File Error Notification Follow Up
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Event Viewer Email Notification Server 2003
asked by user.EJGMBKfeXkb on Jun 7, 2016Latest reply on Jun 7, 2016 by user.RZYHBlbYX9 Like • Show 1 event log notification Like1 Comment • 3Posting this because the previous thread was closed/locked ( Large File Send Notification when closing Outlook )This is regarding the issue of improving the notification when you close monitor log file and send email windows Outlook while a LFS (Large File Send) file is still uploading.1 - Currently the Mimecast outlook plugin uses windows toast notifications to display a message stating "You have unsent LFS messages. Uploads will be paused and resume when you restart Outlook." - Unfortunately, the notification is easily missed and stays on the screen for a matter of only a few seconds. I will
Getting Event Log Contents By Email On An Event Log Trigger
create a request in the share ideas section that the notification should be changed to a true windows dialog that could be dismissed, or timeout when the queue completes.The user impact is that we have some users who send large/important emails as their last task of the day (presumably having worked on the content up till the last minute) and then close outlook and log out or shutdown/restart. This results in the email not being sent until they next log in. It is especially a concern in a VDI environment where desktops may be rebuilt between user sessions resulting in the email being totally lost.2 - in the previous question on here (Large File Send Notification when closing Outlook ) it was stated that "If Outlook is closed, but the machine is still active and connected to the network, the file will still be uploaded in chunks to the Mimecast API." - I have gotten conflicting information on this (tech on ticket MIME1248309 stated that the service does not continue sending after outlook is closed). Also in testing this does not appear to be t
too big Tara Ocon June 25, 2013 19:35 None I know you have a 1MB file size limit on file attachments coming into zendesk. There is absolutely no way for our customers to know this- we've had several people send emails saying that a file is attached when event viewer send email deprecated its not. So that means they think there file is attached when it hasn't been. This creates when data is lost, the only way to recover it may be from a backup copy. a lot of unnecessary back and forth. Thanks! Facebook Twitter LinkedIn Google+ Date Votes 41 comments 0 Laura D. August 01, 2013 19:56 Hi
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Tara, Just wanted to give you some good news: end-users now see a message that informs them of the attachment size limit and that their file is too big. The message looks like this (of course with the right limit depending on https://community.mimecast.com/thread/1620 your plan): Hope that helps! Permalink 0 Nolan Wilson September 24, 2013 21:06 Hello Tara, This appears to only be the case if someone is responding to a ticket via the support site (which very few of our clients do). Is there no system set in place for users that submit an attachment larger that 20mb through systems such as Gmail, Outlook, Hotmail, Yahoo Mail, etc (such as an email response with an error message). It appears that attachments sent this way are https://support.zendesk.com/hc/en-us/community/posts/203436836-Give-users-an-error-message-that-indicates-when-the-file-size-of-their-attachment-is-too-big- simply lost with no notification for either party that anything was attempted to be sent. Nolan Permalink 0 Laura D. September 26, 2013 15:22 Hi Nwilson, Sorry about the mix up, you're correct, the message I mentioned only comes up on the support site. I'm not sure if the Product team has a solution in the works for attachments sent by email. I'll see if I can find any information about this and post an update if I can. Otherwise you've done the right thing by adding your comment here! Permalink 0 Nolan Wilson September 26, 2013 22:12 Hi Laura, Thanks for your reply. I would like to stress that this has been an issue for our clients (as we rely on file transfers in our communication threads) and even a simple reply/error email from Zendesk letting the client know that his or her file didn't go through would be enough of a notification for this issue to be properly dealt with. I look forward to hearing any solutions you guys can put into place. Nolan Permalink 0 CALAMITY - Daniel Lewkovitz October 18, 2013 03:01 Yes. This needs to happen. We've just been embarrassed by writing back to a high-value customer saying that they hadn't attached a file to their email. They had. However neither they (nor us) knew it had been stripped. Also, I appreciate you need to differentiate your cheaper plans from the more costly, but only allowing 1Mb attachments is pretty miserable. Permalink 0 An
couple of my Outlook folders outside of my default mailbox (inside a separate pst-file). When I flag messages in this folder and add a reminder https://www.msoutlook.info/question/enable-reminders-support-for-pst-file I get the following error; “The reminder for “
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