Otrs Server Error Log
Contents |
date ] [ thread ] [ subject ] [ author ] Hi, I am getting this error, when log-on to customer portal Internal Server otrs install Error The server encountered an internal error or misconfiguration and was unable otrs internal server error to complete your request. Please contact the server administrator, root at localhost and inform them of the time the
Otrs Manual
error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. ------------------------------ Apache/2.2.15 (CentOS)
Otrs 5
Server at 172.16.10.208 Port 80 Any help? Thanks, SMPM On Tue, Jun 19, 2012 at 5:30 PM,
In submit Tutorials Questions Projects Meetups Main Site logo-horizontal DigitalOcean Community Menu Tutorials Questions Projects Meetups Main Site Sign Up Log In submit View All Results By: Vadym Kalsin Subscribe Subscribed Share Contents Contents We hope you find this tutorial helpful. In addition to guides like this one, we provide simple cloud infrastructure for developers. Learn more → 4 How To Set Up a Help Desk System with OTRS on CentOS 7 Posted Mar 2, 2016 25k views Miscellaneous CentOS Introduction OTRS is an http://lists.otrs.org/pipermail/otrs/2012-June/038058.html Open source Ticket Request System. It provides a single point of contact for users, customers, IT personnel, IT services, and any external organizations. The program is written in Perl, supports a variety of databases (MySQL, PostgreSQL, etc), and can integrate with LDAP directories. In this tutorial, you will learn how to install and set up OTRS on your CentOS server. Prerequisites https://www.digitalocean.com/community/tutorials/how-to-set-up-a-help-desk-system-with-otrs-on-centos-7 To follow this tutorial, you will need: One CentOS 7 Droplet with a sudo non-root user, which you can set up by following this initial CentOS server setup article. 4 GB of swap space, which you can set up by following this swap tutorial. Step 1 — Installing MariaDB In this step, we'll install the prerequisite programs for OTRS. First, enable the EPEL (Extra Packages for Enterprise Linux) repository.
- sudo yum install epel-release Then update your system.
- sudo yum update In this tutorial, we'll use MySQL for our database, so install MariaDB (which is a fork of MySQL).
- sudo yum install mariadb-server mariadb You will need to change the default MySQL settings in order to make it suitable for OTRS. Open its configuration file using vi or your favorite text editor.
- sudo vi /etc/my.cnf Add the following lines under the [mysqld] section, which specify the sizes of a few files. /etc/my.cnf[mysqld] max_allowed_packet = 20M query_cache_size = 32M innodb_log_file_size = 256M datadir=/var/lib/m
one help what is this means. How can I fix them? Thank you http://www.unix.com/linux/18833-otrs-instance.html so much.-------------------------------------------------------------------------------------------------------------------------[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] , referer:http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client server error 192.168.150.7] Message: Can'twrite'/opt/otrs/var/tmp/Cache//TicketEscalation/8097ad4c7c9f480e6ca5d3ead37cbf1d': Permission denied, referer: http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] , referer:http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] Traceback (4780):, referer: http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client otrs server error 192.168.150.7] Module:Kernel::System::Main::FileWrite (v1.27) Line: 424, referer:http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] Module:Kernel::System::Cache::File::Set (v1.17) Line: 94, referer:http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] Module:Kernel::System::Cache::Set (v1.11) Line: 117, referer:http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] Module:Kernel::Output::HTML::NotificationAgentTicketEscalation::Run (v1.27.2.1)Line: 184, referer: http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] Module:Kernel::Output::HTML::Layout::NavigationBar (v1.110) Line: 3068, referer:http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] Module:Kernel::Modules::AgentTicketQueue::Run (v1.54) Line: 110, referer:http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] Module:Kernel::System::Web::InterfaceAgent::Run (v1.35) Line: 824, referer:http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] Module:/opt/otrs/bin/cgi-bin/index.pl (v1.87) Line: 47, referer:http://192.168.150.201:81/otrs/index.pl[Wed Feb 04 16:34:55 2009] [error] [client 192.168.150.7] , referer:http://192.168.150.
Mandriva, Slackware, Gentoo linux, PCLinuxOS. All Linux questions here! Search Forums Show Threads Show Posts Tag Search Advanced Search Unanswered Threads Find All Thanked Posts Go to Page... linux operating commands and unix operating commands OTRS instance Linux Page 1 of 2 1 2 > Thread Tools Search this Thread Display Modes #1 05-18-2005 naik_mit Registered User Join Date: Feb 2005 Last Activity: 26 May 2006, 7:05 AM EDT Posts: 26 Thanks: 0 Thanked 0 Times in 0 Posts OTRS instance hi frnds here i m trying to configure OTRS instance but i m getting the following error message while runnning through browser. I m writing the following http://192.168.1.55:8080/otrs2/index.pl " #!/usr/bin/perl -w # -- # index.pl - the global CGI handle file (incl. auth) for OTRS # Copyright (C) 2001-2004 Martin Edenhofer
# -- # $Id: index.pl,v 1.66 2004/02/13 00:33:58 martin Exp $ # -- # This program is free software; you can redistribute it and/or modify # it under the terms of the GNU General Public License as published by # the Free Software Foundation; either version 2 of the License, or # (at your option) any later version. # # This program is distributed in the hope that it will be useful, # but WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the # GNU General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA # -- # use ../../ as lib location use FindBin qw($Bin); use lib "$Bin/../.."; use lib "$Bin/../../Kernel/cpan-lib"; use strict; use vars qw($VERSION @INC); $VERSION = '$Revision: 1.66 $'; $VERSION =~ s/^\$.*:\W(.*)\W.+?$/$1/; # -- # 0=off;1=on; # -- my $Debug = 0; # -- # check @INC for mod_perl (add lib path for "require module"!) # -- push (@INC, "$Bin/../..", "$Bin/../../Kernel/cpan-lib"); # -- # all framewo
- sudo vi /etc/my.cnf Add the following lines under the [mysqld] section, which specify the sizes of a few files. /etc/my.cnf[mysqld] max_allowed_packet = 20M query_cache_size = 32M innodb_log_file_size = 256M datadir=/var/lib/m
- sudo yum install mariadb-server mariadb You will need to change the default MySQL settings in order to make it suitable for OTRS. Open its configuration file using vi or your favorite text editor.
- sudo yum update In this tutorial, we'll use MySQL for our database, so install MariaDB (which is a fork of MySQL).