Offline Error When Printing
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you find it useful then please leave a comment - or, even better, if I've saved you time and money then donate a bit to cover my hosting costs. You may find, as I have done recently, that http://blog.rtwilson.com/how-to-fix-a-network-printer-suddenly-showing-as-offline-in-windows-vista/ a network printer installed on a Windows Vista starts suddenly showing as Offline even when other machines on the network can access it fine. I originally thought it would be an IP address issue, but it turned out not to be http://windowsreport.com/windows-8-printer-offline/ anything to do with that. In fact, the solution was far simpler - but also slightly strange… It turns out that Windows Vista automatically enables SNMP support for networked printers, and if it can't get a response to a SNMP message printer offline then it assumes the printer is offline. SNMP stands for Simple Network Management Protocol and is a way of getting information from network devices (such as routers, servers and printers), mainly for the purposes of finding out if there are any problems with the devices. A number of networked printers implement SNMP, and will respond to SNMP queries with information, but some don't. My printer (a fairly old Lexmark T640) is one of the ones that doesn't implement it - so of printer offline windows course Vista will never get a response to a SNMP message. The result of which is that the printer will start showing as offline at a seemingly random time because Vista has just sent a SNMP message to it, and it hasn't responded. Thankfully there is a simple way to fix this - and it just involves telling Vista not to try and communicate with the printer via SNMP. Simply right-click on the printer in the Printers window, choose the Ports tab, and select Configure Port. At the bottom you will see a checkbox saying something like SNMP Status Enable. Untick that, and the printer should start showing as online again. That should be it…but here are a few other tips/observations from people who've commented on this post: This has been found to work on a variety of versions of Windows including Windows Vista Windows 7 Windows 8 Windows 8.1 Windows 10 Windows Server 2003 Windows Server 2008 Windows Server 2012 You could need to be logged in as an administrator before you can change the SNMP status If you're running Windows 8 then this could be the problem instead (thanks Gompo) If you find that this solves it for a bit but it keeps going offline again then editing the registry at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print and adding a new DWORD called SNMPLegacy with the value 1 and restarting may solve it (thanks Coxy) The issue can be caused even when the printer does support SNMP, but someho
connectivity and a glitch which set active printers to offline even if they are connected and fully operational. The error is usually encountered when speaking of network printers, but home users with a direct connection to their printer have also complained. We'll go about fixing this issue just like most other connectivity related problems, as in most cases, there is a simple explanation to the problem. It should be noted that different manufacturers have their own diagnostics software which can inform the user of what problems come up (HP's Print and Scan Doctor comes to mind here), and if your printer's manufacturer provides this feature, we encourage you to use it at its full extent. More often than not, it will set you in the right direction for finding solutions to your problems. How to fix the Printer Offline error in Windows 8 Before we talk about the fixes to this problem, you should know why this actually occurs. The error appears when Windows 8 sees that the printer is unavailable, but unfortunately, most times it can't tell if the printer is really offline or if it has connectivity problems or printing errors. The might occur when: The connection between the computer and the printer is slow/unresponsive The printer has encountered an internal error There are multiple unfinished print jobs in the queue Read Also: StumbleUpon’s Windows 8 App Gets New Features In most cases, finding a solution to this problem is fairly simple. All you might need to do is to restart the printer and the computer or unplug its USB cable. If you are using a network printer, either wired or wireless, the problem is with the connection, and you should restart your router. Here are some guidelines for dealing with the Windows 8 Printer Offline error, try to follow these steps and hopefully your problem will be fixed: We recommend this tool to update all your drivers automatically Downloading drivers man