Friendly Error Message Examples
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worked long hours this week for an upcoming product introduction. You’re tired and cranky, and you just want the weekend to finally arrive.But first
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you have to try if the homepage for the new product error messages examples works fine on Windows 10. No problem, you think, your trusty Mac laptop has software
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installed that allows you to run Windows.You fire up the software, and when Windows politely asks you to update with several intrusive notifications, you say, sure, error messages best practices go ahead.And then you see this.Something somethingThat would be almost amusing, if it wasn’t for the deadline for the product.Well, you say, let’s blow off some steam and share that screenshot with the world — or at least, with the Twitter world.Excitedly you drag the screenshot into the Mac Twitter client, and hit the Tweet error message text button. Then this happens:Those pesky media ids are at it again!When you finally come to your senses after contemplating the Weltschmerz of the universal suffering brought upon humanity by lazy programmers and designers who don’t think — you think perhaps some great food will help.An excellent plan! Thanks to the awesome power of millions of dollars of venture capital and hordes of mustache-twirling techno-hipsters spending the best years of their youth in swanky San Francisco loft offices, let’s order burrito delivery!But first, just answer this one important philosophical question that Postmates has for you, out of the blue and with no context.I tapped “No”. I’m really not.What goes into an actually useful error message or dialog?After this dramatization of events that actually happened to me last week, let’s have a look at what a great error message should be like.Let’s see what people that should know better* think about this. Apple has been at the forefront of user interface
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Questions Tags Users Badges Unanswered Ask Question _ User Experience Stack Exchange is a question and answer site for user experience researchers and experts. Join them; it only takes https://medium.com/@thomasfuchs/how-to-write-an-error-message-883718173322 a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the top What is the recommended wording for a generic error message up vote 36 down vote favorite 19 What would be the best wording for a generic error message? With generic error http://ux.stackexchange.com/questions/39101/what-is-the-recommended-wording-for-a-generic-error-message message I mean a message for an error that has occured but there are no details on what the error is or how to recover from it. It will be used exclusively as a fallback solution when it is not possible to determine the error either because the server did not sent any additional details or there is a "probable" timeout... and other similar edge cases. It should be aimed to minimize the amount of frustration/anger. I've read a few threads but none of them seems to be 100% relevant Recommendations for good resources on writing good error messages Standardized (web) application error messages? [closed] This is actually a very close match but error reports are out of scope in my case What will be the Best notifications and error messages? Error Message Advice (for asynchronous/background tasks) Generic/vague error messages to pass to spammy users? copywriting error-message wording share|improve this question edited May 4 '13 at 13:32 JohnGB♦ 57.7k19154265 asked May 3 '13 at 15:11 Toni Toni Chopper 8821718 An un
Web Dev @ Microsoft SEO By WooRank Books Courses Screencasts Newsletters Versioning https://www.sitepoint.com/error-message-ux/ Shop Forums Advertise Contribute Contact Us Our Story 995kSubscribers 132kFollowers 80kFollowers Design http://baymard.com/blog/adaptive-validation-error-messages & UX Article The UX of Error Messages By Byron Houwens December 15, 2014 They glide beneath the waves of the web, silent, ferocious and seemingly just waiting for the opportunity to strike. They come in all shapes, sizes and levels of annoyance, and they error message almost always attack when you least expect it. Error messages are a part of the digital world and, like it or not, everyone has come across them before, from the technologically-challenged housewife to the hardcore gamer. As developers we likely see them more often than most. They’re inevitable, but the way we present these errors to error message text the user can either have a positive effect (well, as positive as can be expected) or a decidedly negative one. Let’s look at ways that we can approach handling error messages so that they convey meaning and provide a good user experience. Also, I feel it’s important to note that all the examples posted here have beenchosen without bias. I only chose them because they illustrated some point. Prevention is Better Than Cure Before going into handling error messages, it may be good to see how we can prevent the error from happening in the first place by guiding users in the right direction ahead of time. New passwords, for instance, are classic candidates for this method. The tweet above is funny, but it speaks to an issue that in many cases could’ve been avoided completely: letting users know about bad passwords after the fact. See how much attention that tweet got? It’s a sign, industry. A better approach would be to inform the user about what
· See all 186 articles based on findings from our e-commerce usability research Subscribe by E-Mail or RSS Improve Validation Errors with Adaptive Messages Jamie Appleseed · February 10, 2015 This is pretty much as bad as it gets. The user is just told their input is invalid with no hints as to why that is or how they can fix it. Form validation errors are inevitable. Yes, they can (and should) be minimized, but validation errors won’t ever be eliminated – they are a natural part of complex forms and user’s data input. The key question then is how to make it easy for the user to recover from form errors. In this article we’ll go over findings from our usability studies on how the wording of validation error messages largely determines the user’s error recovery experience, and how “Adaptive Error Messages” have shown to significantly reduce the user’s error recovery time. Common fields that we frequently observe to cause cause validation issues during testing include: phone number (formatting), state text field (‘TX’ vs. ‘Texas’), dates (month names or digits), monetary amounts (decimal separator, thousand separators, currency, etc) credit card number (are spaces allowed?), and address (street number in address line 1 or 2?). Generic Error Messages When benchmarking the checkout process of 100 major e-commerce sites, we found that most form validation error messages are woefully generic. This is problematic because it doesn’t do much in way of helping the user understand what the error is and how to fix it. Generic error messages tend to run the spectrum from unhelpful to completely useless. For instance, during benchmarking we saw the ‘Phone’ field yield error messages such as: “Invalid” “Not a valid US phone number” “Not a valid 10-digit US phone number (must not include spaces or special characters)” The first error message is obviously the worst as it offers zero help as to why the input isn’t accepted – it just states that the site doesn’t consider it “valid”. The second error message is still pretty bad, in that it just says the input isn’t a “valid US phone number” but it doesn’t hint at why that might be. The third error message is better than the others because it not only states that it must be a US phone number but also indicates that a country code, spaces, or other