Hp Printer Not Working Error Offline
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Hp Printer Is Offline
Loading... HP Customer Support Support Home Products Software and Drivers Forums Contact Support Search Select your Model Let HP find my products Identify now HP can identify most HP products and recommend possible solutions. How does HP install software and gather data? Privacy Policy © Copyright 2016 HP Development Company, L.P. Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... Search hp printer offline windows 7 all support All Support Software, Drivers and Updates Troubleshooting How to Product Information User Guides Cancel Example: “Laserjet P1102w driver” or “HP Pavilion 17-f002na will not turn on” Loading Results Z7_3054ICK0KGTE30AQO5O3KA3014 hp-share-print-widget-portlet Actions ${title} Loading... Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... HP Printers - Printer is Offline (Windows) This document is for all HP printers and computers with Windows. A status message of offline or printer offline displays on the computer, and the printer does not print. An Offline status indicates that the computer is not able to communicate with the printer. In some network conditions the printer might go offline unexpectedly. Figure : Examples of printer offline status messages Fix this problem automatically HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue. When this link is clicked, HP Print and Scan Doctor is downloaded using your Internet
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Printer Says Offline Windows 10
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you find it useful then please leave a comment - or, even better, if I've saved you time and money then donate a bit to cover my hosting costs. You may find, as I have done recently, that a network printer installed on a Windows Vista starts suddenly showing as Offline even when other machines on the network can access it fine. I originally thought it would be an IP address issue, but it turned out not to be anything to do with that. In fact, the solution was far simpler - but also slightly strange… It turns out that Windows Vista automatically enables SNMP support for networked printers, and if it can't get a response to a SNMP message then it assumes the printer is offline. SNMP stands for Simple Network Management Protocol and is a way of getting information from network devices (such as routers, servers and printers), mainly for the purposes of finding out if there are any problems with the devices. A number of networked printers implement SNMP, and will respond to SNMP queries with information, but some don't. My printer (a fairly old Lexmark T640) is one of the ones that doesn't implement it - so of course Vista will never get a response to a SNMP message. The result of which is that the printer will start showing as offline at a seemingly random time because Vista has just sent a SNMP message to it, and it hasn't responded. Thankfully there is a simple way to fix this - and it just involves telling Vista not to try and communicate with the printer via SNMP. Simply right-click on the printer in the Printers window, choose the Ports tab, and select Configure Port. At the bottom you will see a checkbox saying something like SNMP Status Enable. Untick that, and the printer should start showing as online again. That should be it…but here are a few other tips/observations from people who've commented on this post: This has been found to work on a variety of versions of Windows including Windows Vista Windows 7 Windows 8 Windows 8.1 Windows 10 Windows Server 2003 Windows Server 2008 Windows Server 2012 You could need to be logged in as an administrator before you can change the SNMP status If you're running Windows 8 then this could be the problem instead (thanks Gompo) If you find that this solves it for a bit but it keeps going offline again then editing the registry at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print and adding a new DWORD ca