Communication Error Code 0x71
to the WebSEAL configuration file Technote (troubleshooting) Problem(Abstract) The isamcfg utility does not specify the values that are needed for SSL communication when you select basic authentication as the authentication method. Additionally, this issue prevents WebSEAL from starting if the LDAP user registry is configured to use SSL. Symptom WebSEAL or the Web Gateway Instance fails to start. The logs can include the following messages: HPDRG0201E Error code 0x71 was received from the LDAP server. Error text: "SSL initialization call failed". 0x38AD50C9 webseald ERROR wiv azn WsMgr.cpp 1406 0x7f6d059b0720 -- DPWIV0201E The azn-api function 'azn_initialize' returned 0x1b3a0 0x38CF013A webseald FATAL wwa server WsMgr.cpp 1484 0x7f6d059b0720 -- DPWWA0314E Initialization of authorization API failed. Major status=0x1, minor status = 0x1005b3a0 -- Additionally, the Reverse Proxy or WebSEAL can log the following error message after a communication failure: DPWWA2851E An error was returned from the SOAP server in cluster cluster1 when calling the ping interface: DPWIV1217W SSL connection error. (pd / wiv) (code: 0x38ad54c1). Cause When you configure IBM Security Access Manager for Mobile, you run the isamcfg utility to configure either the Web Gateway Appliance or WebSEAL as the point of contact server. The isamcfg utility sets values for multiple configuration parameters in the WebSEAL configuration file. The isamcfg utility also prompts the user to select an authentication method. When the user selects basic authentication, the utility sets several values but does not specify the values that are needed for SSL communication. Resolving the problem To enable SSL communication, manually create the following entries in the[rtss-cluster:clusterX] stanza of the WebSEAL configuration file: ssl-keyfile = /var/pdweb/www-default/certs/pdsrv.kdb ssl-keyfile-stash = /var/pdweb/www-default/certs/pdsrv.sth On the appliance, create the following entries: ssl-keyfile = pdsrv.kdb ssl-keyfile-stash = pdsrv.sth Then, restart the Reverse Proxy or WebSEAL instance. Document information More support for: IBM Security Access Manager for Mobile Software version: 8.0, 8.0.0.1, 8.0.0.3 Operating system(s): Linux Reference #: 1653467 Modified date: 2014-04-30 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IB
ownership system group permissions permission Technote (troubleshooting) Problem(Abstract) After upgrading to Fixpack 23 or above, WebSEAL fails to start with this error: 2012-05-01-11:35:31.468-05:00I----- 0x16B480C9 webseald ERROR rgy ira ira_handle.c 430 0x00000001 HPDRG0201E Error code 0x71 was received from the LDAP server. http://www.ibm.com/support/docview.wss?uid=swg21653467 Error text: "SSL initialization call failed". Cause APAR IZ50239 Symptom: WEBSEAL process inherits root user group membership Environment Unix Diagnosing the problem The SSL to LDAP KDB and STH file was owned by root, which is a security vulnerability. Resolving http://www-01.ibm.com/support/docview.wss?uid=swg21606846 the problem No files should be owned by root, however, a bug was discovered and fixed in Fixpack 23 for Access Manager 6.0 that allowed WebSEAL to read files owned by root. When upgrading, the KDB and STH files, which had permissions root:system caused WebSEAL to not to start. In this case, the files ownership was changed to ivmgr:ivmgr, which solved the issue. Product Alias/Synonym ITAM ISAM SAM TAM Document information More support for: IBM Security Access Manager for Web WebSEAL Software version: 6.0 Operating system(s): Platform Independent Reference #: 1606846 Modified date: 2014-06-26 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
governance, and more. Learn more about Identity & Access Management Solution Brief: Identity Powered Security Give users quick and secure access to the resources they need Make https://forums.netiq.com/showthread.php?20058-unknown-meaning-for-error-number-0x71-please-call-a-novell-support-provider passwords secure and simple to remember Make it easy to control access https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&infoType=FAQs&oid=256067&prodoid=63100004 to IT resources Control access for IT regulatory compliance Control and monitor privileged users Give secure access to BYOD users SecurityManagement Detect and respond to all potential threats quickly and decisively. By monitoring user activities, security events, and critical systems, we provide actionable security intelligence to reduce the communication error risk of data breach. Learn more about Security Management Solution Brief: Identity Powered Security Detect and disrupt security threats quickly Get compliant, stay compliant Configure systems to protect against threats Protect sensitive data Monitor the activity of privileged users Sustainable Compliance: How to align compliance, security and business goalsRead the paper The complete guide to log and event managementRead communication error code the paper IT OperationsManagement Get a holistic view of your IT environment and business services. We integrate service management, application management and systems management, to help you improve performance and availability. Learn more about IT Operations Management Understand how IT events impact business Troubleshoot and fix IT problems faster Free IT staff from routine, mundane tasks Consolidate IT tools into a master view Keep IT issues from disrupting service Creating end-to-end IT service monitoring and business service management (BSM).Read the paper AppManager meets operations center: delivering "always on" IT servicesWatch now DisasterRecovery Get affordable, high-performance disaster recovery. Our disaster recovery solutions offer warm-backup recovery speeds similar to mirroring, but at low costs similar to tape backup. Learn more about Disaster Recovery Recover workloads reliably after an outage Get back to business after an outage Protect from site-wide outages Protect both physical and virtual servers High-performance disaster recovery: Beat your RPO/RTO targets for lessWatch now Server consolidation and disaster recovery in the trenches: Real-world solutions to everyday challengesWatch now WorkloadMigration Migrate workloads and consolidate servers quickly. We
Plans Weekly Specials Clearance Center Ink Paper Support Printers & All-in-Ones Professional Imaging Scanners Projectors Home Entertainment Smart Wearables Point of Sale Other Explore Epson Epson for Business Epson for Education EcoTank Supertank Printers Print Wirelessly Project Wirelessly Projector Color Brightness Epson + Apple Videos CreativeZone Epson Store Shop Epson Store Weekly Specials Clearance Center Rebate Center About Company Overview Epson Partners Careers Newsroom Community / Blogs Environment Contact Us Other Epson Sites Sign In Track My Order My Account Reorder List Product Registration Help Shopping Cart Home > Support Welcome to Epson Support for the U.S. Highlights Windows 10 Support Windows 8/8.1 Support Windows 7 Support macOS Sierra 10.12 Support OS X 10.11 El Capitan Support Quick Links Register Your Product Buy Ink User Replaceable Parts Safety Data Sheets Service Center Locator Type all or a portion of your product name. This site is optimized for viewing with JavaScript enabled. Search by Product Name Get drivers & support for your product by searching for all or part of the product name Example: Artisan 835, PowerLite X12, NX625 OR Browse by Product Category 1) Select Your Product Category Printers & All-in-Ones All-In-Ones Single-function Ink Jet Professional Imaging Label Impact Laser Discproducer Mobile and Cloud Solutions Other Options View All Professional Imaging Epson Stylus® Series Epson SureColor® Series Epson SureLab® Series Options View All Scanners Epson FastFoto Series Epson WorkForce® Series Epson Perfection® Series Epson Expression® Series Epson DS Series Epson GT Series Other Options View All Projectors BrightLink Series Ensemble Series EX Series MegaPlex Series MovieMate