Error Messages For Website
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Website Error Message Examples
can ask a question Anybody can answer The best answers are voted up and rise to the top What is the recommended wording for a generic error message up vote 36 down vote favorite 19 What would be the best wording for
Error Message Website Not Responding
a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover from it. It will be used exclusively as a fallback solution when it is not possible to determine the error either because the server did not sent any additional details or there is a "probable" timeout... and other similar edge cases. It should be aimed to minimize the amount of frustration/anger. I've web error messages best practice read a few threads but none of them seems to be 100% relevant Recommendations for good resources on writing good error messages Standardized (web) application error messages? [closed] This is actually a very close match but error reports are out of scope in my case What will be the Best notifications and error messages? Error Message Advice (for asynchronous/background tasks) Generic/vague error messages to pass to spammy users? copywriting error-message wording share|improve this question edited May 4 '13 at 13:32 JohnGB♦ 57.7k19154265 asked May 3 '13 at 15:11 Toni Toni Chopper 8821718 An unexpected error occurred... –Justin Meiners May 4 '13 at 0:07 add a comment| 9 Answers 9 active oldest votes up vote 39 down vote accepted A good error message should: Let you know what the problem is. Make you feel like there is something that you can do about it. Speak like a human, and be a consistent extension of the personality of the rest of the application. For generic error messages, you can't do much about the first point, but you can do something about the other two. Do something that lets the user know that the problem isn't being ignored. Let them take some action such as submit the logs or send an error report. Alternatively let them know that automatic action has already been taken and that your technical staff have automatically been notified that this error occurred and are working on it. Then in how you tell them, you shoul
on our websites. And they happen in real life. Sometimes it’s because we made a mistake. Or maybe a system failed. Maybe it really was the user’s fault. Whatever the cause, these errors—and
Web Design Error Messages
how they are communicated—can have a huge impact on the way someone experiences your website web config error messages or app. Often overlooked, an ill-constructed error message can fill users with frustration, and send them packing. A well-crafted error message, on the web server error messages other hand, can work wonders. It can turn a moment of frustration (abandonment) into a moment of delight (and ideally, conversion). Every error, regardless of who is to blame, becomes a point of friction for your users. Well-written http://ux.stackexchange.com/questions/39101/what-is-the-recommended-wording-for-a-generic-error-message error messages can help reduce that friction. As UX designers, we like to reduce friction. So let’s get on with it. Introducing the 4 H’s So how do we write, or rewrite, our error messages to keep our users on track? It’s not that difficult, really. We just need to consider the 4 H’s of writing error messages. Error messages need to be: Human Helpful Humorous Humble Let’s look at these more closely. 1. Human The http://uxmas.com/2012/the-4-hs-of-writing-error-messages number one rule is to make sure your error messages sound like they’ve been written for humans. There’s nothing more frustrating than an error like this one. It sounds like it has been written by a robot. For a robot. Put your customer service hat on—think of your error message as a conversation with your user. Make sure it’s polite, understandable, friendly and jargon-free. The Firefox error message is a better example. Think about your audience. How would you explain the error to them, in human speak? Write those words down. That’s your error message, right there. 2. Helpful OK, so your error message is readable. But is it helpful? The rules to crafting helpful error messages are fairly straightforward. Ask yourself: Is it visible? There’s no point displaying an error message if the user doesn’t even see it. Think about the message size, colour and location of your error messages. Make them prominent. Does it explain clearly what went wrong? Your error message needs to explain the problem as clearly as possible. And it needs to be specific. A vague error message that says, “An unexpected system error has occurred” is just lazy programming. It’s of no use to anyone. And most importantly ... Does it help the user recover? What do they need to do next? How can they get back to
All Topics Web design 34 brilliantly designed 404 error pages 34 brilliantly designed 404 error pages By Creative Bloq Staff Web design Clicking on a broken link is a pain, but a witty and well-designed http://www.creativebloq.com/web-design/best-404-pages-812505 error page at least sweetens the pill. Here are some designs to inspire you. Shares Page 1 of 2: Page 1 Page 1 Page 2 If you're working on how to start a blog or website, http://freshsparks.com/user-experience-tips-best-error-messages/ don't forget the all-important 404 page – a standard response code in HTTP telling the user, in effect, that they've clicked on a broken link.It's traditionally been an immense source of frustration, but in recent error message years, creatives have taken up the challenge of designing bespoke 404 pages that at least sweeten the pill of finding you're in the wrong place.When done really well, they become mini-ambassadors for the website itself, being shared on Twitter and blogs as an example of the site or service's keenness for customer service and unique approach to design. The 34 we present here have achieved all this and more, so website error message take a look and be inspired to create your own bespoke 404 pages!01. Hillary ClintonHillary Clinton's 404 page is just the ticketIn the name of balance we totally checked out Donald Trump's 404 page and it was thoroughly uninspiring, but at least inoffensive. But if the US presidential election was decided on the quality of the candidates' 404 page then Hillary Clinton would win the heck out of it, for the GIF of her having trouble with her train ticket and for the link for getting people to sign up to volunteer.02. Dan WoodgerGuys, it's a cheeseburger on skates; what's not to love?Some 404 pages are little technical masterpieces, and some, specifically Dan Woodger's, feature a drawing of a cheeseburger on roller skates. It might push any boundaries but it at least give you an idea of Dan's style, and encourages you to click through to the rest of his work.03. FigmaMessing with vectors is so much fun when it's not actual workEven though we have a copy of Adobe Illustrator right here, and could play with anchor points and Bézier curves literally any time we want, we're still entranced by Figma's 404 page, in which the big 404 is rendered in vectors that you can reshape to your heart
Best Error Messages Sonia Chopra GregoryLAST UPDATED June 1, 2015Get more articles like this delivered to your inbox! Follow @FreshSparks Tweet14 Share26 Share4 +14Shares 48So you made a mistake. Or, did the website you were using make a mistake? Either way, errors are a big point of frustration for web users-we don’t like them and they can cause us to bounce away from our intended path. Creating great website error messaging is often overlooked, but it’s important to ensuring an optimal user experience.Click To TweetHere’s where to start, and what to focus on for the best error messages:1. Be specific to the user's task.When writing error messages, it’s important that your copy is customized to the actual error. It can be confusing when a message doesn’t offer any clarity as to what exactly went wrong. This is especially critical if users are inputting personal data or completing a checkout process (it can cost you a lead, or worse-a sale).A more positive experience is to be told the specific problem, and given a way to correct the issue. Concise guidance is necessary to keep users engaged and willing to make the corrections. Notice how Dropbox is very detailed in their error alert for an incorrect email address, by requesting the missing character.2. Let users know you’re human.Oftentimes, error messages can sound very technical to a consumer (read: intimidating). Moreover, some errors place blame on the user. It’s more effective to be understanding, friendly, and speak the same language. A good way to incorporate a more human tone to your error messages, is to think about explaining it out loud to someone. How does it sound when you speak it in conversation?Click To TweetIf someone is less comfortable with technology, an error can be a huge roadblock. Reassure the user that they are not ‘talking to a computer'.Error messages are also