Mcafee Endpoint Encryption Internal Initialization Error
Contents |
Support Home © 2003-2016 McAfee, Inc.
on and reload this page. All Places > Business > Data Protection > Encryption: ePO Managed > Discussions Please enter a title. You can not post a blank message. Please
Mcafee Drive Encryption Fatal Error 0xee020001
type your message and try again. 1 2 3 Previous Next eetech boot disk 20 Replies Latest reply on May 18, 2011 7:17 AM by rsterling Go to original post This content unexpected exception in epe uefi boot code.cpp: [0xee0d0001] failed to read registry file has been marked as final. Show 20 replies 10. Re: how do you restore a windows 7 when it cannot boot and says "fatal error:[OxEE000005] FAILED TO DESIRIALIZE https://kc.mcafee.com/corporate/index?page=content&id=KB82028 TYPE" brianm May 13, 2011 10:41 AM (in response to whgibbo) Make/Model/BIOS version of the machine.Windows OS version/build/service pack.Is the machine is regularly put into a hibernation state.Is a custom theme deployed to the machine.At what point does the 'Failed to deserialize type' message appear, on reboot or when user attempts to login ? If possible could https://community.mcafee.com/thread/35133?start=10&tstart=0 you please attach a screen shot.Any steps that you have to reproduce the problem.When using EETech, are you booting from a USB Stick/CD/DVDWhat version of EETech is being used.Here's the info for our machine: Dell Latitude E5510, A09 BIOSWindows 7Hibernation disabledNo custom themeThe Failed to deserialize error appears when booting the machine, before the pre-boot authentication screen would normally appear. Steps to reproduce: The machine was first getting the error, "EE000007 Internal initialization error" when entering any userid into the pre-boot authentication screen. I opened a service ticket, SR # 3-1531306571, and was advised to try an emergency boot using the EETech disk. I did the emergency boot and the machine booted into Windows. On the next reboot, I got the EE000005 Failed to Deserialize error instead of the pre-boot authentication screen. I attempted to use EETech to manually decrypt the machine but it locks up as soon as it tries to start the encryption. This was with EETech version 6.0.1.7 booting from a CD. Like Show 0 Likes(0) Actio
on and reload this page. All Places > Business > Data Protection > Encryption: ePO Managed > Discussions Please enter a title. You can https://mcafee-external-v8.hosted.jivesoftware.com/thread/48862?start=0&tstart=0 not post a blank message. Please type your message and try again. 1 Reply Latest reply on Oct 4, 2012 10:35 AM by travusb Fatal Error: [0xEE000007] Internal initialization error travusb Sep 27, 2012 4:33 PM I have two users experiencing this same problem and both had a very similar failed to histories.First both recomputers had to be rebuilt after they had been added to the ePO server.After they were reimaged the McAfee agent and endpoint encryption were installed and activated.After almost a month later they started getting the "Fatal Error: [0xEE000007] Internal initialization error" at startup when it asks for a username.This failed to read is the log in MfeEpe.log:2012-09-27 21:11:10,654 INFO EpoPlugin enforcePolicy: new policy store created (session 1348689477).2012-09-27 21:11:11,060 INFO EpoPlugin enforcePolicy: Waiting for OptIn users (i.e. non-default UBP users) before enforcing policy.2012-09-27 21:11:11,091 INFO EpoState == Start of policy enforcement ==2012-09-27 21:11:11,091 INFO EpoPlugin enforceUserPolicy: Dispatching enforce policy event.2012-09-27 21:11:11,091 INFO EpoPlugin policyHandler: handling EnforcePolicy event2012-09-27 21:11:11,091 INFO MfeEpeStatusService Policy enforcement has started2012-09-27 21:11:11,262 INFO EpoPlugin userHandler: handling AddLocalDomainUsers event2012-09-27 21:11:11,325 INFO DomainUsers Didn't find any new local domain users.2012-09-27 21:11:11,325 INFO EpoPlugin userHandler: handling AddLocalDomainUsers response2012-09-27 21:11:11,372 INFO EpoPlugin userHandler: checking for machine ID/ePO server change.2012-09-27 21:11:11,387 INFO EpoPlugin userHandler: processing user updates/requests2012-09-27 21:11:11,746 WARNING MfeEpeGenEncryptionProviderPlugin ..\..\..\Src\EpeGenUserHandler.cpp: EPE_gen_user_handler::get_updated_users: 353: [0xEE000007] Failed to create user file index object2012-09-27 21:11:11,746 INFO EpoPlugin epoAudit: dispatching audits to AgentHandler2012-09-27 21:11:11,824 ERROR EpoPlugin userHandler: failed to perform user updates: [0xEE010002] [0xEE000007] Failed to create user file index object2012-09-27 21:11:11,824 INFO EpoState == End of policy enforcement
be down. Please try the request again. Your cache administrator is webmaster. Generated Thu, 20 Oct 2016 09:27:23 GMT by s_nt6 (squid/3.5.20)