Generic Error Message
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top What is the recommended wording for a generic error message up vote 36 down vote favorite 19 What would be the best wording for a generic error message? With generic error message I mean a message for an error that has occured but there are no details on what the error is or how to recover from it. It will be used exclusively as a fallback solution when it is error message examples text not possible to determine the error either because the server did not sent any additional details or there is a "probable" timeout... and other similar edge cases. It should be aimed to minimize the amount of frustration/anger. I've read a few threads but none of them seems to be 100% relevant Recommendations for good resources on writing good error messages Standardized (web) application error messages? [closed] This is actually a very close match but error reports are out of scope in my case What will be the Best notifications and error messages? Error Message Advice (for asynchronous/background tasks) Generic/vague error messages to pass to spammy users? copywriting error-message wording share|improve this question edited May 4 '13 at 13:32 JohnGB♦ 57.7k19154265 asked May 3 '13 at 15:11 Toni Toni Chopper 8821718 An unexpected error occurred... –Justin Meiners May 4 '13 at 0:07 add a comment| 9 Answers 9 active oldest votes up vote 39 down vote accepted A good error message should: Let you know what the problem is. Make you feel like there is something that you can do about it. Speak like a human, and be a consistent extension of the personality of the rest of the application. For generic error messages, you can't do much about the firs
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Explorer (IE) Microsoft Office Suite Windows mobile device management Microsoft Windows generic error message bt mail desktop operating systems security management View All Endpoint security management tools Network intrusion detection and prevention standard error message text examples and malware removal Patches, alerts and critical updates User passwords and network permissions Microsoft Windows hardware, including laptop and notebook reviews View All Topics Archive View All Enterprise http://ux.stackexchange.com/questions/39101/what-is-the-recommended-wording-for-a-generic-error-message Desktop Resources Windows desktop operating systems View All Alternative operating systems Windows 10 Microsoft Windows 7 operating system Windows 8 Microsoft Windows Vista operating system Microsoft Windows XP Pro Windows legacy operating systems Please select a category Enterprise application management Microsoft Windows desktop operating systems security management Microsoft Windows hardware, including laptop and notebook reviews http://searchenterprisedesktop.techtarget.com/tip/Troubleshooting-generic-error-messages-related-to-EFS Windows desktop operating systems Section Problem Solve News Get Started Evaluate Manage Problem Solve Sponsored Communities Troubleshooting generic error messages related to EFS byBrien Posey When Encrypting File System (EFS) has trouble decrypting a file, Windows usually displays a generic error message that is fairly meaningless. This article discusses what some of the more common error messages mean so you'll know where to begin the troubleshooting process. This Article Covers Microsoft Windows Vista operating system RELATED TOPICS Alternative operating systems Windows 10 Microsoft Windows 7 operating system Windows 8 Microsoft Windows XP Pro Windows legacy operating systems Looking for something else? How to protect Windows startup from a compressed Boot Manager file Window desktop features you didn't know you had Debugging client event logs with Windows Vista Event Viewer + Show More In this Article Share this item with your network: Related Content To back up private keys, disable EFS on users' PCs – SearchWindowsServer EFS issues in Windows XP/2003 – SearchWindowsServer Can
here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings and policies of this site About Us Learn more about Stack Overflow the company http://stackoverflow.com/questions/194537/how-does-one-write-good-error-messages Business Learn more about hiring developers or posting ads with us Stack Overflow Questions Jobs https://forums.adobe.com/thread/1007602 Documentation Tags Users Badges Ask Question x Dismiss Join the Stack Overflow Community Stack Overflow is a community of 4.7 million programmers, just like you, helping each other. Join them; it only takes a minute: Sign up How does one write good error messages? up vote 36 down vote favorite 19 While this is more of a written language error message issue than a coding one, it is something that programmers must do in circumstances where copy is not provided by a client or someone else. Any examples of error messages, good or bad, are welcome to make the point. I briefly searched and could not find a dupe thread. Ok, have at it. Thanks, all. usability custom-errors share|improve this question edited May 2 '12 at 10:33 Mr Lister 25k85381 asked Oct 11 '08 at generic error message 20:05 MrBoJangles 6,014134568 1 @[Thohan]: just create a boy-scout tag ;-) –Steven A. Lowe Oct 15 '08 at 16:35 1 Check out this guide from Microsoft, comes with examples and best practices. –user509209 Nov 16 '10 at 7:46 add a comment| 16 Answers 16 active oldest votes up vote 25 down vote Apologise. Say what went wrong. Say how to resolve it. Be polite. The message should be worded so that the application accepts responsibility for the problem. Never blame or criticize the user or make them think it's their fault. Example: "Sorry, the file could not be opened. Please check that the file is not already opened by another program and try again." If there are additional details that would scare the user such as an error number or something else only a developer would understand, don't show them. Write them to a log file, or have a details button that can be pressed to get to them. I'm assuming you're talking about showing error messages to users in message boxes or on screen. share|improve this answer edited Oct 11 '08 at 22:05 answered Oct 11 '08 at 20:35 Scott Langham 28.1k2493149 3 Don't overdo the obsequiousness. How does a user check that a file is not already opened by another program? I really hate alert
ElementsAdobe Dreamweaver Adobe MuseAdobe Animate CCAdobe Premiere ProAdobe After EffectsAdobe IllustratorAdobe InDesignView all communitiesExplore Menu beginsMeet the expertsLearn our productsConnect with your peersError: You don't have JavaScript enabled. This tool uses JavaScript and much of it will not work correctly without it enabled. Please turn JavaScript back on and reload this page. Please enter a title. You can not post a blank message. Please type your message and try again. More discussions in Premiere Elements All CommunitiesPremiere Elements 14 Replies Latest reply on May 25, 2012 9:28 AM by John T Smith Why do I get "generic error" message when trying to upload a self-created, 1hr .wmv file? Crazy-Rico May 23, 2012 11:31 AM I went through the forums and made sure that any blocks or copywrites weren't triggered by the file, it's clean and can be opened using a media player and other video editing software like windows MovieMaker. I keep getting "The importer reported a generic error" message and have no idea how to proceed. Can someone please help? I have the same question Show 1 Likes(1) 12511Views Tags: none (add) This content has been marked as final. Show 14 replies 1. Re: Why do I get "generic error" message when trying to upload a self-created, 1hr .wmv file? the_wine_snob May 18, 2012 12:59 PM (in response to Crazy-Rico) Re: Why do I get "generic error" message when trying to upload a self-created, 1hr .wmv file?This ARTICLE starts with a checklist on setting up a computer to run PrE best, then goes into a series of links for tuning up one's computer and OS, and then links on troubleshooting.There is also a link on posting all necessary info, to help others help you.Without knowing much more about your system, it is impossible to say much beyond that WMV's are tough assests to work with, requiring a lot of CPU horsepower.Good luck,Hunt Like Show 0 Likes(0) Actions 2. Re: Why do I get "generic error" message when trying to upload a self-created, 1hr .wmv file? Steve Grisetti May 18, 2012 12:59 PM (in response to Crazy-Rico) When you say you're uploading a WMV, do you mean you're uploading a video from your computer to a web site? If so, Premiere Elements has nothin