Error Message 1402 Adobe Reader
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or later on Windows, one of the following errors appears, and the installation quits:Error 1402: Could not open key [key name].Error 1406: Could not write value Folders to key [key adobe reader error message 0 104 name]. TRY THIS FIRST Remove all previous versions of Acrobat or Reader, and then
Adobe Reader Error Message There Was An Error Opening This Document
reinstall Adobe does not support multiple versions of Acrobat or Reader on the same machine. Because Acrobat and Reader work with many adobe reader error message the file is damaged products, multiple versions simultaneously installed can lead to software conflicts and errors. In addition, Adobe does not recommend installing both Acrobat and Reader on the same machine. You must have administrator privileges to complete these
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steps. For more information on administrator privileges, see the Windows documentation or contact Microsoft. Do one of the following, depending on your version of Windows:(Windows 7) Click Start > Control Panel > Programs > Programs And Features.(Windows Vista) Click Start > Control Panel > Programs > Programs And Features.(Windows XP) Choose Start > Control Panel, and double-click Add Or Remove Programs. Select Acrobat or Reader, and then click the option to remove adobe acrobat error message or uninstall the program. Repeat the procedure for all installed versions of the program. Restart your computer and reinstall Acrobat or Reader.Note: For Acrobat, reinstall the program from the Acrobat disk, or download the program from adobe.com. For Reader, download the program from the Reader Download Center. If installing on Vista, right-click the Acrobat or Reader installer and select Run As Administrator. The following demonstration shows how to uninstall Acrobat or Reader on Windows XP. More solutions 1. (Advanced) Set permissions to their defaults in the registry Vista and Windows 7 Windows XP Windows 2000. Disclaimer: The registry contains system-related information that is critical to your computer and applications. Before modifying the registry, be sure to make a backup copy of it. Adobe doesn't provide support for problems that can arise from improperly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For information on the Windows Registry Editor, see the documentation for Windows or contact Microsoft Technical Support. Performthese steps during Acrobat or Adobe Reader installation. The Administrators group is the default local administrative group for Windows. Windows Vista and Windows 7 Write down the path to the key in the error message and leave the installation running. For example: HKEY_LOCAL_
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Error 1402 Could Not Open Key Hkey_local_machine32
You can not post a blank message. Please type your message and try again. More discussions in Acrobat Reader error 1402 windows 7 All CommunitiesAcrobat Reader 17 Replies Latest reply on Jul 25, 2015 11:29 AM by mapperboy Error 1402:Could not open key: HKEY_LOCAL_MACHINE32\... jwcalvert Jun 28, 2009 4:53 AM I am trying very hard https://helpx.adobe.com/acrobat/kb/error-1402-error-1406-acrobat.html to Uninstall Adobe Reader 9.1.0 but I am continually stopped by this error which says I have insufficient access rights to delete the Registry entry. I was originally trying to install the latest upgrade.1) I have looked through the Knowledge Base and NO solutions are there.2) I have scoured the Forums and no one has found a solution.3) From searching these places and the https://forums.adobe.com/thread/454710 web, it appears that many people have the same problem.4) To this point Adobe's Support has been noting short of utterly Abysmal. All they say to do is: go to Control Panel and uninstall it. (OR ask for a Support Contract which is unacceptable for this issue)5) I can only hope that nothing goes wrong with my currently installed version because it is very apparent that I will never be able re-install or upgrade it.6) BTW, I have tried setting the Permissions on this key in the Registry ( with backups of course) for SYSTEM and ADMINISTRATORS to FULL and that does not help.So Adobe Support, if by freak luck, you may be reading this, I would really like you to figure this out and provide a working solution.Any script which will clean out Adobe Reader completely would be great.For the record I am running Vista 64bit SP2 on a system with a Quad9550 cpu and 8BG of ram.I find it curious that the key mentioned is "....MACHINE32\...." but there are NO entries at all like that in my Registry, only ...MACHINE\... That may have something to do with this issue.PLEASE
OnLocation CS Adobe Premiere Pro Adobe Premiere Pro CS4 Adobe Premiere Pro CS5 After Effects CS4 After Effects CS5 Bridge CS4 Bridge CS5 Contribute CS4 https://helpx.adobe.com/creative-suite/kb/error-1401-1402-1404-or.html Contribute CS5 Creative Suite CS4 Creative Suite CS5 Dreamweaver CS4 Dreamweaver CS5 Encore CS4 http://www.howtogeek.com/forum/topic/cant-install-adobe-error-1402/page/2 Encore CS5 Fireworks CS4 Fireworks CS5 Flash Catalyst CS5 Flash Professional CS4 Flash Professional CS5 Illustrator CS4 Illustrator CS5 InCopy CS4 InCopy CS5 InDesign CS4 InDesign CS5 Photoshop CS4 Photoshop CS5 Photoshop Extended Soundbooth Version Cue Issue When you install Adobe CS4 or CS5 Suite or product, the More Info dialog box or installer log error message indicates one of the following error codes: Error 1401: Unable to create key \Software\Classes\.tif\OpenWithList\Illustrator.exe. Verify that you have sufficient access to that key, or contact your support personnel. Error 1402: Could not open key \Classes\.pdf\PersistentHandler. Verify that you have sufficient access to that key, or contact your support personnel. Error 1404.Could not delete key \Software\Classes\CLSID\{DF9A1DA0-23C0-101B-B02E-FDFDFDFDFDFD}. Verify that you have sufficient access to that key, or contact your support adobe reader error personnel. Error 1406: Could not write value Folders to key \Software\Classes\CLSID\{B801CA65-A1FC-11D0-85AD-444553540000}\PersistentHandler. Verify that you have sufficient access to that key, or contact your support personnel. CS4 products sometimes show the lines of text in the screen that appears when you click Show More Info at the Installer Status screen. CS5 products indicate an exit code 6 or 7 in the Installation Status screen, or after you click the Troubleshooting link. To locate the details of which registry keysare affected, open the installation log file. Search for "return value 3," then look just above that text for the error 1401, 1402, and so on. For example, here is the result of searching for "return value 3" from an installer log file resulting from a Master Collection CS5 installation attempt: Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\68AB67CA7DA73301B7449A0100000010. Verify that you have sufficient access to that key, or contact your support personnel. Action ended 14:54:46: InstallFinalize. Return value 3. The MSI Error 1402 appears just above the Return value 3 entry. Solutions Do the following in order: Solution 1: Try the following Microsoft MSI update registration corruption issues fix: http://support.microsoft.com/kb/971187 Solution 2: Set permissions to their defaults in the registry. Important: The registry key in the error messa
The How-To Geek Forums Have Migrated to Discourse How-To Geek Forums / Windows Vista Can't install Adobe - Error 1402? (30 posts) Started 8 years ago by krsn89 Latest reply from krsn89 Topic Viewed 16808 times « Previous 1 2 jack7h3r1pp3r Posts: 2815 This post has been reported. awwww man i will start training ;) Reports: · Posted 8 years ago Top Lighthouse Posts: 13598 This post has been reported. Good on ya. It's not difficult :) Reports: · Posted 8 years ago Top krsn89 Posts: 102 This post has been reported. Yes, I've tried re-downloading numerous times. Reports: · Posted 8 years ago Top jack7h3r1pp3r Posts: 2815 This post has been reported. ok so i am basicly stumped on this one. but i will have another look around to see if i can find anything. and also i have school tonight so it might not be till later Reports: · Posted 8 years ago Top krsn89 Posts: 102 This post has been reported. Any ideas at all? Anyone? I system restored to the point before I initially uninstalled Adobe. It still has the same problems as before. Edit: I can't even open Adobe Reader, even though I've done a system restore, and technically, it's on my computer. I can't uninstall either, I get the same 1402 error. Reports: · Posted 8 years ago Top ScottW Posts: 6609 This post has been reported. krsn89, if you are seeing this 1402 error for install and uninstall, there may be some corruption in your registry. If you were on XP, I would say run scanreg /fix to try and fix the registry, but apparently Vista no longer has this feature. Does anyone know of a registry fixer for Vista? I don't. If there is a way, be sure to back up your registry first (e.g., with Erunt). You said you followed instructions from Adobe. Were those instructions from these pages? http://kb.adobe.com/selfservic.....lId=329137 http://kb.adobe.com/selfservic.....;sliceId=2 Finally, do you have any other Acrobat products installed? I ask because if Adobe Reader is uninstalled, and there are no other Acrobat products, I would expect the registry to be free of "AcroExch" entries. If those are leftovers, it sounds like a dirty uninstall. Reports: · Posted 8 years ago Top krsn89 Posts: 102 This post has been reported. Scott, I've tried the solutions on both those links, and this one as well (http://kb.adobe.com/selfservic.....;sliceId=1) which involves messing with the registry Permissions. I've also tried downloading the ACL utility and that hasn't done anything either, even after restarting. None of those solutions seem to be working. To clear things up: I tried uninstalling Adobe R