Hp Psc 1200 Paper Jam Error
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Hp Printer Says Paper Jam When There Is None
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Hp Psc 1315 Paper Feed Problem
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Hp Printer Paper Feed Problems
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by a Fortune 500 verification firm. Get a Professional Answer Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to. 100% Satisfaction Guarantee Rate the answer you receive. Ask AMIT Your Own Question AMIT, Information Systems Manager Category: Computer Satisfied Customers: 97 Experience: MCSE, A+, Computer Sciences Degree 32064791 Type Your Computer Question Here... AMIT is online now My hp 1200 series printer has a paper jam. I have removed all Resolved Question: My hp 1200 series printer has a paper jam. I have removed all paper and cleaned-out the printer. The computer tells me I have 15 documents waiting to be printed, but I cannot get the printer to work. The printer is plugged-in (I have tried re-plugging it) and all lights are functioning. Can you help? Thank you. Submitted: 6 years ago. Category:Computer Share this conversation Expert: AMIT replied6 years ago. Chat Conversation StartedAMIT : Hi, does the printer still show a paper jam?JACUSTOMER-u1n4vw3d- : yesAMIT : Hi, does the printer still show a paper jam?JACUSTOMER-u1n4vw3d- : yesAMIT : did the paper tear when you pulled it out, possibly leaving a piece that is obstructing the sensor?JACUSTOMER-u1n4vw3d- : yesJACUSTOMER-u1n4vw3d- : noAMIT : when you mentioned replugging it in, are you referring to unplugging the power or the USB cord.JACUSTOMER-u1n4vw3d- : yesAMIT : yes you did both?JACUSTOMER-u1n4vw3d- : yesAMIT : I would open the printer, all doors including the cover on the back and remove the toner cartridge, carefully look to make sure that all paper is our of the printer. Then with the cartridge out of the printer, close all doors and power on the printer. (it should now tell you to replace the toner cartridge)... power off then put the cartridge back in the printer, close all doors, turn printer back on and try to do a self test by holding the power button down (or cancel button)AMIT : Also if you can get by without printing the 15 print jobs that are waiting, open up the print dialogue box and cancel all pending print jobsJACUSTOMER-u1n4vw3d- : I tried your suggestions but don't think I was successful canceling pending print jobs.AMIT : What does the printer lights indicate, Printer Jam or printer ready?JACUSTOMER-u1n4vw3d- : printer lights are on go "green" no word for "printer ready"AMIT : if they are green that is good. Press and hold the Go button the printer should start printing a self test pageJACUSTOMER-u1n4vw3d- : it is not responding although it