Live Error 80040111
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2 Reply to this topic Solution Chosen by tbop tbop Newbie Private Message Joined: Mar 03, 2012 12:26 Messages: 13 Offline Solved by Mar 03, 2012 12:34 Hi, I first wanted classfactory cannot supply requested class to purchase PowerDVD 12 since it's the only easy-to-use BluRay player available for
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Windows 7 therefore I've downloaded the 30-day trial version from your website. Unfortunately it turns out that every
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time I try loading BD I've instantly got the same error: Code 80040111: ClassFactory cannot supply requested class I'm using a brand new computer with Windows 7 Ultimate 64-bit SP1 and
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a LG CH10LS20 as DVD/BD player. Everything may be up-to-date as far as I know. I've tested it with different BD which I knew they work, the DVDs seems to work fine though. I'm guessing I may require a missing installation on my new computer but couldn't figure out yet. Btw: I'm a software engineer so I don't mind making some odd stuffs in cmd to give you further logs. Thanks! Reply Solution Chosen by tbop Jeff R 1 Senior Member Private Message Joined: Jan 09, 2010 14:05 Messages: 161 Offline Mar 04, 2012 01:15 I was curios about the error so I Googled it and apparently some codecs are missing from the installation form DVD12. Perhaps this is from an anti-virus and/or firewall from blocking the files, I have found from experience that this can happen. McAffee, Norton and Kasperesky can be the worst with Comodo fire wall also causing this problem. Power DVD also relies on Microsoft Redistributable packages to operate their software. These are pre-written software packages that vendors use to save time when developing software. Some use it and some don't. (you may already know this). DVD12 installs at least 3 or 4 of these and I believe that these can also be corrupted from overzealous ant-virus programs. I will make a suggestion to try and fix your problem, uninstall DVD12 and any Redistributable packages. Run CCleaners registry cleaner as many times as necessary until it finds nothing. http://www.filehippo.com/download_ccleaner/ Sa
by Lefuret Lefuret Newbie Private Message Joined: Feb 23, 2010 12:41 Messages: 6 Offline Solved by Feb 23, 2010 12:51 Hello, I'm new to Blue Ray Disc world. I bought a new PC with a LG PLayer. BD ADvisor is ALL green on my system. PowerDVD is from BLue Ray disc Suite bundled with LG Player I can read DVD perfectly. Every time I try to read a BLue Disc; I have the following error : 80040111 Internal Error with no text message. I have tried My own 7.0 PowerDVD version, I have the error, I tried to patch the version to 7.3 , Same 8004011 Error. I downloaded a PowerDVD 9 Trial version and I have always the same error. Please help me, I would like to buy http://forum.cyberlink.com/forum/posts/list/22074.page the PowerDVD9 but I want to be sure before everything works. Thank you very much and sorry for my bad english Reply Solution Chosen by Lefuret CyberLink-Michael Senior Contributor Private Message Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline Feb 23, 2010 17:15 Hello, can you shortly update which Antivirus Software you use? Br Michael Technical Support Werde Facebook Fan This answered my question Reply Solution Chosen by Lefuret Lefuret Newbie Private Message Joined: Feb 23, 2010 12:41 http://www.cyberlink.com/forum/posts/list/10313.page;jsessionid=3204B18B41C7F02E7AEA05FE2DF9719D Messages: 6 Offline Feb 24, 2010 02:05 Yes I'm Using MSE / Microsoft Security Essentials with Windows 7 Firewall I tried to start my PC without Microsoft Security Essentials with msconfig , I unchecked the MSE start command line but I still had the 8004011 error Thank you This message was edited 1 time. Last update was at Feb 24. 2010 02:25 This answered my question Reply Solution Chosen by Lefuret Lefuret Newbie Private Message Joined: Feb 23, 2010 12:41 Messages: 6 Offline Feb 24, 2010 10:15 I attach a file from Cyberlink BD Advisor for various informations about my system Hope this helps. Thank you Filename DEBUG_CLDetect_LOUISE_2010_02_24_16_13_36.html Download Description Filesize 12 Kbytes Downloaded: 347 time(s) This answered my question Reply Solution Chosen by Lefuret Lefuret Newbie Private Message Joined: Feb 23, 2010 12:41 Messages: 6 Offline Feb 26, 2010 10:34 Hello, I have totally formatted my PC and Installed Windows 7 64 bits again without any other programs nor antivirus I immediately have installed PowerDVD9 I tried to read a Blue Ray disc and I receive Error 80040111 Hope this helps This answered my question Reply Solution Chosen by Lefuret Lefuret Newbie Private Message Joined: Feb 23, 2010 12:41 Messages: 6 Offline Mar 07, 2010 13:15 I am very disapointed. I have the feeling cyberlink support is mocking me ! This is not serious, I have open a ticket for my problem and I have to send dxdiag fi
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