Best Practices Login Error Messages
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Login Error Messages Examples
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Devise Login Error Messages
practice of sign in error message always mix the wrong username/password cases together? up vote 14 down vote favorite 1 Example: When I try to sign in a service with a Username / Password combination, the error message always returns as "Username or password is invalid." But the actual case is that I input a wrong username which doesn't even exist on this site. Why doesn't the message simply tell me the username doesn't wrong username or password message exist? I tried with several services. Only Facebook tells me my account doesn't exist. Others (Google, Twitter, SlideShare, Yahoo!) just don't rule out the possibility that password is wrong. I am wondering why this is a common practice. Is it some tradition dated back from old-time limitation which has great potential to improve, or does it behave like this for some legal reason? login share|improve this question asked Jun 29 '10 at 2:59 0065paula 7113 2 Security trumps apparent user-friendliness. The ultimate in user un-friendliness is having your account hacked... –Alex Feinman Jun 7 '11 at 13:04 add a comment| 6 Answers 6 active oldest votes up vote 42 down vote It makes sense in terms of protecting the privacy of the users, because the feedback (error message) doesn't categorically inform the potentially malicious person or bot that "you found the right username, now all you have to guess/crack is the password" share|improve this answer answered Jun 29 '10 at 3:42 Allan Caeg 2,5421124 1 Thanks Allan! However, in the case when username doesn't exist, is it more friendly to show "username doesn't exist"? –0065paula Jun 29 '10 at 4:26 6 Nope, because random people/bots can know if a specific user is registered (if it's supposed to be confidential). It's only advisable if this type of privac
Best Error Messages Sonia Chopra GregoryLAST UPDATED June 1, 2015Get more articles like this delivered to your inbox! Follow @FreshSparks Tweet14 Share26 Share4 +14Shares 48So you made a mistake.
Invalid Username Or Password Message
Or, did the website you were using make a mistake? Either way, password error messages examples errors are a big point of frustration for web users-we don’t like them and they can cause login failure message best practice us to bounce away from our intended path. Creating great website error messaging is often overlooked, but it’s important to ensuring an optimal user experience.Click To TweetHere’s where to start, http://ux.stackexchange.com/questions/5291/why-is-the-common-practice-of-sign-in-error-message-always-mix-the-wrong-usernam and what to focus on for the best error messages:1. Be specific to the user's task.When writing error messages, it’s important that your copy is customized to the actual error. It can be confusing when a message doesn’t offer any clarity as to what exactly went wrong. This is especially critical if users are inputting personal data or completing a checkout http://freshsparks.com/user-experience-tips-best-error-messages/ process (it can cost you a lead, or worse-a sale).A more positive experience is to be told the specific problem, and given a way to correct the issue. Concise guidance is necessary to keep users engaged and willing to make the corrections. Notice how Dropbox is very detailed in their error alert for an incorrect email address, by requesting the missing character.2. Let users know you’re human.Oftentimes, error messages can sound very technical to a consumer (read: intimidating). Moreover, some errors place blame on the user. It’s more effective to be understanding, friendly, and speak the same language. A good way to incorporate a more human tone to your error messages, is to think about explaining it out loud to someone. How does it sound when you speak it in conversation?Click To TweetIf someone is less comfortable with technology, an error can be a huge roadblock. Reassure the user that they are not ‘talking to a computer'.Error messages are also a good opportunity to utilize icons-it's just another way to humanize your message (since people respond well to imagery).3. Embrace h
Experience View 21 comments Outline In order to display error messages on forms, you need to consider the following four basic rules: The error message needs to be short and meaningful The http://www.nomensa.com/blog/2010/4-rules-displaying-error-messages-user-experience-perspective placement of the message needs to be associated with the field The message style needs to be separated from the style of the field labels and instructions The style of the error field needs https://www.steveworkman.com/web-design/2008/best-practice-error-messages/ to be different than the normal field By combining these four rules, it is possible to provide the necessary information to users where they have made mistakes on filling in forms and how error messages to rectify them quickly and easily. This will encourage and help users to continue with their journey on the site; reduce basket abandonment; increase site registrations; increase enquiries about an application form and so forth. Introduction A typical interaction with many websites is filling in forms. For example, if you are buying something online, you have to give your card details, delivery address and other personal information. By login error messages clever placement of labels, instructions to fill in a field and additional design elements can make a form less daunting and may result in fewer mistakes made (Jarrett, C. and Gaffney, G., 2008). However, I have seen that users make the same mistakes on forms again and again as these websites show error messages which are either not very clear to the user or because of their placement; users are unclear what messages relate to. This article focuses on how to provide error messages on forms from a user experience perspective. The message The error message needs to be clear, precise, short and punchy. Users should be able to immediately understand what ‘mistakes they have made’ and how to recover the error. This is fundamental and will have a huge impact if users can’t immediately understand what mistake they have made. One example of an unclear error message is on the Hotmail registration page where it asks for user’s ‘Birth year’. I remember using only two digits to represent a year before the year 2000. Well, the form does not give any instruction on that; even the error message does not give a clear idea of what was wrong w
common task that is performed. In my time designing and developing sites, I’ve seen good forms and I’ve seen bad forms. The biggest sin with these forms has always been error messages. Web sites are designed to communicate a message. Whether it’s the day’s news or that a friend is having a party, the message must be clear an unmistakable. With errors, correct placement, styling and reference are essential. I’m going to show you how not to do it, and then best practice error messages. How not to make error messages Quite simple this: by displaying no information at all, just telling them that there is an error, like this The user has a hard enough time finding out that there’s something wrong, let alone working out what they have to do to correct it. Pointing out that something is awry in a clear colour is better, though this still doesn’t really tell the user what is wrong. Be aware of colour blind users – 4 in 10 males in the UK are colour-blind, with red/green being the most common kind. Remember this when putting red text (the accepted colour of error/warning messages) on a green background as colour-blind users won’t see it. A better way is to list what is going wrong at the top of the page. This gives the user information about what has gone wrong, though it still leaves the user to work it out for themselves (which is a bit mean, considering the web site knows exactly what went wrong). This effect can be achieved very easily in frameworks like ASP .NET as there are built-in controls to display this very data. Error messages start becoming usable from this next point, taking the cognitive workload away from the user by placing error messages next to the field that has an error. These error messages should be descriptive, not just an asterisk and let the user work out what is wrong. When this is combined with an error message at the top of the page to alert the user that there are problems, the form becomes usable. However, in its un-styled nature, these error messages can seem abrupt and abrasive to the user. This is the best-practice styling that has been applied by many companies, giving