Error Unable To Download The Primary Update Catalog File
updates AV Updates; Update_Error Flash (Alert) Abstract All Lotus Protector machines can't download AV (Anti Virus), IPM (Intrusion Prevention Module) and Firmware updates anymore. Content Since 12th of January 2015 all Lotus Protector machines can't download AV (Anti Virus), IPM (Intrusion Prevention Module) and Firmware updates anymore Error message from the logs: Update_Error msg="Unable to download the primary update catalog file. Reason: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure" . There is a fix available for Lotus Protector firmware 2.8.1 through the 'System Packages' update channel. All older versions of Lotus Protector need be updated to firmware 2.8.1 first! See TN 1694732 which explain how to manually update from 2.8 to 2.8.1. 1. if 'Automatically Download and Install Updates (every day at 3 AM)' at 'Updates | Automatic Updates | Update Settings | System Packages' is enabled you don't need to do anything since the system does install the required update manually. 2. if the 'System Packages' are not configured to be installed automatically, please go to 'Updates | Updates & Licensing | Components | System Packages' and press the 'Install Updates' button to start the installation of the updates. To check if the required update is installed on your system you may do the following: SSH to the machine (log in as 'root') rpm -qa | grep crm the output has to be isscrm-2.8.1-22114 (or higher) Document information More support for: Lotus Protector for Mail Security Software version: 2.5, 2.5.0.2, 2.5.1, 2.6, 2.8, 2.8.1 Operating system(s): Firmware Software edition: All Editions Reference #: 1694371 Modified date: 2015-01-29 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
file error on G400 From: "Gupta, Abhishek \(ISS India\)"
Training Support Forums & community Events Rational Tivoli WebSphere Java technology Linux Open source SOA and Web services Web development http://www-10.lotus.com/ldd/protectorforum.nsf/DateAllFlatweb/90cd010e4a204b9c85257857004de4b7?OpenDocument XML My developerWorks About dW Submit content Feedback developerWorks>Lotus>Forums & community>Lotus Protector Forum Lotus Protector Forum RE: Unable to download the primary update catalog file. Reason: SSL certificate problem, verify that the CA cert is OK Sign in to participate Previous Next RE: Unable to download the primary update catalog file. Reason: SSL certificate problem, verify that the CA error unable cert is OKPosted by Jan Kreutzer on 18.Mar.11 at 10:10 AM using a Web browserCategory: Error MessageRelease: 2.5Platform: VMware For all hwo are seeing frequent Error mesages in System - Logfile - Category Update: "Unable to download the primary update catalog file. Reason: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed" error unable to - might apply this patch: Login as root by using putty cd tmp wget http://upload.cobion.com/download/pnmss/PNMSS_2011_CA_Update.zip unzip PNMSS_2011_CA_Update.zip ./install.sh This patch will replace an old root Vertificate bundle file with a new one. After the script finished, restart the issDaemon by using this command service issDaemon restart Now hit the "check for updates" button and the problem should be fixed -jk Return to top Unable to download the primary upda... (Emil Gajarsky 17.Mar.11) . . RE: Unable to download the primary ... (Jan Kreutzer 18.Mar.11) . . . . RE: Unable to download the primary ... (Jan Kreutzer 18.Mar.11) . . empty (Jan Kreutzer 18.Mar.11) Document Options Document options Print this page Search this forum Search this forum Forum views and search Forum views and search Date (threaded) Date (flat) With excerpt Author Category Platform Release Advanced search Sign In or Register Sign In or Register Sign in Forgot your password? Forgot your user name? Create new registration Member Tools RSS Feeds RSS feeds All forum posts RSSAll main topics RSS