Good Error Messages For Websites
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code for$200 off an INBOUND All-Access Pass. Learn More December 16, 2015 // 8:00 AM 24 Clever 404 Error Pages From Real Websites Written by Rachel Sprung | @ Share Share Tweet Website uptime -- the amount of time a business' website is up and functioning -- is an important metrics for marketers and IT professionals to track. But no matter how many resources you put into ensuring your website never, ever, ever goes down 500 error message examples ... there's always the looming possibilitythat it might. It's a bummer, but a fact of life. And the reaction of visitors when they land on your temporarily unavailable website can run the gamut -- from "taking it in stride" to "totally losing their minds." While there's nothing you can do about the latter, you can make your website downtime a little less of a pain by having a creative error 404 message.This can do wonders to makeyour website visitors crack a smile in an otherwisefrustrating situation. Click here to download 50 examples of beautiful website design for even more web design inspiration. To get your designjuices flowing, this post will display some of our favorite website error pages. Hopefully you'll be able to take away a few ideas to snazz up your own 404 message. What is a 404 Error? A 404 error is a standard HTTP error message code that means the website you were trying to reach couldn't be found on the server.It's a client-side error, meaningeither the webpage was removed or moved and the URL wasn't changed accordingly, orthe person justtyped in the URL incorrectly. For the most part, you can configure your web server to create a customized 404 error page. (If you're a HubSpot customer, click here tolearn how to customize your 404 page in HubSpot.) Some
worked long hours this week for an upcoming product introduction. You’re tired and cranky, and you just want the weekend to finally arrive.But first you have to try error message text if the homepage for the new product works fine on Windows good error message text 10. No problem, you think, your trusty Mac laptop has software installed that allows you to run error message list Windows.You fire up the software, and when Windows politely asks you to update with several intrusive notifications, you say, sure, go ahead.And then you see this.Something somethingThat would http://blog.hubspot.com/blog/tabid/6307/bid/33766/10-clever-website-error-messages-from-creative-companies.aspx be almost amusing, if it wasn’t for the deadline for the product.Well, you say, let’s blow off some steam and share that screenshot with the world — or at least, with the Twitter world.Excitedly you drag the screenshot into the Mac Twitter client, and hit the Tweet button. Then this happens:Those pesky media ids are at it again!When you https://medium.com/@thomasfuchs/how-to-write-an-error-message-883718173322 finally come to your senses after contemplating the Weltschmerz of the universal suffering brought upon humanity by lazy programmers and designers who don’t think — you think perhaps some great food will help.An excellent plan! Thanks to the awesome power of millions of dollars of venture capital and hordes of mustache-twirling techno-hipsters spending the best years of their youth in swanky San Francisco loft offices, let’s order burrito delivery!But first, just answer this one important philosophical question that Postmates has for you, out of the blue and with no context.I tapped “No”. I’m really not.What goes into an actually useful error message or dialog?After this dramatization of events that actually happened to me last week, let’s have a look at what a great error message should be like.Let’s see what people that should know better* think about this. Apple has been at the forefront of user interface design for many years, and while they’ve been slacking off recently (perhaps no one throws cameras at the designers anymore), they do have some
& Navigation Analysis Usability Testing UX Strategy Consulting In-House Training Reports Articles About NN/G Overview People Why NN/g? Contact News History Books Search Home Training Consulting Reports Articles About NN/G Browse by Topic and https://www.nngroup.com/articles/error-message-guidelines/ Author Topics E-commerce Intranets Mobile & Tablet User Testing Web Usability See all topics… All Article Topics All Topics (hide) Accessibility Agile Analytics & Metrics Application Design B2B Websites Behavior http://uxmovement.com/forms/how-to-make-your-form-error-messages-more-reassuring/ Patterns Branding Collaboration Content Strategy Corporate Websites Design Patterns Design Process E-commerce Email Eyetracking Heuristic Evaluation Human Computer Interaction Ideation Information Architecture Interaction Design International Users Intranets Management Mobile & Tablet error message Navigation Non-Profit Websites Personas Persuasive Design Prototyping Psychology and UX Research Methods Search Social Media Strategy User Testing Visual Design Web Usability Writing for the Web Young Users Author Jakob Nielsen Don Norman Bruce "Tog" Tognazzini See all authors… All Authors (hide) Aurora Bedford Raluca Budiu Susan Farrell Therese Fessenden Kim Flaherty Sarah Gibbons Page Laubheimer Angie Li Hoa Loranger Kate Meyer error message examples Jakob Nielsen Don Norman Kara Pernice Christian Rohrer Amy Schade Katie Sherwin Bruce "Tog" Tognazzini Kathryn Whitenton Kate Williamson Recent Articles Journey Mapping in Real Life: A Survey of UX Practitioners Consistency in the Omnichannel Experience Scan and Shake: A Lesson in Technology Adoption from China’s WeChat Frequency & Recency of Site Visits: 2 Metrics for User Engagement International B2B Audiences: Top 5 Ways to Improve Your Site for Global Users See all articles… Popular Articles Usability 101: Introduction to Usability Top 10 Mistakes in Web Design How Users Read on the Web F-Shaped Pattern For Reading Web Content 10 Usability Heuristics for User Interface Design 10 Best Intranets of 2016 When to Use Which User-Experience Research Methods Response Times: The 3 Important Limits Why You Only Need to Test with 5 Users The Fold Manifesto: Why the Page Fold Still Matters Error Message Guidelines by Jakob Nielsen on June 24, 2001 Topics: Application Design Summary: Established wisdom holds that good error messages are polite, precise, and constructive. The Web brings a few new guidelines: Make error messages clearly visible, reduce the wor
at 1:38 pmFilling out forms isn't always an easy task. No matter how simple you make it, users will make mistakes. Do your form error messages give users a feeling of worry or comfort? Error messages that are too alarming can make users abandon the form to seek safety from the unknown.Error messages that reassure users can make it easy for them to correct their mistakes and continue with the form. The design techniques below will help make your error messages more reassuring so that users feel comfortable completing your form.Avoid Negative WordsWords that have a negative tone have no place in form error messages. Negative words can make users feel like they’ve made a huge mistake, leading them to think the situation is worse than it is.When users feel fearful or anxious, it’s hard for them to think rationally to fix their mistakes. You don’t want to scare users to the point that they have to call on someone else for help when the issue is easily fixable. And you don’t want to scare them so bad that they leave your form.There are ways of telling users they’ve made a mistake without making them feel like they’ve made a mistake. Don’t put the user’s focus on themselves by emphasizing that they made a mistake. Instead, put their focus on the form by pointing out what they need to do to fix the errors.The tone of your error messages should feel polite and professional. The choice of words you use in your error messages affect the user’s emotions. Choose to use reassuring words, not negative ones.Highlight Error Fields in Orange or Yellow, Not RedRed is the most common color used to highlight error fields. It’s effective in making them visible, but it can also overstimulate users and raise their pulse rate, making them feel like they’ve seriously screwed up on the form. Red is also associated with danger, which is not what you want users to feel when they make a mistake.Orange and yellow are warm colors that not only make error fields visible, but they make users feel less alarmed when they see it. These colors do not have as long of a wavelength as red does, and is less intense. Users are less likely to panic when they see an error message in orange or yellow color because it’s not as physically stimulating as red.Specify Why Field Info Was Not AcceptedSometimes it’s not enough for an error message to just tell users they made a mistake. Your error messages should tell users exactly why their information got rejected.For e