Paypal Express Error 10417
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Community Stack Overflow is a community of 6.2 million programmers, just like you, helping each other. Join them; it only takes a minute: Sign up Paypal paypal error codes accounts funded by credit cards = 10417 error up vote 1 down vote favorite I've come here in a bid to try and solve what seems like a blackhole that nobody in paypal can help us with. We've a business account. Paypal https://www.paypal.com/us/selfhelp/article/What-is-API-error-code-10417-FAQ3308 Express (digital goods). Verified, restrictions lifted etc... We've got paypal express integrated fine as our sole payment method. But there's a problem. ANY paypal account funded by a credit card will just flat out fail and give a 10417 error. Overview Customer A has an existing paypal balance of $10 Customer B has an existing paypal balance of $0 but has their account funded by credit card. Customer A has no problems on our site with any transaction below $10. Customer B gets an error http://stackoverflow.com/questions/15561078/paypal-accounts-funded-by-credit-cards-10417-error upon payment. More specifically, a 10417 error. Now before anyone says it, we have checked with card issuers etc... so we're 100% sure this is not an error with cards or banks (as the 10417 error tends to suggest). We've literally tested this with a dozen verified / clean paypal accounts in different countries with different card types & different issuing banks. All of them fail and sandbox gives us no clues either... Can anyone throw us a bone here or think of any possible reason this could be happening? It would be much appreciated... Update: Resolved: Turns out it was a problem with our account and more specifically our category of industry. It would have helped of course had someone told me that the half a dozen or so times I called over the past week - yesterday on the phone i asked an agent if she was 100% certain this was a problem with a customers card, bank or billing address. I knew it wasn't so i wanted just to see if she'd commit to it. Her response - "yes sir, i'm 100% certain". Sums it all up. Hopefully this will help someone else out there... if you're getting 10417 errors, try changing the business category or subcategory in a bid to stop you going insane... paypal share|improve this question edited Mar 22 '13 at 18:55 asked Mar 22 '13 at 1:15 jesusthatsgreat 277 Have you reviewed this thread? Seems like there are a couple of possible so
What is JotForm? JotForm is a free online form builder which helps you create online forms without writing a single line https://www.jotform.com/answers/116080-Problem-with-payment-page-Error-10417-The-transaction-cannot-complete-successfully-Instruct-the-customer-to-use-an-alternative-payment-method- of code. No sign-up required. Try Out JotForm! At JotForm, https://www.zen-cart.com/showthread.php?102841-Unusual-amount-of-PayPal-API-10417-errors we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.We believe that if one user has a question, there could be more users who may have the same question. This is why many paypal error of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern. Why do you not want to answer this thread?(Your answer will be sent to Jeanette and Aytekin) Problem with payment page / Error 10417: The transaction could not be cannot complete successfully. Instruct the customer to use an alternative payment method. Asked by peschomd on July 24, 2012 at 05:12 PM I installed the payment app on this page for my account staff@mankatowebdesign.com (username) and when you pay through paypal and get to the end you get the error message i attached a screenshot of. Wondering why? I took the form down temporarily from the URL below through because I didn't want my client getting mad. But check the screenshot which happens after filling the form out and paying.  Page URL: http://www.drangelawandera.com/make-a-payment.html payment page app check 10417 error 10417 paypal error JotForm Support Answered by Mike_T on July 24, 2012 at 05:52 PM Thank you for contacting us. That error means that PayPal is unable to process mentioned transaction. It may be caused by invalid funding source or some other problem with buyer's PayPal account. Here is a thread about that error on PayPal website. You can also contact PayPal Support to check this further. I think that you may re-add y
Services [FAQs] [Adv Search] Forum Configuring the Zen Cart Admin PayPal Express Checkout support Unusual amount of PayPal API 10417 errors If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Thread: Unusual amount of PayPal API 10417 errors Results 1 to 6 of 6 Thread Tools Show Printable Version Subscribe to this Thread… Search Thread Advanced Search Display Linear Mode Switch to Hybrid Mode Switch to Threaded Mode 13 Jul 2008,07:33 PM #1 stagebrace View Profile View Forum Posts View Blog Entries Visit Homepage View Articles Totally Zenned Join Date Jan 2005 Location Tennessee Posts 1,128 Plugin Contributions0 Unusual amount of PayPal API 10417 errors A few days ago I started getting API error 10417 from customers using EC. I have opened a case at PayPal Merchant Technical Support. The file provided to Technical Support can be found here: Error 10417 Sales Impact It is a password protected self extracting files to folder program. PW will be sent to dr byte. 13 Jul 2008,08:32 PM #2 DrByte View Profile View Forum Posts View Blog Entries Visit Homepage View Articles Sensei Join Date Jan 2004 Posts 63,571 Blog Entries5Plugin Contributions184 Re: Unusual amount of PayPal API 10417 errors The PayPal documentation says this of the 10417 error: 10417 Transaction cannot complete. The transaction cannot complete successfully. Instruct the customer to use an alternative payment method. It is possible that the payment method the customer chooses on PayPal might not succeed when you send DoExpressCheckoutPayment. The most likely cause is that the customer’s credit card failed bank authorization. Another possible, though rare, cause is that the final OrderTotal is significantly higher than the original e