Operating System Call Gethostbyname Failed Error No. 2 In Sap
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Sap Basis System Operating System Call Getaddrinfo Failed Error No 10109
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log gethostbyname mySAP Technote (troubleshooting) Problem(Abstract) A list of recurring 'gethostbyname' error messages logged in SAP system log. Symptom A list of recurring 'gethostbyname' http://www.ibm.com/support/docview.wss?uid=swg21407943 error messages logged in SAP system log. Cause The root cause of http://darrylgriffiths.blogspot.com/2011/06/sap-rfc-gateway-error-10060.html the problem is the mySAP agent calls the SAP kernel call 'RFCControl' to retrieve IP address from user's terminal (hostname). The 'gethostbyname' error messages are thrown out by this kernel call if it fails to retrieve IP address from hostname. Many reasons may case IP retrieving failure, for example, hostname of operating system SAP user's terminal is not in Domain Name System (DNS). Resolving the problem If all the IP addresses can be retrieved correctly from DNS, these error messages will not occur, otherwise they will be continually logged in SAP system log. A solution is provided in IBM Tivoli Monitoring for Application: mySAP 6.2 IF0008 to give customer a control option to disable retrieving IP operating system call addresses and then avoid such error messages in SAP system log. If customer decides to use this function, the 'IP Address' and 'IP Address(v4/v6)' columns have no data in 'Logon Information' workspace, please pay attention to this. Below are the detailed steps to disable 'gethostbyname' error messages logged in SAP system log: 1. Download IBM Tivoli Monitoring for Application: mySAP 6.2 IF0008 and apply this ifix. 2. Logon monitored SAP system via SAP GUI and run 'SE16' transaction code. 3. Enter '/IBMMON/ITM_CNFG' as the table name. 4. Press 'F5' to create a new entry into this table. 5. Enter 'DISABLE_LOGON_IP' in the 'PARM NAME' input field and 'YES' in the 'VALUE CHAR' input field. 6. Save the changes. 7. Restart mySAP agent. Product Alias/Synonym Domain Name System: DNS Document information More support for: Tivoli Monitoring for Applications IBM Tivoli Monitoring for Applications mySAP.com Software version: 6.2 Operating system(s): AIX, HP-UX, Linux, Solaris, Windows Reference #: 1407943 Modified date: 02 November 2009 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
make searching for and evaluating SAP notes, much easier. Recent Posts Loading... Friday, June 24, 2011 SAP RFC Gateway Error 10060 Yesterday I spent the majority of the morning tracking a problem in the SAP ERP system. It has been occurring for a while but I have had far more important issues. Finally I got round to looking at it. In hosta SM21 system log, the gateway process (RD) had registered a network connect error (Q0I) "Operating system call connect failed (error no. 10060)": The architecture of the SAP systems involved in the landscape looks like the following diagram, which shows an SAP ERP single ABAP stack (hosta), which is connected to an SAP Enterprise Portal system which is clustered (hostb & hostc): Looking in the gateway error log (TX: SMGW), I saw the network interface (Ni) timeout error when looking up the hostname for IP address 192.168.1.1: The business process involved means that an RFC connection is established from the EP server processes (hostb) to the ERP gateway process (hosta). As you can see in the architecture diagram, the IP 192.168.1.1 is the private IP address of the hostb server in the EP cluster. The private IP address is only used as a heartbeat address as part of the Microsoft Cluster service. So the question was, why was the SAP ERP gateway process receiving inbound connections from hostb via the private IP address? The method of analysis involves understanding how the IP to hostname lookups are performed on the Windows servers: First, if you open a command prompt and use NSLOOKUP to check the hostname ("C:> nslookup hostb") it will return the hostname from the Name Service configured for the Windows Server. Usually this is in the order of hosts file first, then DNS. It performs the lookup using the appropriate network interface according to the network routings ("C:> route print"). In our example, the nslookup correctly returned the public IP address. Second, you can issue a PING of hostb from hostb (itself) using "C:> ping hostb". When using PING, it sends a network packet using the appropriate network interface according to the network routings ("C:> route print"). Since we are pinging ourselves, it will use the