An Error Has Occurred Attempting To Retrieve Task Account Information
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An Error Has Occurred While Attempting To Set Task Account Information
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General Page Initialization Failed Scheduled Tasks 0x8007000d
Sophos Clean +Sophos Cloud Sophos Home +Sophos UTM 9 +Sophos XG Firewall Web task scheduler keyset does not exist Appliance Tweets by @SophosSupport A scheduled scan or scheduled task fails with error 8007000d: 'The data Is invalid' Article ID: general page initialization failed. the specific error is: 0x8007000d: the data is invalid. 28060 Updated: 19 Jan 2015 0 people found this helpful Available in: English | Español | Italiano | 日本語 | Français | Deutsch Issue A scheduled scan or other scheduled task fails on one https://support.microsoft.com/en-us/kb/958837 of your computers and the following error message appears: General pageinitializationfailed.
The specific error is:
0x8007000d: The data is invalid.
An error has occurred attempting to retrieve task account information. You may continue editing the task object, but will be unable to change task account information. Enterprise Console may report that the affected computer differs from policy. First seen in Sophos Anti-Virus for Windows 2000+ Cause The https://community.sophos.com/kb/en-US/28060 Scheduled Tasks cache for the 'System' user is likely to be corrupt. What To Do The following steps describe how to back up the scheduled tasks, delete the corrupt cache data and recreate the scheduled tasks. Open the Windows Control Panel and double-click 'Scheduled Tasks'. Change to 'Details' view (from the 'View' menu, select 'Details'). If the 'Creator' column is not displayed, right-click on 'Name' and select 'Creator'. Copy all of the tasks created by 'System' to a backup location. In the Scheduled Tasks window, delete all the tasks that were created by 'System'. In Windows Services, stop the 'Task Scheduler' service. Keep the Services window open. Navigate to:
Windows 2003/XP: C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\S-1-5-18
Windows Vista+: C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18
Delete all the files in the folder. In Windows Services, restart the 'Task Scheduler' service. Restart the computer. In Enterprise Console, reapply the Anti-Virus policy to the computer. When the affected computer is listed as compliant, go back to it and open the folder where you put the backup files in step 4. Delete any Sophos scheduled scans in this folder. These scans were re-applied in step 11, so you don't want to keep them. Copy the r
get the following error when trying to access each task property: --------------------------- Task Scheduler --------------------------- General page initialization failed. http://www.happysysadm.com/2011/02/scheduled-task-error-0x8007000d.html The specific error is: "0x8007000d: The data is invalid. An error has occurred attempting to retrieve task account information. You may continue editing the task object, but will be unable to change task account information. When I press OK, I notice that the Run As line is left blank and that the Run line is an error dimmed. As this is a recurring situation still today, I have decided to share the solution I have found for future use. There are three steps to follow:Stop the Task Scheduler Service: net stop "Task Scheduler" Delete the file whose name begins with d42* inside C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\S-1-5-18 Start the Task Scheduler service: net an error has start "Task Scheduler" The explaination to this is that the file named d42cc0c3858..., which contains the saved RSA key, refers to a domain account which has become invalid after sysprepping the system. This behavior occurs because sysprep changes the security identifiers (SIDs) for the local machine and user accounts. After the System Preparation tool alters the SIDs, the old encryption keys cannot work anymore. This is also true if you clone a mirrored disk to a new server and then run newsid.exe to make the new server installation unique. The folder C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\S-1-5-18\ is the place where the Microsoft legacy CryptoAPI CSPs store private keys for S-1-5-18, which is the textual SID for the local system account. So, once I delete that file named d42cc0c3858..., I also delete all of my invalid scheduled tasks (del c:\windows\tasks\*) then I recreate them. The best method I have found to create the tasks via the command line is to use schtasks.exe. For instance,