An Error Occured While Gathering User Information
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apply the following fix. Step 1 Remove all previous log an error occurred while gathering user information system update files from C:\program files\lenovo\system update\logs Step 2Click Start -> an error occurred while gathering user information lenovo Run -> Secpol.mscClick Security Options.Find System cryptography: Use FIPS compliant algorithms for encryption, hashing an error occurred while gathering user information windows 7 and signingDisable this setting Step 3Navigate to:C:\Program Files\Lenovo\System Update\session\system\SSClientCommonFor 64 bit OSC:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommonOpen fileMappingInterface.xmlusing NotepadAdd the following lines:
Lenovo System Update An Error Occurred While Gathering User Information
as long as correct name and version is put into the above code.For Windows Server 2008, try the following code, I've put together. Bare in mind that it is not tested so please take a back up of the original XML file stated above before making changes on the server.
index » Classic ThinkPad Hardware » ThinkPad T4x Series All times are UTC-05:00 Error gathering user information.... Moderators: Moderator
Thinkvantage System Update Windows 10
group, Admin group Post new topic Reply to topic Page 1 of 1 [ 4 posts ] Previous topic | Next topic Author Message T400plus Post subject: Error gathering user information....PostPosted: Fri Dec 24, 2010 8:19 am Offline Junior Member Joined: Thu Jan 08, 2009 7:20 am Posts: 262 Location: Mumbai, India the system update program [which wasworking nicely till yesterday] http://bowlova.blogspot.com/2011/11/resolved-error-occurred-while-gathering.html now gives'An error occured while gathering user information". what does it mean?. And how do i cox it to disappear.I am using update retriever which is working . Top Profile Reply with quote Mike Blake Post subject: Re: Error gathering user information....PostPosted: Sat Dec 25, 2010 12:38 am Offline Sophomore Member Joined: Sun Mar 30, 2008 4:28 pm Posts: 247 http://www.thinkpads.com/forum/viewtopic.php?t=92872 Location: Warwick, Rhode Island T400plus wrote:the system update program [which wasworking nicely till yesterday] now gives'An error occured while gathering user information".what does it mean?. And how do i cox it to disappear.I am using update retriever which is working .It's been a while since I've seen mention of that error. For example, this thread:viewtopic.php?t=30791...Which a few useful tidbits that may be worth reading it for, such as:"Try looking in C:\Program Files\Lenovo\System Update\logs and at the file tvsu_log.txt. It logs each step, so you can see where it falls over and then look at the previous step to see what it was trying to do." What version of System Update are you using? _________________--Mike Blake Top Profile Reply with quote T400plus Post subject: Re: Error gathering user information....PostPosted: Mon Dec 27, 2010 5:19 am Offline Junior Member Joined: Thu Jan 08, 2009 7:20 am Posts: 262 Location: Mumbai, India thank you.update retriever is still working....This crippling started after i updated thinkvantage toolbox via update.now i can't even undo it.I am using system update ver 4 . The notebook is a vintage p
14 ThinkVantage System Update 4 error by Nik · Published February 17, 2011 · Updated February 20, 2015 I've just installed Windows 7 Enterprise version with Service Pack 1. I have also installed ThinkVantage System Update 4 on http://www.wincert.net/microsoft-windows/windows-7/thinkvantage-system-update-4-error/ my T500 laptop. I was asked for user information upon the first run which http://www.landzdown.com/computer-problems-questions-and-solutions!/thinkvantage-system-update-an-error-occurred-while-gathering-user-information/ I thought was related to my proxy credentials, but actually it was the OS info that was needed for System Update. After few moments I have received the following message: An error occurred while gathering user information. Lenovo usually do not allow their System Update to recognise new Service Pack levels until shortly after they have an error been publicly released. Since I got it from Technet and I have reinstalled Windows, I need to get it work right now 🙂 Here is the solution: Navigate to: C:\Program Files\Lenovo\System Update\session\system\SSClientCommon Open file MappingInterface.xml using Notepad Add the following lines:
Members Login Register LandzDown Forum » Software & More » Computer Problems, Questions and Solutions! » ThinkVantage System Update - An error occurred while gathering user information « previous next » Print Pages: [1] Go Down Author Topic: ThinkVantage System Update - An error occurred while gathering user information (Read 6230 times) 0 Members and 1 Guest are viewing this topic. winchester73 Half a bubble off plumb Administrator Hero Member Posts: 6698 Liverpool FC - YNWA ThinkVantage System Update - An error occurred while gathering user information « on: June 17, 2009, 12:56:18 AM » For those of you running a Lenovo system with Vista SP2, and getting "An error occurred while gathering user information" when you attempt to update your system via the ThinkVantage System update ... Lenovo has released the patch to make it work again: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-72758 Logged Speak softly, but carry a big Winchester ... Winchester Arms Collectors Association member Temmu The Assimilator Hero Member Posts: 5404 Re: ThinkVantage System Update - An error occurred while gathering user information « Reply #1 on: June 18, 2009, 11:45:40 AM » thanks, winchester73 :thumbsup: Logged Print Pages: [1] Go Up « previous next » LandzDown Forum » Software & More » Computer Problems, Questions and Solutions! » ThinkVantage System Update - An error occurred while gathering user information SMF 2.0.11 | SMF © 2015, Simple Machines XHTML RSS WAP2