0x800ccc0f Error Message
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Server Has Unexpectedly Terminated the Connection” Error Message When You Send an SMTP-Based E-mail Message This problem can arise seemingly ‘out of the blue’. One day everything is fine, the next Microsoft Outlook complains of error
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0×800ccc0f when trying to send email. It comes down to Microsoft products conflicting with
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Microsoft products, for example, MS Window Firewall blocking MS Outlook. See if one of the scenarios below applies to you and follow 0x80042108 error message the steps to solve the problem. SYMPTOMS When you try to send or receive an e-mail message in Outlook 2002, you may receive an error message similar to the following: Error 0×800ccc0f: Connection to the server was https://support.microsoft.com/en-us/kb/813514 interrupted. CAUSE This problem may occur if you have an antivirus e-mail protection utility enabled, which checks the mail as it comes in from your Post Office Protocol (POP) server. RESOLUTION To resolve this problem, disable the antivirus e-mail protection utility as well as the Windows Firewall, to disable the Windows Firewall, follow these steps: 1. Open the Control Panel (Start > Control Panel) 2. Open Network Connection 3. Right click on the https://www.greennet.org.uk/support/ms-outlook-error-0x800ccc0f internet connection you’re using (LAN, or Wireless, or GreenNet Dial-up) 4. From the menu select ‘Properties’ 5. Go to the ‘Security’ tab, and switch off the Firewall. Then, if you haven’t already done so you need to manually add the incoming POP server name (pop.gn.apc.org) and the outgoing SMTP server name (smtp.gn.apc.org) in the E-mail Accounts dialog box in Outlook. To manually add the POP server setting, follow these steps: 1. Start Outlook. 2. On the Tools menu, click E-mail Accounts. 3. Click View or change existing e-mail accounts, and then click Next. 4. In the E-mail Accounts dialog box, click Add. 5. Click POP3, and then click Next. 6. Type the correct information for your POP3 mail server, and then click Next. 7. Click Finish. Source: Microsoft Knowledge Base Article – 816866 SYMPTOMS When you try to send an e-mail message through an SMTP connection, you may receive an error message similar to the following after submission of the e-mail message has completed: Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject ‘Over Limit’, Account: ‘Acount_Name’, Server: ‘Server_Name’, Protocol: SMTP, Port: 25, Secure (SSL): No, Error Number: 0×800CCC0F 2nd possible CAUSE if using Windows 2000 This issue may occur if the mes
Centre Mobile & Data Internet & Email Internet & Email Get Started Troubleshooting Manage my Email Manage my Internet Wireless Broadband More Email Plans & Services Web Services - Business customers Landline Billing Tech In A Sec https://www.spark.co.nz/help/internet-email/webservices/error-0x800ccc0f-network-server-or-inactivity-error/ Home Help Internet & Email Web Services - Business customers Error 0x800ccc0f - Network, server or inactivity error Personal Business HomeOpen Shop Get more Help Contact HomeOpen Shop Work Smarter MySpark Help Contact Back Error https://help.webcontrolcenter.com/kb/a898/microsoft-outlook-error-0x800ccc0f-sending-mail.aspx 0x800ccc0f - Network, server or inactivity error There are a number of reasons why you might get error 0x800ccc0f in Outlook including incorrect email settings, server timeout or a Firewall / Antivirus program blocking Outlook from the error message Spark server. Error Message Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop3.xtra.co.nz', Server: 'pop3.xtra.co.nz, Protocol: POP3, Port: 995, Secure (SSL): Yes, Error Number: 0x800CCC0F To resolve Check that webpages are loading in Internet Explorer Try fixing the issue with Spark Broadband Assist. This program can be downloaded from the website and can help with a number of Internet 0x800ccc0f error message and Outlook issues Check your settingsin Outlook Check for large emails that have not been downloaded Login to http://nz.yahoo.com/mail (with your email address and your password) Check for any emails that have attachments and have not been downloaded to your mail client If you find any, delete them or move them to another folder then try again Increase your timeout settings in Outlook Remove any emails from your Outbox or move them into another folder Disable any Antivirus or Firewalls and re-test send/receiving email If you have Spark Security Suite, try the McAfee help website or call our Security Suite helpdesk on 0800 10 13 00 If you have a third party Antivirus or Firewall try their website for additional support Remove and re-create your email account in Outlook (Note: you will need to know your email Username and Password to set it up again) See theMicrosoft Help website for further information. How helpful is this page? © Copyright Spark 2016 All rights reserved Help us improve this page How could we make this page better? 1000 characters Cancel send message Cancel send message Help improve this page Print this page Email this page Back to top Home Help Internet & Email Web Services - Business customers Error 0x800ccc0f - Network, server or inactivity error Shop Mobile Internet Landline Get Mor
The most common causes of this error are your ISP blocking port 25, antivirus email scanning (especially with Norton/Symantec Antivirus) or personal firewall software (especially Norton Internet Security). You can try the following steps to see if this is causing the problem: 1. Follow knowledge base article 762 to use our alternate SMTP port. 2. Temporarily disable your antivirus email scanning and send a test message. 3. Temporarily disable your entire antivirus software and send a test message. 4. Temporarily disable your personal firewall software and send a test message. If none of these steps work, other possible causes of this problem can be found at http://support.microsoft.com/default.aspx?scid=kb;en-us;813514 Article ID: 898, Created: July 12, 2009 at 10:35 PM, Modified: July 20, 2009 at 9:42 PM Add Feedback Was this article helpful? Yes No Thanks for your feedback... Share this articleFacebookGoogle+TwitterOther Social Networks × Share With OthersBlinkListBlogmarksdel.icio.usDiggDiigoFacebookFriendFeedGoogle+LinkedInNetvouzNewsVineRedditStumbleUponTumblrTwitterYahoo BookmarksCancelPrint Help Desk Software powered by SmarterTrack 11.5 © 2003-2016 SmarterTools Inc. By using this site, you are accepting cookies to store user state and login information. × Forgot Login Trouble logging in? Simply enter your email address below and we will send you an email that will allow you to reset your login. For faster and more reliable delivery, add no-reply@crystaltech.com to your trusted senders list in your email software.
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