An Error Occurred Gathering User Information
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Thinkvantage System Update An Error Occurred While Gathering User Information
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Search instead for Do you mean Users Online 84 Members / 3898 Guests English Community > Software and Operating System > ThinkVantage Technologies > System Update - An error occurred while lenovo system update an error occurred while downloading packages gathering ... « Previous 1 2 3 33 Next » All Forum Topics Previous Topic Next Topic Reply Topic options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page All Forum Topics Previous Topic Next Topic « Previous 1 2 3 33 Next » Topic options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page jmoe Punch Card Posts: 14 Registered: 04-22-2008 Location: US Message 1 of 327 (53,667 Views) System Update - An error occurred while gathering user information Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 04-22-2008 01:03 PM On a T60 running XP SP2 with IE7.0.5730.13CO I am able to launch ThinkVantage System Upd
to apply the following fix. Step 1 Remove all previous log files fromC:\program files\lenovo\system update\logs Step 2 ClickStart -> Run -> Secpol.msc Click Security Options. FindSystem cryptography: Use FIPS lenovo system update an error occurred while gathering user information compliant algorithms for encryption, hashing and signing Disable this setting Step 3 Navigate thinkvantage system update windows 10 to: C:\Program Files\Lenovo\System Update\session\system\SSClientCommon For 64 bit OS C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon Open fileMappingInterface.xmlusing Notepad Add the following lines: WIN7-PRO.SP1 Windows 7 Professional Service Pack 1 7.SP1 Windows 7 If you're using other version than Professional, just change WIN7-PRO.SP1 to WIN7-UTL.SP1 etc and 4th line to WINDOWS 7 Ultimate. You should be able https://forums.lenovo.com/t5/ThinkVantage-Technologies/System-Update-An-error-occurred-while-gathering-user-information/td-p/15708 to run the System Update now. This fix can work for any other Windows Operating systems as long as correct name and version is put into the above code. For Windows Server 2008, try the following code, I've put together. Bare in mind that it isnot testedso please take a back up of the original XML file stated above before making changes on the server. WINSERVER2008-Standard.SP1 https://mihirknows.blogspot.com/2012/06/fixed-error-occurred-while-gathering.html Windows Server 2008 Standard Service Pack 1 2008.SP1 Windows Server 2008 Posted by Mihir at 3:18 PM Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Reactions: 1 comment: Anonymous said... It works!In my case I should add: WIN7-ULT.SP1 WINDOWS 7 Ultimate Service Pack 1 win7.SP1 Windows 7 January 21, 2014 at 8:14 AM Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Follow by Email Blog Archive ► 2016 (9) ► July (4) ► May (2) ► April (2) ► March (1) ► 2015 (8) ► July (2) ► February (6) ► 2014 (3) ► May (1) ► March (1) ► February (1) ► 2013 (15) ► December (1) ► July (6) ► May (4) ► April (2) ► January (2) ▼ 2012 (37) ► December (1) ► November (12) ► October (2) ► September (1) ► August (3) ► July (5) ▼ June (2) Fixed: An error occurred while gathering user info... Fixed : Windows User account repeatedly locked for... ► May (1) ► April (1) ► March (4) ► February (2) ► January (3) ► 2011 (57) ► December (3) ► November (2) ► October (12) ► September (6) ► Aug
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14 ThinkVantage System Update 4 error by Nik · Published February 17, 2011 · Updated February 20, 2015 I've just installed Windows 7 Enterprise version with Service Pack 1. I have also installed ThinkVantage System Update 4 on my T500 laptop. I was asked for user information upon the first run which I thought was related to my proxy credentials, but actually it was the OS info that was needed for System Update. After few moments I have received the following message: An error occurred while gathering user information. Lenovo usually do not allow their System Update to recognise new Service Pack levels until shortly after they have been publicly released. Since I got it from Technet and I have reinstalled Windows, I need to get it work right now 🙂 Here is the solution: Navigate to: C:\Program Files\Lenovo\System Update\session\system\SSClientCommon Open file MappingInterface.xml using Notepad Add the following lines: