An Error Occurred During The Snapshot Cleanup
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Start here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings and policies of this site About Us Learn more http://serverfault.com/questions/22018/symantec-backup-exec-error-0xe0009413 about Stack Overflow the company Business Learn more about hiring developers or posting ads http://www-01.ibm.com/support/docview.wss?uid=swg21961972 with us Server Fault Questions Tags Users Badges Unanswered Ask Question _ Server Fault is a question and answer site for system and network administrators. Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to an error the top Symantec Backup Exec Error 0xe0009413 up vote 1 down vote favorite I received the following error on a weekly full backup job on Symantec Backup Exec: Final error: 0xe0009413 - An error occurred during the snapshot cleanup, or could not locate a snapped volume from which to back up. I am backing up a Windows 2003 Server. Other backup jobs have run successfully. Any tips? backup symantec share|improve an error occurred this question asked Jun 8 '09 at 16:37 Mike Messina 49212 Ugh, Backup Exec should have a place in the cryptic error message hall of fame. I don't know how much time I lost over the course of a year troubleshooting stuff like this :( –Dana the Sane Jun 8 '09 at 16:43 add a comment| 2 Answers 2 active oldest votes up vote 2 down vote accepted What steps have you troubleshot already? Have you looked through the Symantec online KB? Have you examined entries like: http://seer.support.veritas.com/docs/273983.htm share|improve this answer answered Jun 8 '09 at 16:41 Kevin Kuphal 8,14812441 Thanks for the tip. I found more guidance on seer.entsupport.symantec.com/docs/264616.htm I just went though these steps. Hopefully, that does the trick. –Mike Messina Jun 8 '09 at 17:22 add a comment| up vote 0 down vote Two suggestions: 1.) Make sure that ANY local volume shadow copies you're taking, are turned off. We've had QUITE a bit of conflicting information from Symantec regarding running local VSC, but have found that when we talked to the techs, they've all advised we don't run VSC on the same server. 2.) If you absolutely, positively have to run VSC, (like, there's a group of users who l
tdp4ve snapshot disconnect quiesce tsm Technote (troubleshooting) Problem(Abstract) The VM guest snapshot deletion at the end of the backup is not happening due to connection errors to the ESXi host. Symptom The dsmerror.log of the data mover node performing the VM backup will display the following message : ANS9365E VMware vStorage API error for virtual machine