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Español Back to Support Back to XFINITY Internet Back to Common Solutions Reset Your Modem for XFINITY Internet or XFINITY how to reset xfinity router to factory settings Voice - Overview Video Jump to another article: Jump to another article: how to reset xfinity modem Difficulty: Print Share ×Close Dialog Share on Facebook email Before you get started: Print Share ×Close Dialog
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Comcast Reset SignalRate this article on a scale of 1 - 5 5 stars 4 stars 3 stars 2 stars 1 star Article Comment, maximum of 100 characters Submit Previous Article Next Article Related Articles ×Close Dialog Xfinity Cancel Email this article Recipient's name: Recipient's email address: Your name: Your email address: Submit Cancel We're sorry, but we were unable reset comcast modem remotely to send your email at this time. Please try again later. Cancel icon-exclmation_orange_circle We’re Sorry - an error has occurred. Please try again. If the error persists, please chat with a Comcast representative. We apologize for any inconvenience. Try Again Need more help? We're on it. Find an XFINITY Store or service center near you. Locate store help-btn-chat Chat with a Comcast agent to get the fastest answers to all your top questions. Chat now Reach out on Facebook Follow us for exclusive deals Forums Contact Us Shop High-Speed Internet Cable TV Phone Service Cable and Internet XFINITY Home XFINITY Home Page Services In My Area Account and Bill Check Your Balance Pay Your Bill Find a Payment Center Go Paperless with EcoBill Users and Settings Find Your Username (Comcast ID) Get a Password Reminder Add a User Parental Controls View Alert Preferences Manage Watch Now at Xfinitytv.com TV Listings Programming Expirations Check Email Check Voicemail Manage DVR Security Check in with XFINITY Home Support Support Home Store
you using a public, cellular, or satellite Internet connection? If you are on a work, school, hotel, or hospital public WiFi: Check with your network administrator to make sure
Reset Comcast Modem Factory Settingsstreaming services such as Netflix are supported and not intentionally blocked. Note that comcast refresh signal many public networks have limited bandwidth. If you're using a cellular data network or satellite Internet: If possible, try a comcast refresh signal number different network. Cellular data and satellite Internet connections commonly have slower connections speeds than cable Internet or DSL. Sign out of Netflix Begin from the Netflix home screen. Navigate up and select https://customer.xfinity.com/help-and-support/internet/power-cycling-your-modem/ Settings or the Gear icon . Select Sign out. Select Yes to confirm. You will now be given the option to sign in as a different Netflix member. If you cannot locate Settings or the Gear icon: From within the Netflix app, use the arrows on your remote to enter the following sequence: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. Select https://help.netflix.com/en/node/13815 Sign out, Start Over, Deactivate, or Reset. You will now be given the option to sign in as a different Netflix member. Restart the device Unplug your device from power for at least 1 minute. While the device is unplugged, press the power button on the device to discharge it. Plug your device back in. Turn your device on with the power button. Restart your home network For this step, make sure to leave your Blu-ray player and ALL of your home network equipment unplugged as a group for about a minute before plugging each device back in one by one. Turn off or unplug your Blu-ray player. Unplug your modem (AND your wireless router, if it's a separate device) from power for no less than 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. If your router is separate from your modem, plug it in and wait until no new indicator lights are blinking on. Turn your Blu-ray player back on and attempt to stream Netflix again. Connect your Blu-ray player directly to your modem If you're connecting through a wireless router that's connected to your modem, a
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