An Error Encountered Executing Operation Transform
CM-REQ-4096 Technote (troubleshooting) Problem(Abstract) Unable to add any users of any namespaces to any Cognos Business Intelligence roles/groups. Symptom PRS-INS-1425 An error encounted executing operation "transform". java.lang.NullPointerException. In addition, the following errors may also be seen: CM-REQ-4158 The search path "/[permission('read')]" is invalid. CM-REQ-4096 Search path syntax error. A class name or * is missing directly after one of the / characters in the search path. Cause The error is most likely caused by a mis-configuration of one or more Dispatchers in a multi server environment. One possibility is that the "Enable CAF validation" settings in Cognos Configuration are not consistent between Dispatchers (one set to True, the other False). Otherwise, this 'PresentationService' error suggests that there is something wrong in that component. What follows deals with the scenario where there has been a problem with the installation of one of the dispatchers. Environment Distributed installation of Cognos Business Intelligence Resolving the problem Steps to resolve: Steps: Within Cognos Configuration, stop the 'PresentationServices' service on the faulty server. Logon to Cognos Connection (http://servername/cognos8) as an administrator Open section 'Cognos Administration' Select 'Configuration' tab Select 'Dispatchers and Services' Click on relevant dispatcher (for example 'http://server1:9300/p2pd') Click on the icon 'more' to the right of 'PresentationServices' Click 'Stop immediately' Test If the problem persists, click 'Start' and repeat steps 5-8 but this time using a *different* dispatcher (for example 'http://server2:9300/p2pd) Repeat until locate the 'bad' dispatcher. The worst case scenario is that the Cognos BI components will need to be reinstalled on that 'bad' server to get it fully aligned with the rest of the distributed installation. Cross reference information Segment Product Component Platform Version Edition Business Analytics Cognos Controller Controller Business Analytics Cognos Controller Controller Windows 8.4, 8.3, 8.2, 8.1 Historical Number 1039245 Document information More support for: Cognos 8 Business Intelligence Cognos Connection Software version: 8
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