An Error Has Occurred While Communicating With The Scanning Device
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An Error Occurred While Communicating With The Scanner
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Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook an error occurred while communicating with the scanner epson mac Video, Display and Touch  Notebook Hardware and Upgrade an error occurred while communicating with the scanner mac lexmark Questions  Notebook Software and How To Questions  Business Notebooks  Printers sprocket  Inkjet Printing  an error occurred while communicating with the scanner 9923 LaserJet Printing  Printer Software and Drivers  DesignJet, Large Format Printers and Digital Press  HP Connected, Mobile Printing and Cloud Printing  Scanning, Faxing, http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/quot-An-error-occurred-communicating-with-the-scanning/td-p/82661 and Copying  JetAdvantage, Printing Applications and Services  Desktops Desktop Operating Systems and Recovery  Desktop Boot and Lockup  Desktop Wireless and Networking  Desktop Audio  Desktop Video, Display and Touch  Desktop Hardware and Upgrade Questions  Desktop Software and How To Questions  Sprout by HP  Business PCs, http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/HP-scanjet-G2410-error-occurred-while-communicating-with-the/td-p/3054871 Workstations and Point of Sale Systems  Gaming Gaming Notebooks  Gaming Desktops  Gaming Accessories  Tablets and Mobile Devices Elite x3  Android  Windows  Calculators  Palm and WebOS  Software HP Workspace  HP Touchpoint Manager  HP Collaboration  Commercial PC Software  Archived Topics (Read Only) Notebooks Archive (Read Only)  Printers Archive (Read Only)  Desktops Archive (Read Only)  Tablets and Mobile Devices Archive (Read Only)  Software Archive (Ready Only)  Windows Beta and Previews Archive (Read Only)  Miscellaneous Topics (Read Only)  Your Voice Forum Feedback & Suggestions  HP Expert Portal Welcome to the HP Expert Program  Meet the Experts  News and Events  Blogs Open Menu Blogs Open Menu Best of the Community BlogMeet the ExpertsNews and EventsWelcome to the HP Expert Program Beware of fake HP Support Open Menu Beware of fake HP Support Open
enter a title. You can not post a blank message. Please type your message and try again. kcalvey Level 1 (0 points) Q: Mac cannot communicate with all-in-one scanner. Tried a Brother, a Canon, now an HP. I've run through three all-in-one printers in the past two months https://discussions.apple.com/thread/4874507?start=0&tstart=0 (Brother, Canon, HP) in part because I get "An error occurred while communicating with the scanner" message when I try to open scanner. I have OSX 8.2 and am connecting to a router via ethernet.Kevin iMac, OS X Mountain Lion http://www.pcreview.co.uk/threads/scanning-problems-with-hp-all-in-one.3849196/ Posted on Mar 9, 2013 8:19 AM I have this question too Close Q: Mac cannot communicate with all-in-one scanner. Tried a Brother, a Canon, now an HP. All replies Helpful answers by trouble me, trouble me Mar 9, 2013 an error 11:41 AM in response to kcalvey Level 1 (113 points) Desktops Mar 9, 2013 11:41 AM in response to kcalvey How are you trying to connect to the AIO printer? Helpful (0) Reply options Link to this post by kcalvey, kcalvey Mar 9, 2013 11:49 AM in response to trouble me Level 1 (0 points) Mar 9, 2013 11:49 AM in response to trouble me Connected via Ethernet. More specially, I've tried to scan via Mac printer utility, print to occurred while communicating computer option on printer and via ReadIris software that came with computer. Helpful (0) Reply options Link to this post by Eric Root,★Helpful Eric Root Mar 9, 2013 11:54 AM in response to kcalvey Level 9 (71,813 points) iTunes Mar 9, 2013 11:54 AM in response to kcalvey Maybe this will help for the HP:Scan - HP in 10.8 Helpful (3) Reply options Link to this post by kcalvey, kcalvey Mar 9, 2013 12:07 PM in response to Eric Root Level 1 (0 points) Mar 9, 2013 12:07 PM in response to Eric Root It helps in that it looks like this printer is going to be a pain in the neck. I think it's going back. Love my Mac but it doesn't seem to play well with other products. Helpful (0) Reply options Link to this post by Eric Root, Eric Root Mar 9, 2013 5:00 PM in response to kcalvey Level 9 (71,813 points) iTunes Mar 9, 2013 5:00 PM in response to kcalvey Try resetting the router. Helpful (1) Reply options Link to this post by Csound1, Csound1 Mar 9, 2013 6:40 PM in response to kcalvey Level 9 (50,629 points) Desktops Mar 9, 2013 6:40 PM in response to kcalvey All 3 of the brands mentioned work fine, look at your network for the issue causes.But try using Image Capture before you do. Helpful (0) Reply options Link to this post by ~Bee, ~Bee Mar
post about this issue one more time... It still hasn't been resolved (after 10 back-and-forth e-mails with HP technical support), and I really need your help! First off, I run Windows Vista Home Premium (32). I've used my HP Photosmart C4280 printer for about 2 years, worked fine for the most part. Lately I started having problems, so I uninstalled and reinstalled the driver & software (got the latest versions from HP download site). Since reinstall, my scanner isn't working. Whether I press the "Scan" button on the unit, or I select "Scan picture" or "Scan document" from the HP Solution Center, an error pops up: "An error occurred communicating with the scanning device. Please ensure that the printing device is properly connected and try again". Also, I've uninstalled/reinstalled the drivers/software several times, cleaned temporary files and registry, still the problem persists. Having said that, the printing/copying works fine, so I know that the printer is properly connected. BTW, tried connecting the same printer to a friend's PC running Windows XP and it scans with no problem, so the issue must have something to do with HP interacting (non-interacting) with Vista. Please help!!! civ2ru, Jul 9, 2009 #1 Advertisements Carol Guest Scanning with HP all in ones using Vista is a disaster. I've been trying to get them to write a patch but zero response. You can scan but only to picture format - .btmp, .jpeg, etc. That means you can't OCR anything which is a real problem for me. If you're willing to accept the picture format, just turn on the printer, go to Programs/Accessories and open Paint. Click on File then "From Scanner or Camera" then click Scan. If HP ever comes up with a patch, I'll post the information. "civ2ru" wrote: > Sorry to post about this issue one more time... It still hasn't been resolved > (after 10 back-and-forth e-mails with HP technical support), and I really > need your help! > > First off, I run Windows Vista Home Premium (32). I've used my HP Photosmart > C4280 printer for about 2 years, worked fine for the most part. Lately I > started having problems, so I uninstalled and reinstalled the driver & > software (got the latest versions from HP download site). Since reinstall, my > scanner isn't working. Whether I press the "Scan" button on the unit, o