Error Message Destination Dll Disabled. Crystalenterprise.ftp
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Blog Tips Sub-menu Auditing CMC Designer General InfoView Miscellaneous Query Builder Server Tools Utilities Web Intelligence Fixing the Business Objects XI "destination DLL disabled. CrystalEnterprise.Smtp:" Error Posted on November 6, 2009 by Julian 11 Comments One of the most helpful error messages (sad very sarcastically) in Business Objects XI is "destination DLL disabled. CrystalEnterprise.Smtp:". You get this one usually after recently configuring a new job server or setting up your first scheduled job in a Business Objects XI environment. This error exists in XI R2 and it is definitely present in XI 3. So what does it mean and how do you fix it? What is the "destination DLL disabled. CrystalEnterprise.Smtp:" Error? This error essentially means that https://scn.sap.com/thread/1274233 you do not have an SMTP/Email destination configured on the job server that your job or action is attempting to use. In some cases, your job may not even being trying to send email to anyone and you will still get this error if you have not configured an SMTP/Email destination for the job server being used. In XI R2 you need to be sure that the destination is enabled as well as configured. In http://www.businessobjectstips.com/tips/server/fixing-the-business-objects-xi-destination-dll-disabled-crystalenterprise-smtp-error/ XI 3 your will need to add it as it is not there by default and this will also enable it. Don't forget the "Destination Job Server" as well as this one handles non-scheduled job, such as distributions straight from InfoView (I think). Also since jobs are assigned seemingly on a random basis, if your cluster has multiple job servers check them (or the specific job error) to pinpoint to trouble-maker. How do I fix this error? Easy, just configure an SMTP or Email destination on the job server (CMC > Servers > Job Server > Destinations). I highly recommend that you configure the SMTP/Email destination on all reporting job server (WebI, DeskI, Crystal), adaptive jobs servers (XI 3), and destination job servers. The only information that you must enter is domain, server name and port; however, your email admins might require the user id and password fields as well. Make certain that in XI R2 the destination is enabled too. This should stop the error; however, you might want to add more default information for the From/To email fields to prevent errors caused by users who will accept the defaults. I usually use the variable for the users email ID in both fields. Enjoyed this post? Share it! Categories: Server Tags: CMC, Email, Job Server, SMTP 11 thoughts on “Fixing the Business
somewhere else than in your available folders in InfoView.There are two ways to handle report objects from InfoView:Use the Send button in the toolbar. This http://boinshort.blogspot.com/2008/03/report-destinations.html option allows you to send a report/report instance.To use this function you select https://docs.google.com/document/d/1vHTqQQloddbVM4enKHe0ue00b2HY1wkiVxCYNMkNbqk/edit one report object and then you select one of the four options in the drop down of the Send button:To BusinessObjects Inbox This option sends the report object to a user Inbox inside BusinessObjects.To Email This option sends the report object to a email adress outside BusinessObjects.To FTP Location error message This option transfer the report object via FTP to a destionation server.To File Location This option saves the report object to disk.Schedule a report object. This option allows you to send a report instance.When you schedule a report you can choose a destination for your report instance. There are five different destinations to choose from:Enterprise locationInboxFile locationFTP serverEmail recipientsDestination Enterprise location saves the error message destination finished report instance to Output File Repository Server (FRS) in BusinessObjects Enterprise. Destination Inbox, File location, FTP server and Email recipients have one Default option and one Specific option. The Default option of each destination copies the report instance to the default location specified in the respective Job Server and in the Enterprise location. The Specific option of each destination copies the report instance to a location specified by the user and in the Enterprise location.To get all of this to work there are four destination plugins that has to be configured for each Job Server.In the picture above two destinations are enabled and two are disabled.If a user gets a error message that reads something like "Error Message: destination DLL disabled. CrystalEnterprise.DiskUnmanaged:" or something like "The destination plugin required for this action is disabled. If you require this functionality, please contact your system administrator." it probably means that the destination is not enabled for that Job Server.To enable the destination you have to find out which report type (i.e. Job Server) and which destination the user tried to use. Logon to CMC and navigate
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