An Error Has Occurred A Timeout Error Has Occurred Infoview
BusinessObjects Integration KitsWhere is this place located?All Places BI Platform BusinessObjects Integration Kits 4 Replies Latest reply: Aug 5, 2011 9:11 PM by Dafang Zhang Tweet An error has occurred: A timeout error has occurred Mahesh Shetty Apr 7, 2011 4:51 PM Currently Being Moderated HiWe are getting the following error message when we are viewing the Public Folders on SAP Business Objects Infoview from SAP Portal. We are not getting this error when we directly login to Infoview and access the Public Folders. We are using Tomcat Web Server on windows with BOBJ XI 3.1An error has occurred: A timeout error has occurred Regards,Mahesh 5023Views Re: An error has occurred: A timeout error has occurred Ingo Hilgefort Apr 8, 2011 3:22 AM (in response to Mahesh Shetty) Currently Being Moderated Hi Mahesh,based on the description it sounds like 2 different workflows. Could you describe a little bit more details ?thanksIngo Alert Moderator Like (0) Re: An error has occurred: A timeout error has occurred Ivan van Niekerk May 11, 2011 4:16 PM (in response to Mahesh Shetty) Currently Being Moderated Hi We have the same issue. It is only 1 end-user that has this issue. though.Works fine whe you connect to the server and launch InfoView from there. Also I noticed that when you use the cmc that it works fine.I have tried many different "proposed solutions"but to no avail. The problem persistsI have tried the following:We are using XI 3.1 amd we had the Webi timeout issue and we recently fixed the issue by doing the following changes on BO server.1.1) Go to Central Management Console (CMC)2) Servers u2013> WebIntelligenceProcessingServer u2013> Properties3) Set u201CIdle Document Timeoutu201D to 3600 sec2..Input File serverNavigate to CMC->Servers->Input File Repository Server.Modify the Maximum Idle Time to u201C120u2033.3.. Tomcat(a)1) Go to Business Objects\tomcat55\webapps\PlatformServices\ WEB-INF2) Open web.xml3) Search u201Csession-timeoutu201D keyword in this file.4) Increase the timeout value to 60.5) Save web.xml(b)Navigate to BusinessObjects installation directory, ..\Program Files\Business Objects\Tomcat\conf\Take the backup of the server.xml file.Edit the server.xml file with a notepad Search for the line that says u201CConnector on port 8080u201D In this section modify connectionTimeout=u201D20000u2033 to connectionTimeout=u201D40000u2033.4. Java timeout:Launch control pane.In control panel double click on java.when the java control panel comes up, select the ja
Error Message: Your Web Intelligence session has reached timeout. Log out and log in again to Infoview (Error : WIS 30553) EnvironmenT BO XI R 3.1 SP4 After getting this error message we have been not able to use the same session to create the reports successfully. Solutions The timeout parameter in web.xml is for https://scn.sap.com/thread/1929977 Infoview web application. Can you try changing Web Intelligence Server Timeout properties from CMC. CMC->WebIntelligence Server ->Properties. More complex solution for JSP increase the application session-timeouts for the web.xmls for the three application locations as follows: Business Objects XI 31\Tomcat55\webapps/WEB-INF/web.xml Business Objects XI 31\Tomcat55\webapps\InfoViewApp/WEB-INF/web.xml Business Objects XI http://businessobjectsbi4.blogspot.com/2012/11/error-wis-30553-session-timeout.html 31\Tomcat55\webapps\CmcAppActions/WEB-INF/web.xml 2. Increase the attribute value under to perhaps 60 in this example: 20 3. To modify the default session timeout value in the CMC, search for web.config in the folder: C:\Program Files\Business Objects\BusinessObjects Enterprise 12\Web Content. To modify the default session timeout value in InfoView, search for web.config in the folder: C:\Program Files\Business Objects\BusinessObjects Enterprise 12\Web Content\Enterprise11\InfoView Open web.config in a text editor like Notepad and search for the following section: mode="InProc" stateConnectionString="tcpip=127.0.0.1:42424" sqlConnectionString="data source=127.0.0.1;user id=sa;password=" cookieless="false" timeout="20" /> Change the 'timeout' attribute to set a new default session timeout value (in minutes). For example 50. 4. Log on to the CMC and browse to Home > Servers > Web_IntelligenceReportServer > Connection Time Out. Set this number to a value that is lower than the application timeouts, for example 50. 5. Ensure that the universe timeouts are c
don't have JavaScript enabled. This tool uses JavaScript and much of it will not work correctly without it enabled. Please turn JavaScript back on and reload this page.All Places > CA PPM https://communities.ca.com/thread/5115902 > DiscussionsLog in to create and rate content, and to follow, bookmark, and share content with other members.AnsweredAssumed AnsweredError when accessing BO InfoViewQuestion asked by dgudipudi on Jun 21, 2010Latest reply on Jun 30, 2010 by Jon_Cangson Like • Show 0 Likes0 Comment • 3Hi, We're having this problem that an error when we try to access the InfoView or CMC page, it gives us a login error, which says: "Account Information Not Recognized: An error has occurred at the server: Enterprise authentication could not log you on. Please make sure your login information is correct." All the BO services are started, and an error has we're sure that the login id/password is correct. Current setup: Application and reports on server1, and db on server2. Interestingly, this error occurred when we renamed our server2 name. So we reinstalled BO and found this error in the install log: Initializing Session Manager Start Session Authenticating user [ Administrator ] on xxxxxxxx:6400 using authType [secEnterprise] Getting InfoStore calling changeBOAdminPassword Setting the admin password now... Committing the changes to the CMS... Exception caught: An error occurred at the server : Your license key is invalid or has expired. If you received a temporary license key by purchasing another BusinessObjects product, you must register BusinessObjects Enterprise to receive your permanent license key. Monday 06/21/10 09:06:47 DBG -- Leave BIEK_ChangeBoAdminPassword. Return value = 16027 Any have any ideas why this is happening?No one else has this questionMark as assumed answeredOutcomesVisibility: CA PPM3143 ViewsLast modified on Jun 21, 2010 2:53 AMTags:clarity_business_objectsContent tagged with clarity_business_o
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