Hp Psc 950 Color Cartridge Error
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by a Fortune 500 verification firm. Get a Professional Answer Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to. 100% Satisfaction Guarantee Rate the answer you receive. Ask Robert Preston http://www.justanswer.com/printers/2x2aq-hp-psc-950-flashes-message-error-incorrect-color.html Your Own Question Robert Preston, Technician Category: Printers Satisfied Customers: 9561 Experience: 5+ Years of Hardware http://www.justanswer.com/printers/66r1t-hp-psc-950-uses-78-color.html Printer repair including installation and repair of Xerox MFP devices 14124282 Type Your Printers Question Here... Robert Preston is online now Our HP psc 950 flashes this message Error Incorrect color This answer was rated: ★ ★ ★ ★ ★ Our HP psc 950 flashes this message: Error: Incorrect color cartridge installed. On the 950 itself, it shows that HP 78 hp psc color & HP 15 black-and-white are correct. It's all we've ever used. It's what's in there now. About a year ago, we ran out of color ink or something, and just stopped using color as a cost-cutting measure. But it still sits in there, and everything's worked great -- b-&-w only. Now with this new message, we've tried jiggling the color car., taking it out & putting it back in, fiddling with various things on printer keypad, hp psc 950 etc. Nothing works. We can't get the message to go away, and we can't do any printing. Advice? Share this conversation Expert: Robert Preston replied6 years ago. Hi,Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:(1) Open the printer(2) Remove the ink cartridges from the print head.(3) Use cotton swabs dipped in hot water to thoroughly clean the print head.(4) Repeat this until there is no ink residue coming off on the cotton swab.(5) Once finished, allow to dry and replace the cartridges(6) Try to print something nowIf that does not work then the print head will need to be replaced.Thanks,Rob Robert Preston and 3 other Printers Specialists are ready to help you Ask your own question now Share this conversation Related Printers Questions Question Date Submitted If my GPO is turned on - on my phone, can another person 10/17/2016 10/17/2016 Michelle I need the passcode for my HP C7180, HP C7180. About 5 years 10/17/2016 10/17/2016 Viet - Printer Tech Cannot scan from hp 8600 printer to computer, hp officejet 10/17/2016 10/17/2016 Viet - Printer Tech FOR VIET ONLY. I have a question about blocking on whatsapp. 10/17/2016 10/17/2016 Ashik Epson printer workforcwe wf-3620. wf-3620 model C481D. PC os 10/17/2016 10/17/2016 IT Miro I replaced 3 in
by a Fortune 500 verification firm. Get a Professional Answer Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to. 100% Satisfaction Guarantee Rate the answer you receive. Ask Robert Preston Your Own Question Robert Preston, Technician Category: Printers Satisfied Customers: 9561 Experience: 5+ Years of Hardware Printer repair including installation and repair of Xerox MFP devices 14124282 Type Your Printers Question Here... Robert Preston is online now I have an HP psc 950 which uses a #78 color Resolved Question: I have an HP psc 950 which uses a #78 color cartridge and a #15 black cartiridge. I was using the printer yesterday and it beeped to notify the color cartridge needed replacing. I opened the top of the printer and removed the color cartridge. I replaced it with a new color cartridge #78 and closed the top. the realign message came up and it started working aand then it only spit out a page with the black on it. There was no color alignment. A message came up "remove and check color cartridge" I did, it came up again, I did it again (several times) it came up the same message, so I got the book out and did the maintenace procedure, including cleaning the cartridge and reset it to factory default (#5 then #3) I closed the cover and expected to see realign cartridge flashing but instead it was remove and check. I pushed enter and it did a test page where this time all the colors came up in the different bars etc. BUT THE WINDOW STILL SHOWS 'remove and check color cartridge. I did the whole procedure again with another new cartridge and the same thing is happening. Can you tell me how to get rid of the flashing copy button and the message in the window. Thanks in advance. XXX XXXXXXX Submitted: 4 years ago. Category:Printers Share this conversation Expert: Robert Preston replied4 years ago. Robert Preston : Hello,Welcome to JustAnswer. My name isXXXXX and I will be assisting you with your problem today.Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:(1) Open the printer and wait for the carriage to slide over(2) Remove the ink cartridges from the print head.(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.(4) Repeat this until there is no ink residue coming off on the cotton swab.(5) Once finished, allow to dry and replace the cartridges(6) Try to print something nowIf that does not work then you have