames=Yes" and see if that helps. If it does not, then please submit a ticket to support to investigate the issue further.Like • Show 1 Like1 Actions Chris_Ha
don't have JavaScript enabled. This tool uses JavaScript and much of it will not work correctly without it enabled. Please turn JavaScript back on and reload this page.All Places > CA Security > DiscussionsLog in to create and rate content, and to follow, bookmark, and share content with other members.Exiting with HTTP 500 server error: 00-0001Discussion created by sunny-sso on Dec 9, 2010Latest reply on Jan 19, 2011 by sso Like • Show 0 Likes0 Comment • 5Hi I have an issue saying ][ERROR] Error decrypting agent name ERROR] Exiting with HTTP 500 server error: 00-0001 Could any one help what would be the issue.There https://communities.ca.com/thread/97647435 were no changes done Apache webserver Appreciate your helpOutcomesVisibility: CA Security6603 ViewsLast modified on Dec 9, 2010 5:15 PMCategories: CA Single Sign-OnThis content has been marked as final. Show 5 comments5 RepliesNameEmail AddressWebsite AddressName(Required)Email Address(Required, will not be published)Website Addresstroy.campano Dec 22, 2010 4:51 PMHave you checked the Apache error log to see if there is a more descriptive error message?Like • https://ca-tech.jiveon.com/thread/12735644 Show 0 Likes0 Actions PVB Dec 30, 2010 1:33 PMHi, All of the errorcodes are explained in the webagent manual (appendix C). For 00-0001: Reason: Unable to resolve the agent name from an IP address Action: Check the agent configuration and ensure that each HOST address served by the web server has a corresponding AgentName mapped to it or that DefaultAgentName is set properly. Hope this helps :-)Like • Show 0 Likes0 Actions sunny-sso @ null on Dec 31, 2010 7:26 PMThanks for the replies,Very much appreciated. Surprisingly The below changes fixed, Not sure how are they related to, allowcacheheaders-no maxresourcecachesize-750 maxsessioncachesize-750 mazurlsize-4097 sessiongraceperiod-30 sessionupdateperiod-60 getportfromheaders-yesLike • Show 0 Likes0 Actions sunny-sso @ null on Jan 19, 2011 7:51 PMHi Everyone, Not sure how the above changes are related, Do anyone has suggestions pls let me know.Like • Show 0 Likes0 Actions sso @ null on Jan 19, 2011 8:33 PMHi , Got similar issue, After adding agent names in Webagent.conf it worked. Please refer this one 14139066 thank youLike • Show 0 Likes0 Actions Related ContentRetrieving data ...Recommended ContentService Catalog - http status 40
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